Second time coming here with a specific goal in mind. Upon walking in it's nice and air-conditioned, even though the isles are sort of close together I don't feel that things are smothering to look at. Everything is laid out nicely and in a tidy way that makes it appeasing to look at and really easy to find what you need. The staff here is also really helpful whenever you need to find some thing. This past time my husband and I were looking at faucets to replace my father-in-law's kitchen faucet and though we didn't buy one this time, they do have a good selection available. My daughter really liked looking at their summer items which was more oriented towards pool or water fun stuff. She ended up suckering me into buying her a pool noodle haha. I like their gardening selection, as someone who's a newbie in that field I feel that it's not overwhelming and it has exactly what you need and nothing past that. I actually found this adorable elephant watering can here as well, and I have a best friend who loves elephants so I had to grab it for her. I was also able to find two small watering cans which are perfect for my young children to use. Check out is always a breeze, they never have a line whenever I've been and the cashiers have been wonderful as well. This past time we went the cashier had asked if it was OK to give my daughter some candy and I said yes. I don't typically think about allergies because I know my kids don't have any but just the fact that she even asked if my daughter had any allergies, it was like an 'oh yea' moment for me and I appreciated her asking because the next parent may have a child with allergies. Overall my experiences here have been really quick and easy but pleasant. Anytime we come out here to Patterson my first thought for any home improvement projects around the house are 'let's go to Ace Hardware' now. read more

See all

Really like the convenience of going into town when we need some tool or item for a home project. Staff is always friendly and very helpful. Store is very clean and organized. They work fast and efficiently to help with any questions and check out is always fast. We recently purchased our outdoor patio umbrellas when they were on sale with the base. They were more affordable then the Walmart ones we purchased and ended up returning those. Staff helped load the bases up in the car since they were heavy. Will continue to return when needing any item for home improvement. read more

Ace Hardware is a horrible place to work for ! Owners lacks communication skills with the employees and plays favoritism! Store has prices that are marked with two year old to three-year-old price tags and expired food on shelves. Just be careful when you go in buying any food products ,LOOK AT EXPIRATION DATES!!!! A lot of things on shelves are not rotated for their dates! So in healthy!!! I will say one thing working for him was hard because of the lack of communication with his employees! read more

So, I rented the Bissell Big green carpet cleaner. 102.00 for 1 day, that included cleaner. I cleaned it, took a q tip went up inside by the roller. Rinse, inside, wiped outside. When I returned it, I was told that they had to clean it and charged me 10.00 of the 35.00 deposit. I was so angry, so they took off 5.00. I will never ever go back there again. I know that businesses are having a hard time since the pandemic,.but so am I! read more

Rude employees they lack customer service skills. It's unfortunate that a business can be ruined for their poor choice of employees. I tried making a simple return and would not honor it because I didn't have the card. The receipt states 90 day returns no hassle. they refused to give me cash since I didn't have the card with me. Im all for following policy which in this case was not the policy but the employees need to execute their words better and in a professional manner. read more

This store does not honor returns. Despite showing the manager the return policy printed on the items box, he still would not honor the return or replacement. Poor customer service, they need to train their employees on company policy. The Ace is NOT the place! read more

Rude as fuck. Called to ask a simple question and MARK gave me hella attitude for no reason. Take your business elsewhere.