I am still in awe over the customer service received from A.K. and Luke. A.K. did everything in his…read morepower to make me a new and more than satisfied customer. I felt the entire transaction was honest and he delivered on everything he said. My husband's birthday was on October 5th, and I wanted to surprise him with a 2017 HD Road Glide Special. We made the more-than-fair deal on the 5th, and A.K. made sure it was delivered to San Angelo, Texas the very same day so that it would be the perfect gift! & It was!! Luke delivered it and he was awesome too! They were consistently kind and more than helpful. A.K. and Luke went above and beyond from the moment I spoke to them and even after the deal was signed. HD Waco has one heck of a team! I cannot thank you all enough!! I will never do business with anyone else. Yall will be worth the drive! (: Side note- I see some rated this place low because they had credit issues... It's not the dealer's fault, if a finance company won't approve you because YOU have a poor credit history, their hands are tied.

Scheduled a test ride with a 2025 Street Glide base chrome vivid black. Dealer was asking over $29k…read morefor it before tax, title and license. This motorcycle MSRP is $27,749, WTF? This dealership offered $14k for my clean custom paint with GPS and ABS 2019 Street Glide with a HD Stage II and around 3,900 miles which retails for around $15-20k. Will continue shopping elsewhere.

The store is nice and clean. Clothing and accessories are very well organized. They have a great…read moreselection of items for all ages and tastes. There's a nice waiting area with free snacks and coffee. They have a great variety and selection of bikes, both new and used. The staff is very welcoming, friendly, knowledgeable and helpful. I really like the dealerships Horny Toad logo being from West Texas up in the Panhandle. If you are traveling on I-35 going through Temple, make this a pit stop.

Went there a few days ago and was talking to a salesman about buying a bike. Everything was going…read morewell until the General Manager came to the desk and got pushy about checking out my credit report. I should have got up and left then and regret that I didn't. I have no plans to buy a bike from that dealership anytime soon.

Huge THANK YOU to WES LUNSFORD in the parts department! I've been a customer there for a few years,…read morebought several bikes there. I purchased a bike from a different dealership because CENTEX Harley didn't have what I was looking for. After I purchased the bike, I'd ordered a custom exhaust from a vendor in mid February. The vendor has since ghosted me and I'd exhausted several options to communicate with them. I went to CENTEX Harley to look at different options for my exhaust pipe. Meeting Wes at the counter we got to talking and I told him about my dilemma. We discussed different options the Harley offered for Exaust pipes. He then took the incentive to reach out to this vendor on a live chat and discovered why my order was do delayed... I FINALLY had been so delayed.. I was basically being lied to about the delivery date. He was able to get this somewhat resolved pending the vendors follow through. This review leads me to this point. This is truly what customer service should be!! He has no skin in this matter, probably lost some $ by not making a sale to me today but went way above and beyond to help me, just some random customer who was being jerked around by a vendor. I'll tell you this, I'll go back and see Wes in the future for any parts I'll be getting, just a great and unexpected experience from a parts guy who really cares about what customer is. CENTEX Harley has a great new addition to their staff!! Thanks again Wes, I truly appreciate your help.

I went by Central Texas today to buy some oil and a filter. I stood at the counter, imagining…read moresomeone might say "hello" or "I'll be right with you" and got nothing for about eight minutes. There was one customer ahead of me and a guy concentrating on helping him. He saw me but didn't acknowledge that I had a product to purchase and seemed to be doing his best to ignore the fact that I was there. After another minute, I set the product back on the shelf and left. There are other options and I have no time for the poor attitude. Granted, I haven't been to Central Texas in a few years ever since Service kept my bike for almost two months (in spring) and waited for me to call to find out it was finally ready. Today was just a confirmation of what I already knew. Central Texas is a terribly run business. Back to Cowboy for me.

If you bought an upgrade have a reputable shop tear it down and make sure you got what you paid…read morefor. Don't use service department for anything

Wow, just wow !! I didn't think Service like this existed anymore!!! I was getting ready to go to…read moreLonestar Rally and just happened to take a good look at my back tire! It was shot!! I can't believe I didn't notice it earlier! I called up The Ranch Harley Davidson to see if they had a tire which they did. I then asked when I could bring it in to get it put on. They transfer me to Matt in the service department. He was a total professional. He explained to me that they were booked for two weeks. I was like oh no this is going to ruin my whole weekend due to having a shelled out a bunch of money(hotels, parking passes, etc.) for the rally. Matt said the best he could do is ...drop it off in the morning and they would try to work it in but, cannot make any guarantees. At 3:30 I got a call from Matt saying my bike was ready for me to come pick it up!!!!!! That was yesterday 11/6/25! I cannot believe it! I can still head out for rally today as planned!! I sincerely want to thank Matt and his team for taking care of me, when it was 100% my fault for not noticing my tire earlier ! I didn't think this type of service existed anymore. He didn't make any guarantees(honesty) which I respect. It wasn't his problem. It was mine for letting my tire get this bad! But him and his team made it happen for me and I just want to personally thank him for helping me head down to the rally today!! You now have a loyal customer! Thanks again, Matt!

Hog Alley owner is retiring, and is looking to sell her business…read more I went in today to purchase some t-shirts that are on AMAZING mark downs. Quality is great. Owner Martha is super nice, as was the other lady (can't remember her name) but they just couldn't have been more helpful. I hate to see this place go. I wish Martha every success in her retirement.

Awesome selection of used and new parts, I have 3 older Harley's that you really can't find stuff…read morefor. Absolutely love this place

Good cars are Hyundai's. I have one and it is great!!!…read more Very dependable... looks great

Nibs and Braiden were super helpful and accommodating. They helped me load up my bike into my…read moretruck. Great customer service!!