excellent work best customer service ever massage was amazing and my hair came out beautiful absolute five shout out to Leanna Chavez for doing an amazing job on my hair! read more

The service here was great. Had my hair done by Desiree H. She was funny and so gentle with my hair. Came out pretty. I had a scalp clean , deep conditioning and blow dried with curls. read more

Paul Mitchell The School Phoenix - After everything - Hair Salons Near Me - Phoenix, Arizona

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Booked an appointment for highlights for two people through Groupon. The appointments were confirmed several times through text and phone calls. Our appointments were at 12:45. Once checked in, we learned THIRTY MINUTES LATER, that the girls that were supposed to do our highlights did not report to work. They tried to find new stylists and we were fine to wait. An HOUR later, we were told that everyone was completely booked and we would not be able to be serviced. Extremely disappointed in the lack of communication and professionalism. read more

I came for a haircut and face frames, and the stylist I got "Sloan" did an amazing job! She was very sweet and attentive to what I wanted done to my hair and did an amazing job! I paid $15 for a great service I'll definitely be coming back to have Sloan do my next hair styling! read more

I have been coming to Paul Mitchel for a few years now. You get really good students service with instructors supervision. Appointments used to be difficult to get over the phone but they have gotten much better now at answering the phone. I highly recommend it. read more

I love this school, mainly because Curtis is the best educator for these stylists in all of Maricopa county. That's why I always come back to Paul Mitchell Phoenix. As a customer knowing that Curtis is there to instruct and over see the stylist, it builds their confidence as well as mine as the customer. He truly cares, he's top of his trade as a stylist and educator . I recommend this school salon and the management behind it is excellent! Thank you Curtis for always making me feel at ease with my stylist and I love my hair! Angie read more

My son Lucien wanted a haircut & style with a fashion color for his birthday. I took him to the Paul Mitchell School Phoenix the Valley's premiere school for beauty education and cosmetology. They also offer salon services where their students learn and instructors teach the necessary skills to work in a salon setting. Now, a cut style and fashion color takes a little while the whole process was about 4.5 hours, but the student stylist was very careful and thorough she gave Lucien a wonderful cut and color. The staff was very friendly we paid $150, but when calling around various salons, I was getting quotes of $250 and up, so they really are a good value. The students are closely supervised by the instructors, and I would say they are every bit as good most Valley salons. read more

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I have had a haircut here two blow outs and a wash n dye I love it sm and have been super satisfied each time very nice staff and awesome products ! read more

On the whim today, I decided to go platinum on my hair. Very last minute, I called and I got an appointment for 12:45pm. I was so lucky to get Sophia, she was FANTASTIC! She walked me through every step, got the instructor if we needed too, and she was very efficient. The entire vibe of the school was absolutely amazing, everyone was so friendly. Thank you Sophia! read more

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Mia was great. Love my hair. Very professional. Will be back to see her in late October. She will be a great stylist!!

Made an appointment online. Confirmed with texts from them. I show up and they said school was closed. The first thing they should TEACH is when you book an appointment you keep it. Not doing so will put you out of business even if you have top notch skills. I wasted time and gas. Never again. Highly unprofessional. read more

I took the esthetician program, and unfortunately, I did not have a good experience with the instructor. The esthetician instructor who teaches the adaptive and creative students would constantly talk about her personal belief; whether that was politics, religion, or other topics that are inappropriate to bring up in a school environment, especially when the contract states that neither students nor teachers are allowed to do so. Many of her comments also made students uncomfortable and were not very professional. I do not believe this instructor should still be teaching here. I believe that students who are paying deserve to be in an environment where they are not constantly made to feel uncomfortable by the instructor. read more

I came in not knowing exactly what I wanted done but Averie did a consult and I told her to do anything she wants and it's amazing. She combined 2 reds together and its the best dye job I've ever had. ​she also did a trim and its the perfect length. I will def be sending friends and family to her. Thanks Averie!!!!! read more

The instructors worked with my stylist to ensure that my vision became a reality. The students always work hard to learn and provide salon-level results. read more

1. Valeria is the cutest!! 2. She is spunky and excited about her work which put me at ease. 3. Valeria asked questions and repeated back to verify that's what I want, explaining it in a different and detailed way. 4. I love how she also did this with her instructor! 5. You can tell she is EXTREMELY willing and excited to learn!! read more

I have come to this school twice now and received two great haircuts. Even thought I have come for just a trim both times, the students were kind and passionate about their job. I really enjoy getting my haircut here to help teach others as well! It is a great way to give back to others and save some money as well :) A regular haircut is 15$ and if you want a style, it is a tad bit more. I will be coming back! read more

The school has great trainers who oversee students work and I always leave feeling pretty satisfied. I usually get my roots done & every 4 - 5 months get highlights done. I also have bought products there, especially their leave in conditioner which is pretty amazing. Additionally, their pricing is very reasonable. I will continue going there. Sadaf Neiman read more

Buckle up folks because boy do I have a lot to say about this school. If you are thinking of enrolling I would tell you to reconsider. The instructors have no idea what they're talking about and contradict themselves every week (with literally everything). It took weeks for us to get any of our kits and were severely overcharged for something you can get at walmart (knowing months ahead the start dates for students.) The teachers are unprofessional and talk down their own students, even going out of their way to talk about students behind their back to other students!! There were SA allegations against once of the teachers and she's still there and had little to no punishment at all, they're supposed to be escorted off the campus. The same instructor that was accused also loves to call her students whores (on multiple occasions as we were talking about HPV.) Politics and religion are talked about constantly regardless of how uncomfortable the students are. If you are there for the Esthetician program I would tell you honestly to consider your other options. Don't let the tours fool you, they talk up the schools to anyone to lure you in just for you to realize it was the complete opposite of what they were showing. read more

Had my hair color done by Madison and she did a great job! Sadly she's graduating in a month. She even stayed and finished styling my hair :) thank you! read more

Excellent suggestions for deep hair conditioning- my hair never looked better! I recommend Aracely Aguirre- gentle and thoughtful!

I am absolutely mortified with my experience at this location. This was a haircut I received by an instructor....AN INSTRUCTOR. I was never spoken to during my service, asked how I was doing, no questions about my hair...I am absolutely heart broken. Do not go here. Discounted prices will give you discounted services like this. **Siri, please buy a 200 pack of biotin*** ZERO CUSTOMER SEVICE, ZERO QUALITY, THANKS FOR THE HACK JOB. read more

Paul Mitchell The School Phoenix - UNEVEN HAIRCUT PERFORMED BY AN INSTRUCTOR. - Hair Salons Near Me - Phoenix, Arizona

Everybody here are so professional and kind. At the beginning i was a bit afraid of having my hair done I an professional school..Nothing more wrong to be worried about..was a positive and beautiful experience! read more

Paul Mitchell The School Phoenix - Hair Salons Near Me - Phoenix, Arizona

I'm giving this review 2 stars only because the student assigned to me, Amanda, did a great job on the parts of the service she completed and was very kind. I totally understand that this is a SCHOOL but I expected a little more expertise from the teachers, who ended up causing the issues with my hair. The rest of the review only deserves one star. The customer service at this school is absolutely terrible. I came in with a Groupon, which I firmly believe made them treat me differently. They hassled me multiple times about accepting the Groupon. Eventually they did, but at one point they told me I wasted my money on the Groupon and I just don't think that's an appropriate thing to say to a customer. I went in with multiple pictures asking for a very subtle baylayage and came out with a streaky, blunt blonde ombré. Amanda put in 2/3 of the foils on my head, then had one of the other students do 1/3. The parts Amanda did were great, but then on the other side, it's super streaky with a harsh line. As well, the learning leaders kept telling her to leave the foils in "another 20 mins" which ended up keeping foils in my hair for over an hour. Then MULTIPLE learning leaders come and put MORE lightener in the foils and tell me to wait ANOTHER 20 minutes or so. I asked for a SUBTLE baylayage...I now have blonde hair and brown roots. If the learning leaders were actually competent, I believe this could have been avoided. I left as fast as I could because i was there for 3.5 hours and ready to be home. I tried to make the new color work over the weekend, but then I had to call back on Monday to see if they could fix it. Obviously as a working adult, I can't come during normal business hours, and they told me I was then out of luck. I'm now going to a wedding this weekend out of town with horrible hair. read more

Paul Mitchell The School Phoenix - Hair Salons Near Me - Phoenix, Arizona

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DO NOT ATTEND THE ESTHETICS PROGRAM. You will be taught by cosmologists they do NOT prep you for state board and they will try over charging you with fake fee's if your not willing to stand up for yourself they will steal money from you and withhold your certificate of completion which is required to upload to obtain your state license read more

I cannot recommend this school. I had my roots lightened pointing out to the the stylist the problem areas that had black roots. When I got home and looked in the mirror, I saw the areas I pointed out in the back were not lightened. I called the school and made an appointment to have it redone. I was the first of seven clients to arrive. I waited while each one of them was tken care of. After one hour of waiting I left. Cannot Recommend! read more

Great place! You must be patient and be prepared to spend at least two and a half hours to have your hair colored. Rubi was on point with my color and diffusing my curls to perfection! read more

This place is great. After having the same hair dresser for 20 yrs. I needed to find new salon. Not easy. After trying several salons I gave the Paul Mitchel school a try. I was, and am, really happy. Since then I've recommend ed a couple friends. They are now going there too. Ive been going for years now. We both benefit. I eve n drive all the way from Mesa. I've continued going there for years now and I have left happy, each time . The price is right also so give them a try! read more

This is a really hard review to write as I absolutely love this color, the guy that did my color was super nice but I've been miserable since I got this done. I was there for almost 4 hours for a root touch up. My entire scalp feels like it's on fire still. I've had this color, by a different stylist, and my scalp did not react this way. I think he left it on too long or put something extra in there. I was his 1st female, long hair client so he hadn't done a root touch up on long hair before. It's been 6 days and I still have red and bumpy marks all along my hairline. I called the next day (Tuesday)and talked to Susan and she suggested I get an allergy test from my Dr. Really? This isn't an allergy. He absolutely burned my scalp. I thought someone would follow up with me but they obviously don't care. I definately won't be back. read more

As a recent graduate, I loved this school as a student and I highly recommend them for a great place to get your hair done. You won't regret it! The education is top notch and the environment is positive and motivating. read more

Paul Mitchell The School Phoenix - Graduation Day! I can't believe it is here already!! - Hair Salons Near Me - Phoenix, Arizona

Jaylene was so attentive and professional. I am depressed and pregnant. I am going through the hardest moment in my life. I feel alone and broken I feel insecure. I just wanted a flat iron to feel better about myself. As I sat in her chair I vented while she transformed my nest of unbrushed hair. Making me feel beautiful by the minute. You touched my heart and made me feel that much better about myself thank you sincerely from the bottom of my heart. You have a gift. I will see you tomorrow for make up. Paul Mitchell thank you. You should be proud. She was empathic and concentrated on achieving the look I was going for. #beautifulhairandconfidence#lovemyhair#gladIpulledin#greatservice read more

Paul Mitchell Phoenix is new to providing Esthetician schooling and let me tell you they are not prepared for this. My daughter is a current student and basically you are paying a school but teaching yourself skin care. You would think skin care is the most important part of learning to be an Esthetician. You would think the teacher would demonstrate or show videos before they try anything on another person. They are expected to wing it on their own when practicing, My daughter was injured during waxing. 3 classes in a row have complained that they are not being taught. So if you don't mind teaching yourself and paying a school then this is the school for you. It's sad there's students paying almost $12k and no one to properly teach them. read more

I have been going to Paul Mitchell the School to get my hair done for two years. I have always received excellent service, kind stylist and expert cuts and colors. I say expert as the instructors know their students on what they can and can't do. They help them when needed. The stylist are so well trained I feel like it is not really a school. They are fabulous and so affordable! read more

Paul Mitchell The School Phoenix - Hair Salons Near Me - Phoenix, Arizona

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This is a great place to get your hair done by a future professional stylist. No school does it better than Paul Mitchell! They have amazing professional instructors on-hand to guide the student. Very thorough. On my last visit, Tanija did an amazing job on hiding my grey's! My hair looked runway ready when I left! She is very talented and a perfectionist. Those qualities make an amazing, talented hair professional. So excited to know that they started an aesthetic school. Can't wait to pamper myself and treat myself to some spa services without the salon price! read more

What a joke. They should not offer any sort of highlights or balayage here. The first time I went in "the student" did my hair. She was so kind and really did her best. She dove right into the balayage with little to no supervision from the instructor, Lisa. It wasn't until the very end did Lisa tell her to brush backwards to get a better blended look for a shadow root. When it was time to tone, Lisa told the student to leave in the toner for 10 minutes and to grab her when the time is up to take a look. My student misunderstood and washed it out at 10 minutes which was too soon. Instead of sending me back to tone more, Lisa get let it slide and failed me and her student. Overall the student had the right idea but I asked for white in my hair and brightness and it wasn't even close. I looked so washed out and I had yellow and orange roots and chunks throughout my hair. Went back because I wanted it lighter and more toner and should've gone somewhere else. Lisa gave me two people to work on my hair and, again, did not give them any instruction on how to blend for a "shadow look". my hair is white all around minus my roots which makes me look like I bleached my hair 3 weeks ago and have an awful growout. ALSO both students working on my hair were talking, while washing my hair, about how much they wanted to leave this school and graduate but were concerned that they hadn't learned anything during their time there. Both times, Lisa had to come over and convince me that this was the look I wanted after it was dried. I don't blame the students because apparently they are learning nothing at this school. Don't be lured in by their prices. Listen to these reviews. AND DO NOT GO HERE. read more

Paul Mitchell The School Phoenix - 1st visit - Hair Salons Near Me - Phoenix, Arizona

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They were so sweet and my hairdresser Amanda was phenomenal and so kind! 10/10 would recommend and definitely coming back!

I booked the appointment wanting to do a balayage, cut and style to my hair. Unfortunately my hair was already too damaged and the instructor very nicely explained to me that they didn't want to continue to damage my hair but set a plan on what we could do. That makes me feel better as a client to actually know that they have my hairs best interest at heart and won't just fry it because it's what I think is best hahah The young lady that did my hair (Yajaira) was so nice, kind and amazing! I love the way my hair looks and feels. If you need a great hair service I would recommend this school. They are amazing read more

Let me start by saying the entire faculty at this school should lose their jobs. These "educators" need to be investigated for fraud. Now, despite the poor management and all around scumminess of the staff, the service is not great either. I can tell the students would like to learn how to style and cut hair well, but the teachers they have on the floor seem to not only have no knowledge of the topic, they actively encourage poor work. First hand, I have seen students projects be cut short because the staff wants to go home early. I have seen students completely burn off someone's hair, and they were told they did accessional. I have even seen students doing administrative duties so that certain staff can have a long lunch. All of this is taking place while students try their best to teach themselves how to cut hair on your head; leaving them clueless and overwhelmed. DO NOT PAY FOR ANY SERVICE HERE! read more

It's always nice to save some money but you always make sure that you have plenty of time because it will take extra time for the student to work on your hair. This does save a lot of money so if you're on a budget like me it's great to go out and have the students work on your hair on the simple things that you can't do yourself and it also gives you a touch of a spa day. read more

Very good service. My young lady was very nice and polite. Have gone several times and the service is always good and students are very considerate and do the best work. Left the style up to Sofia and I am so happy with it. May she have a special tap on her back. read more

I hardly leave reviews but the girls Teresa and Karen really took care of me and gave me my confidence back. The instructor Michael did awesome checking on me and giving me realistic expectations. They sure know what they talk about when it comes to hair. I've used this hair service before and always am so happy after. I have really curly fro and not a lot of people know how to manage it. Wishing Teresa and Karen a successful career. read more