Unprofessional and unorganized…read more Called to schedule an inspection and told the guy on the phone I won't get off of work until 12 PM. He says that's fine and when I come in I get told "our inspections are in the morning."

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

Called for inspection they got me in same day. I then requested an alignment add on "no problem"…read more True to their word it didn't take long, and they voluntarily did a tire rotation. Been going there for about 2 year and NEVER felt I was "sold" anything I didn't need, and always given cost options.

For 19 years, I have gone to the competition in north scranton. Recently, however, I ran over a…read morelarge metal item on 81 and was forced to go to Sandone Tire in Taylor. On the phone I was told that Sandone Tire could change out the tire the next day for around $125. I called my long-time mechanic (just to compare estimates) and he told me they couldn't get the tire for at least a week. I was surprised they could beat my trusted shop's timeline. Then I visited Sandone and they continued to impress me. After about 15 minutes of checking over the car, their mechanic told me that they were able to repair and patch the flat tire and I would not have to buy a new tire. Wow, great news! Once the work was completed, i was stunned to learn there would be no charge for the service!!!! At that point, I decided to switch over to Sandone for all of my tire needs. It's been 6 months and my previously flat tire is still going strong.

It is with great disappointment that I must express my profound dissatisfaction with Kaden. In my…read moreinteractions with him, his behavior was consistently marked by rudeness, dishonesty, and disrespect. His communication style was not only unprofessional but often bordered on outright hostility, creating an uncomfortable and unpleasant experience. Furthermore, his disregard for honesty was evident in his misleading and deceptive actions, which left me deeply disillusioned. I cannot, in good conscience, recommend Kaden to others based on my deeply unsatisfactory encounter with him. I recommend anybody else at this store to work on your vehicle.

Dan Went there for…read moreinspection . They pulled my car apart and I mean literally apart before I even gave them the ok . I told them I'll get a second opinion and they began to tell me that the car is already being worked on . They started finding things that were wrong that had nothing to do with inspection and told me I HAD TO get them done or no inspection sticker. They replaced exhaust and muffler and many other things ended up costing 800 dollars . Never again! It's a money making scheme there. You will NEVER SAVE MONEY GOING HERE ! They are NOT looking out for your best interest or your wallet's interests! I do not recommend and reporting to better business bureau . It's never about the customers and. Always about the money. They also had me waiting on a part for 5 days and kept my ins and registration card in their office

I would like to say thank you Collins for helping me with my rim on my jeep Cherokee,you are the…read morebest, and I would recommend anyone to come here,very good service!!!

They sold me two bald tires. When I returned, the owner was only willing to replace one. He implied…read morethat he basically didn't wanna lose that much money.

If I could give 0 I would. Came home from vacation and noticed my front driver's side tire was…read moreleaking air. Took it here and they said tire was fine. They didn't ask what tire it was or what was happening. Tire still leaking air over the week so I took it somewhere else and they found a nail in my tire! I don't even think they checked at Jack Williams. They let me drive out of there with a nail in my tire. What would've happened if I had a blow out or destroyed my car because the tire burst?

My car was in desperate need for new tires. Frank the manager on duty was very tentative to my…read moreneeds and comfort while Bill was changing my tires. The service was fast and pain free. I will be returning for all my car needs. Thank you so much. Thank you Chris D

Josh and dom are one of the best I've worked with I've came for previous things and they were great…read moreeveryone time today I came in for a tire path there was a nail in my tire Logan finished it in less than 40 minutes got me all set and ready thanks to him!

Excellent service here, professional and timely. I will gladly give them future business.read more

Honest, Efficiency, Integrity. The motto proudly displayed on the wall in the new Express tire and…read moreauto shop. I took a chance and checked out Express as it is a new business and the owner is one of the nicest people you could meet. First impression, the shop is clean organized, and welcoming. Fresh popcorn and coffee are available for the snacking enthusiasts. The waiting room is comfortable and clean. Beyond all of that I can't rave enough about the owner, the staff, and the work they do. Clint takes the time to make sure you understand the work you need and the work you can wait on. Aside from that, across the board you wont find better pricing. Such great values for services. This shop stands behind it's work and executes to the highest standards. If you want big box professionalism while benefitting a new small business Express should be your first choice. I have never felt better about spending money on my car or the services I am receiving. From my experience the shop showed up in a big way, and if its important to you that places live their values I would agree and explain how they met that expectation for me., Honesty, Clint and his team were open and honest about the work they had to do and how long it would take. If I had a single question or was otherwise unsure about what we were talking about Clint took the time to explain and even drew up a diagram (I don't know anything about cars so I was impressed he took the time even though the shop was so busy! Integrity, while I was in the shop I watched as the team priced out parts for other customers diligently working to get the best prices when ordering parts passing on the savings to the customers. Efficiency, If you have had problems in the past with shops trying to take advantage I want to tell you how express was different. I never felt pressured or pushed into services I didn't ask for or need. The service was fast and done well. I honestly don't think I will ever need to consult another mechanic. Express has completely earned my business and deserves a chance to earn yours! Check them out!

I had a slow leak in one of my tires and after googling and searching around the area for the best…read moreauto service, I came across this place with tons of 5 star google reviews so I already felt confident before coming here. I had no appointment, stopped by around 1pm and I was out of there in about 35-40 minutes. The technician was friendly and made my experience a great one considering I was nervous since I never get car maintenance done by myself lol but overall, highly recommend this place!!

I took my car to have a leak fixed payed him and left ok thought it was fixed it started leaking…read moreagain the same day left my car again had it all day doesn't bother to call me I finally call him and said it was leaking from a different spot why didn't he notice this from the beginning he had his own story. I was looking for a new garage but not this one. I'm a woman so he took advantage of me it cost me $380 and it took me time to save that money so anyway still leaking and out all that money and no garage.

Pleasantly surprised today, was directed to CITY TIRE & AUTO SERVICE, in Taylor, needed a good used…read moretire for my car. The owner and the mechanic were so nice, gave me an awesome used tire, they have most Major Brands of used tires, looked nice. If you pay cash, you do not get charged the fee, so I was a little short, and they both agreed to take what I had! They made my day for sure! They also do brakes, tune ups, shocks and oil changes too. Right across the street from Walmart too. Highly recommend!!

I scheduled a appointment for a front end check and a alignment of my 14 Ford. It was found that…read morethe tiered ends were seized and required replacement before a alignment could be done. I approved the repairs and all the work was completed. The steering and alignment has not been this precise and responsive for years. I appreciate their honesty in not selling you services that are not needed. If they feel something is needed they will photograph it and show why parts or services are needed. Totally honest with the customer. I will be bringing my vehicles back in the future

I have been a customer for several years, and continue to go there when I am back in Scranton even…read morethough I moved away last year. They have taken me numerous times without an appointment, and go out of their way to get me back on the road after unexpected issues. I have found them to be trustworthy and reliable. They always show me photos of unexpected findings on inspection before proceeding with repairs. And they're nice people too!

The staff is very kind, and the work is quick and done very well. I can't recommend them enough…read more Such a great place! Not to mention they make sure the work is worthwhile and do not take advantage. thank you Mavis on W Market street!

I went in for new tires. They told me my brakes were 90% worn. I took my car to my trusted…read moremechanic, and they're only 30-40% worn.