The store is nice and clean. Clothing and accessories are very well organized. They have a great selection of items for all ages and tastes. There's a nice waiting area with free snacks and coffee. They have a great variety and selection of bikes, both new and used. The staff is very welcoming, friendly, knowledgeable and helpful. I really like the dealerships Horny Toad logo being from West Texas up in the Panhandle. If you are traveling on I-35 going through Temple, make this a pit stop. read more

Horny Toad Harley Davidson - Cool rock sign in front of Horny Toad Harley. - Motorcycle Dealers Near Me - Temple, Texas

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Went there a few days ago and was talking to a salesman about buying a bike. Everything was going well until the General Manager came to the desk and got pushy about checking out my credit report. I should have got up and left then and regret that I didn't. I have no plans to buy a bike from that dealership anytime soon. read more

First time visitor to the shop. Nice facility and sales team but initially met by a few totally condescending staff who ruined the whole experience for me. Not buying a bike from them. read more

Honestly saddened by the downfall of this location. I come by every few years when I pass by to get some new shirts and things since it's such a unique name for a dealership. However, on my last visit, I was disappointed in the level of service recieved. The girl with the curly hair who sells clothes should absolutely not be in a customer facing position. She gives you attitude in such a sly manner that when you recount the events, it doesn't sound like she's done too much wrong. However, it's not what you say, it's how you say it. Her tone and the look on her face when you ask her questions very quickly lets you know her opinion on you and how little she truly cares about customer service/satisfaction. It seems she'd rather be snacking or on her phone than be interrupted to do her job. Customer service individuals should be happy to help, or at the very least not condescending when they do it. This girl clearly never got the memo. Hopefully by the time I come back she'll either be fired (I certainly would) or quit. read more

Customer service is horrible they are very unfriendly and act better than you. I purchased a hat because mine blew off, but will never be back. read more

Located on a long stretch of access road this location is not convenient. But honestly NOTHING is convenient in wacky Waco. The road are so jacked up that the first thing that happens is Siri/ google maps looses their marbles. I hated navigating Waco. It was awful. But... the tees were cute and I'm glad I put in the effort to get here. Also- my poker chip. Had to get one of those. read more

Horny Toad Harley Davidson - Great local logo and graphics!! Had to get a chip AND a shirt! - Motorcycle Dealers Near Me - Temple, Texas

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Never had a problem with these guys, honest dealership in the Bell County area for sales, repairs and just to hang out with during motorcycles events. read more

This is probably one of my favorite Harley dealerships. It's a great place to stop from DFW to Austin/San Antonio. They provide a nice area to rest in the shade, open the cooler, shop for new gear and of course a pee pee stop. The employees are very friendly and know their stuff. A must is to own a Horny Toad T-Shirt, it rocks. It's worth the time to stop and get off the road. read more

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bought a bike from this dealership a month ago . I've only been able to ride it twice , cause of the weather. I had a issue with the battery keeping a charge so I contacted my sales guy too see if they could help me out with the battery issue . the sales manger told me they was nothing he could do. I could understand if I owned the bike for 6months but thats ok I won't do business there or send people too them .. read more

Best dealership I have been to!! the women that help me out where the friendliest women I have ever run into in a Harley dealership. Every other Harley dealership I have ever shop at the women had been nothing but snotty B. People working here were friendly smiling laughing wonderful helped us out immensely. can't say enough about this Harley dealership if I could give it 10 stars I would. read more

Fun place to visit, extremely friendly staff, all kinds of Harley stuff! We had a great time!

As soon as I drove my car down here to move to Austin I knew I had to check out horny toad. I mean it has HORNY in the name of the business. Who wouldn't want to come here? My husband and I came here today to check this dealership out and get a shirt since he collects Harley shirts from different Harley dealerships thought out the country. Everyone was extremely nice and a big selection of clothing read more

I'm still in the process of taking possession of my new Harley Davidson Iron 1200NS, having neighbor hater pipes put on before I take it home. I'm a female and got the same treatment as any one else who walks in. I would like to give a thumbs up to Kord Davis who took care of processing my loan and also, is still going beyond on getting me and my new bike took care of and home. Don't be shy about asking him questions he is very Pro. My sales man was Kevin Niederriter and he was a lot of fun to shop with. I believe he could get along with any one and I believe he loves the job more than the pay if you know what I mean. read more

Horny Toad Harley Davidson - Motorcycle Dealers Near Me - Temple, Texas

Absolutely FANTASTIC experience! I was in Temple for work. I had my bike shipped down, but I was unable to coordinate a time to meet the shipper. Horny Toad was willing to receive my bike from him & store it until I could pick it up. They: Stored it, charged the battery and washed it. They charged me NOTHING! If they give this level or service to a stranger, I can only imagine how well they treat you if you buy a bike there. I recommend 100% FYI, The two amazing Ladies in the service department are NOT just there to look good. THEY KNOW THEIR STUFF ! read more

I went in and test rode a low rider in early March. It wasn't the bike for me, but Josh was a super friendly salesmen and didn't try and pressure me into buying anything that day as I'd made it clear I was just there to test ride. He introduced me to the GM Rich Carlson before I left, and after a 5 minute visit mainly talking about Belton connections, Rich gave me his card and said he hoped he'd get the opportunity to earn my business when I was ready to upgrade. I walked out, truly not thinking I'd be back...but very grateful for Josh and Rich's professionalism. Well, 3 weeks later I called Rich and asked him if they still had the black 2020 Sport Glide I saw in the showroom in early March. I told him that's the bike I want but it seems to be pretty hard to find. Well they didn't have it, but Rich went to work and called me back within 30 minutes with some good news, he'd found a black SG...but it was out in west Texas. He then set me up with Kord the finance manager, and after some discussions on the financial side of things and listening to my needs, Kord and Rich talked and presented me with an offer that I'm still humbled about. Kord himself drove out to Amarillo this weekend and picked up the Sport Glide and hauled it back to Temple. Dealership to dealership, that's about 1000 miles and 14+ hours to get 1 motorcycle. Customer service? They've got it down, thank you Kord. Also Chris in parts was great about answering my questions I had as far as items I'd like to add to the bike in the future, and providing me with quotes for the parts and labor. read more

Horny Toad Harley Davidson - 2020 Sport Glide - Motorcycle Dealers Near Me - Temple, Texas

Bought a bike here in 2011 had the best salesperson and parts department and service . Bought another buck on dec5 2019 and ordered a shield for it at the same time , starting into the 5th week and have gotten nothing but the run around on when it's coming in was told each time I called it would be a couple of days.was told when I ordered it would be here 3-5 days. I'll never do business here again read more

Walked in with the full intention of purchasing a bike today. I walked around for 10 minutes and no as much as greeted me. Employees while some employees where actually helping customers, others where just standing around talking. I'm disappointed at the customer service and I'm headed down the road to give someone else my business. I wish I didn't have to write this review but I'm beyond irritated and you just lost a sale. read more

This is a great dealer and I have had very good experience with them. From sales, to service,to accessories they were superb.

Stay far away. Purchased a new road glide special. Big disappointment in customer service from sales and service. I would strongly recommend staying away from this dealer. Used car sales mentality and very unprofessional. read more

Took my Road King in for its 1st service. Easy getting an appointment scheduled. They treated me like family. Quickly did the service. The bike was spotless when I picked it up. It runs amazing. It cost a little but well worth it for quality service. read more

My wife and I stopped at the Horny Toad on our way through Texas to buy T-shirts. The staff was friendly and helpful. They had a huge selection of T-shirts with all sizes available. Nice folks and glad we stopped! read more

I drove in from Austin with the intentions of buying a bike , I did some research online before I made the drive , they had a couple if bikes online I was interested in , when I walked in I was greeted by Shawnee and she put me with a salesman , as I was talking to the salesman on a C.V.O a lady walks in the middle of us and just started asking about the bike ( I think it was a lady not sure ) I'm 6'4 280 and that's the first time I have ever been invisible ( : ) ) I didn't want to be confrontational so I backed away thinking my salesman Would correct the situation , this is not what happened He just ignored me and preceded to talk to the person Who interrupted us , I was just taken back by this and walked to my vehicle and drove back to Austin , as I was driving home I called the dealer and told Shania about the interaction I had , and her response was not What I expected " oh sorry " so I drive to Cowboy Harley and bought a bike there , I thought driving to Temple would be a better buying experience , not the case at all , I have just never been blown off like that in My life at any dealer .. My recommendation is buy at another dealer read more

Just drove from Dallas to Temple to exchange a tshirt which was a gift from my daughter. With the tag still attached and dealership bag it came in, but didn't have the receipt. I was told no exchange for even cost because it would mess up inventory. I explained it was a gift from my daughter and just drove from Dallas. I was told ; I should have called before heading to Temple. So I came back into my truck and headed back to Dallas. I have never had this problem with Longhorn or Dallas Harley-Davidson. So next time we are riding to Austin we will make certain to check in at Waco HD and then continue our ride without stopping at Horny Toad. I will continue to give my business to Longhorn and Dallas. Which I thank them for always treating me like a valued customer; even if I purchase a 5 dollar item or a 15,000 dollar item. Very, very disappointed with Horny Toad. read more

No riding experience what so ever! Walked into Harley, took the riding academy, purchased my 2015 Fat Boy! I have over 2500 miles on her in 5 days! Best buy ever! Go see Chris! He'll take care of you. read more

Just stopped in from out of town and wanted to get a few T shirts, staff came by so many times to ask if we were okay it got annoying and we left. Very disappointing. Stephen read more

Very clean and organized! It was very easy to look around and find what I was looking for. It was very airy and well lit up. A man helped us out and gabe us helpful hints regarding shopping for shirts etc. He was very polite. However, the girl that checked us out was not as friendly. I'm thinking maybe she was just having a bad day or not feeling well, I don't know. But I would come here again. I love the name too, The Horney Toad..how fun! read more

Great dealer!! Non pushy sales but very helpful. Clean classy shop!

Wanted to say a big thanks to frank from killeen store n service department . He did great job of getting my bike n out very well I might even consider buying there next time thanks frank. Terry oliver read more

WORST EXPERIENCE OF MY LIFE. Took my twin-cam in for 30K mile check up, service man told me 1 day in, next day out, which was ok because that's all I have for transportation, plus needed air cleaner replaced (old hyper drive trashed). Ordered new air-cleaner 3 weeks in advance, it was on the shelf when I took my bike in. Again, service man told me no problem, just call to confirm it's ready. Every day I called to be told mechanic looking for hardware for air-cleaner (all hardware came with it). 7 working days later I called the GM and asked him wtf is going on with my bike. He told me, with no explanation to why it had taken so long, to pick up my bike tomorrow. Next day I called and was told to come pick it up, that it was ready. Went to pay bill of over $500 including labor for installing air-cleaner. Went to start bike, something was different, didn't sound the same, maybe was not in factory specs before, I don't know but ran ok, however on higher speeds it would chock and die. Called (Horney-toad) service dept. these guys couldn't care less, and was told maybe I got some bad gas, to bring it in and they'll check it out, more $$$. Nope. Less then a year later I had to have engine overhauled due to crack in intake manifold, caused by what ? Over tightened manifold coller ? Manifold forced change position when new air cleaner installed ? Who knows. In retrospect, should have taken it back to let them find the problem ? Again, nope, they had no empathy for my situation. read more

The very worst customer service I have ever had in my life (70 years old). Purchased 5 T-Shirts during the hog rally this year (2017). My wife was sold a childs shirt for a mens. Called & talked w/a lady named Michael & was told to packaged it up & return & she would send us a replacement. Did so right away & then 5 days after returned receive a phone call from her telling us the manager wont replace....THATS CRAZY!. This a T-Shirt is any one home?.....the business this Harley Store is going to be out due to there unprofessional business & bad attitude will out weight 1000 shirts. How this dealership can stay in business treating folks in this manner blows my mind. Al read more

Absolutely pleasant experience. This is the place to go. Class act from start to finish.