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    Patriot Towing

    1.7 (151 reviews)
    Open 5:00 am - 1:00 AM (Next day)

    Services - Patriot Towing

    EV charging stations

    Junk vehicle removal

    Winch-out service

    1 More Service

    Vehicle towing

    Patriot Towing Photos

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    Patriot Towing Southwest Washington
    Sean A.

    I was assigned a tow through progressive insurance for roadside assistance. 4 times I was given a false response time: 90 minutes, 60 minutes, 30 minutes, and 17 minutes chronologically. Actual response time was over 4 hours and thirty minutes. I have reason to believe that Patriot Towing LLC is defrauding insurance companies and making false statements to their customers who are in need of aid and may be in dangerous situations.

    I don't like that we have to put a star because Patriot Towing deserves 0 stars. On June 27 2023 we called for a tow, and it took three hours for them to come and get our car. We let our mechanic know at auto works that the car was coming to them. mechanic said that no one will be there but go ahead and drop it off cause it's after hours and to put the key in the night box. Then on July 3 2023 we called my auto works, and the mechanic said there was no car there, so then we reached out to Patriot Towing to see where our car was and they said that the car had been in their storage for the last seven days and no one attempted to even reach out to us, It's just been sitting in their storage and no one ever contacted us via phone or anything all through email until day 14 when we called them. So then on day seven they claimed that we owed almost $600 also, they claim they called our insurance company and stated that they couldn't drop it off at an unsecured location and after threatening to call the authorities to show up, they said they would drop all storage fees and they would finally tow it to our house but we would have to pay $120 in CASH only. So then we just reached out to our insurance company and they are willing to get it for us.

    Completely scraped and peeled up on the bumper from the town truck
    Laurele L.

    Worst service ever they scraped our m5 bumper coming off the tow truck and won't fix it!! Tire went flat so called road side assistance they called patriot said about 45minute wait 1 hour 30 minutes Later finally showed up. Got to the shop he's unloading our m5 and and tow truck driver Jason scrapes the front right bumper on the the tow truck and messes up the bumper he calls his boss and told them and said they'll Call us in a minute and they'll fix it etc. we wait for 30 minutes no call so we call them and now they are asking for proof that it was their tow truck that did it well it was perfectly fine before and we saw the truck scrape it and the driver Jason admitted it and now they are trying to get out of it. When Jason took photos before it was towed and after and admitted it there's your proof. Can't believe this company is trying to get out of the damage THEY CAUSED!

    I was cut off by a patriot towing truck on N Columbia in Portland in the pouring rain today. When I slammed on my breaks and barely avoided hitting him, he proceeded to flip me off through his back window, as though it was my fault that he cut me and another car off. When I pulled up next to him at the light, I tried to take a photo of his truck number and information. He then waved, smiled and tried to intimidate me after he just flipped me off and saw that I was trying to record his information. He was a middle aged white male with a trashy looking handlebar mustache. I would never trust this company to help me out in a car accident when one of their drivers is out being aggressive and about to create one. Seriously scary driving incident and so unprofessional.

    The wrong tow truck, in my mirror.

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    1 year ago

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    4 years ago

    Failed to show up for a row setup by State Farm stranding me for a good part of the day. Please don't use them !

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    6 years ago

    Business owner information

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    Jeremy D.

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    4 years ago

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    7 years ago

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    Jeremy D.

    Very shady customer. Businesses beware.

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    5 years ago

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    6 years ago

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    4 years ago

    Jonathan has towed twice for me and gives great service.

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    Page 1 of 4

    Ask the Community - Patriot Towing

    Review Highlights - Patriot Towing

    Tow was quick once the driver (John?) arrived and car was delivered without issue to the shop.

    Mentioned in 4 reviews

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    Triple J Towing - Uses BEWARE

    Triple J Towing

    (20 reviews)

    Fast response time and a great company to work with! These guys are always reliable with honest…read morepricing, and they come through when you need them.

    I could give their NE 121st location 0 stars if I could. I had gotten into a car wreck and my car…read morewas pretty much totaled so WA state police called a tow truck. I went to this location to retrieve my belongings but since I wasn't the owner on the car ( my family owns it) I had to do all sorts of things just to get my stuff. Loretta is the lady who works there, and is very rude. I asked her some questions about how to go about payment through insurance (they don't do it!), the storage fees, etc. She answered my questions but it felt like I was just taking up so much of her time. I originally put the car up on Craigslist and OfferUp in case anyone wanted to buy what was left of it. No one wanted it, and so I thought about selling it to a junky car company that would pay me some money for it. But I received a bill in the mail and it was almost $900 worth of fees! I called Loretta back and I tried to work something out with her since that is a lot of money. She basically said that I should have picked up my car earlier or I wouldn't be in this situation. I told her I also have a full time job so it is hard for me to get over there to talk with them. She said she would "honor" one less day of storage as if she was doing me a favor. Today, I spoke with Celina at their NE 65th location. Celina was prompt in messaging me back and trying to work with me. She was extremely polite in her email, phone call, and in-person. She actually has some empathy for people which is nice. I got everything situated and just gave my car to Triple J for less than $900. I just paid the tow-in, two extra day of storage and tax. I just had to bite the bullet and pay $570 but it was better than $900. I appreciate Celina for being kind, proactive, and meeting me in the middle. If you can, avoid their 121st location. They lack professionalism and empathy. I understand they have to run a business, but I think they could use some extra training on boundaries, ethics, communication, and empathy.

    Garza's Towing

    Garza's Towing

    (19 reviews)

    SHOCK! I've never, genuinely, never had this kind of towing service. Please know that I genuinely…read morehave no idea how many times I have needed to be towed. For two decades I owned a vintage car (IYKYK) and I have been in accidents or just needed roadside for a multitude of reasons. I also love tiny cars so am very familiar with a large array of tow trucks and flat beds etc. Sunday I had a tire blow while 30 minutes from my house at 6pm. In other words, I cannot go to a tire place since nothing is open and just needed to get home. I have roadside with my insurance carrier and it was a FREAKING MESS. I ended up, on a 95 degree day sitting in my car for FOUR HOURS waiting for the tow truck to come who kept arguing that they never got the request from roadside yet would say they did but didn't. I had to call the insurance company three times and the tow company multiple times. I was just exhausted and laughing hysterically (versus crying). That was NOT Garza's Towing... and I tell you that tale so I can now tell you about my Wednesday. I discovered that I have an additional roadside service through my delivery driving (thank goodness!) but genuinely I was twitching even looking at calling after my Sunday nightmare but I was at least at home so here we go. I request the tow and the only 'issue' I was having on the roadside app was that it was not seeming to let me enter Les Schwab and only had Firestone (I now know I was trying to enter the name versus address which was my error and now I know) so I figured I would just tell the driver and I put it in the notes. I am not even exaggerating when I tell you that I get the text saying they were looking for a provider and not even five minutes and my phone rings.... He was at my house!!!!! WHAT?!? I seriously apologized because I needed to get dressed!!! He was VERY sweet, smiling and giggling since my car is TINY but he had a flat bed and went to drive it up. Unfortunately, due to the prior day (FYI, when you have a low battery, don't sit in idle four hours with your AC running because it murders your battery - especially a small battery) my car was dead. He was like NO PROBLEM AT ALL!! Grabbed his little jumper an had my car strapped in pronto. Then he confirmed the address which was showing Firestone. When I explained about Les Schwab, he called in and then said his boss would call me right now and he did. Super sweet again just saying that I need to update the destination in the app or have their customer service folks do it - liability etc...I GET IT totally. I called and thankfully everyone was super great - I had the address for Les Schwab and roadside manually entered saying it should show now. The sweet tow truck driver showed me the address update on his phone to confirm and off we went! Offloading also super fast.... all done. Seriously, they could give MAJOR lessons in how to do it.

    So we ended up in the icepocalypse of this past weekend. My…read morerental car has front wheel drive with no chains. I was not able to drive us back to the airport. These guys came and towed us TO THE AIRPORT through their contract with our rental company. The driver and his partner were kind, and caring the helped us navigate getting into and out of vehicles in the ice so we didn't fall. I can't say enough good. Thank you guys!! You may have literally saved lives.

    Patriot Towing - roadsideassist - Updated May 2026

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