They were prompt, readily available USAA made me wait a whole day, and Buddy's will keep extending…read morewait time hour by hour ...(this has happened twice in the past while I'm stuck in remote area alone). With J & M I talked with an actual person where USAA now is just an app and only can communicate though message--

While driving up to spend Thanksgiving with my family in the redwoods, my brother in law and his…read morewife got in a car accident that rendered their vehicle inoperable. While they got banged up, they fared better than their car. What a nightmare: 800 miles from home, car wrecked in the evening two days before Thanksgiving in a relatively rural area you don't know well. Apparently CHP called J&M to tow the vehicle, and they arrived promptly. The officer gave my family a ride back to their hotel, but they soon realized they had left a few things in their car. The next day--the day before Thanksgiving, we called J&M to see if we could retrieve some things from the vehicle, including much-needed medical equipment. They arranged for us to meet them in Arcata, and the time aligned with picking up a rental car in Eureka. The fellow we met was friendly and professional. Brother in law filled out a little paperwork, then we followed the driver to a second yard where the car was secured. He opened the gate and waited for us to retrieve my brother's personal items from the car. No one wants to get their car towed, or find themselves in a situation requiring that service. But our experience with this company was that they are prompt, direct, say what they do and do what they say. In an emergency situation like dealing with a car accident, that's about the best you can ask for.

Great company! We have been customers for almost ten years now at two different properties. Every…read moreperson I have interacted with has been friendly, kind, and helpful; on the phone or on our property refilling our tank. Before we signed up for the automatic refills, whenever we called for a refill they always came out fast. We couldn't be happier with their service. I highly recommend this provider.

These guys are great! We were smelling propane over by our tank. We called and they came right out…read moreand patched it up for us. It was amazingly fast, they were kind and did great work. Our service is always great. We love our driver he is fast , comes out whenever we need him. So glad we went with Sequoia Gas as our propane provider !

Pacific Towing. More specifically Nate came trough within 15 minutes and unlocked are 2023 Nissan…read morePathfinder in 39 seconds (I timed it) Very professional personable and courteous Five stars for Nate and what he does at Pacific Towing!!

My husband had the bright idea to drive our 2 wheel drive Ford down to the river bed near founders…read moregrove. We'd done it before, clearly it would be fine! Ha! He made up for his terrible judgement call by calling AAA and getting in touch with the folks at Pacific Towing. They arrived quickly, were very friendly and got our car out so quickly that my kids were mad we had to leave the river so soon. 10/10 would recommend if you or your significant other decide that your car needs to attend the family river outing.

Been here a few times now to fill my co2 tank and these folks are always friendly and professional…read more Always gotten my tank filled within a few minutes of walking in the door and handled promptly and back on my way. There are actually a couple places closer to me but, they never will fill my tank while I wait, seriously leave it and come back tomorrow at one and the other maybe in a couple days. So I actually drive further to get my tank refilled because of this and their timely customer service is first rate. A professional, prompt and helpful service for all your compressed gases and oxygen needs. Right off the 101 and actually fairly easy to get to once there. I will use them again 4 Stars - prompt professional service 00666

This place is legit for your welding needs! Friendly, helpful, knowledgeable staff…read more Centrally located between Eureka and Arcata. Even if your just looking for toys... this place has some cool stuff, including Weather Gaurd truck boxes.

I expectantly had to purchase a vehicle and I was nervous. I am widowed and this was always my…read morehusband's area of expertise. I was very concerned about getting a lemon or taken advantage of, but I needed a reliable car. I received wonderful service at Harper Motors even though I was purchasing a used vehicle. The staff were patient, informative and I never felt pressured to close a quick deal. I was very happy with my selection of a 2022 Toyota Corolla. The vehicle had been in a minor accident and the Carfax was provided. After several months, the repair from the accident did not hold properly. I felt sick thinking I was stuck with a $2,000.00 fix (quoted by a local repair shop). I didn't know how Harper Motors would respond but I thought it was worth contacting them before getting the repair done. They were incredible. They set up the work with a repair shop they use and the issue was resolved free of charge for me. I am so impressed with their willingness to back their product. I only got one key with the car and was very concerned about losing it. I paid the $300.00 plus price and ordered a key/fob through Toyota. The day I had the car repaired, I also had an appointment to get my new key programmed. While at Toyota, they asked if I also wanted a complimentary inspection of the car. I agreed and they discovered that the high beam on the passenger side was not working. This is where the impact from the accident had been. I stopped by Harper Motors to see if they would deal with the light issue. Again, I was shocked. The manager was immediately involved and said that it was a serious safety issue for me. They talked to their service department and found that it wasn't a simple fix, such as a bulb replacement. The whole light fixture had to be replaced. I felt that sick feeling again that they might say it was on me to get it fixed. That was not the case. They ordered the light, had me schedule with their repair shop to get the light installed. The bumper that was just fixed from the Carfax accident had to be removed. They were not irritated at all. The car is in great condition and I am very thankful for the professionalism of the Harper Motors staff. Note: It appears that the initial repair work on the car was not done by Harper Motors, but they made it good.

Unfortunately, my experience at this dealership left a negative impression. I visited to negotiate…read morethe price of a vehicle, and while the salesperson "Joey" was speaking with his manager, I overheard the manager say, "Good luck dealing with his hard ass"--loud enough for others in the dealership to hear. Regardless of the circumstances, speaking negatively about a customer in front of others is unprofessional and reflects poorly on the business. Buying a car is already a challenging process, and customers should feel respected throughout the experience. When I presented legitimate comparable vehicles to support my negotiation, my concerns were dismissed with suggestions that the vehicles might have different specifications, despite the similarities being clear. It felt more like an attempt to avoid a fair discussion than to provide transparent information. My salesperson, Joey, seemed hardworking and polite Overall, the experience lacked the professionalism and customer service I expect when making a significant purchase. Based on my experience, I would not recommend this dealership.

This is by far the most affordable gas in the area. Be ready to wait a bit because they get very…read morebusy and it was a little tight at times as I was driving a larger vehicle. If you have the time, this is the place to stop. We saw two other stations in the area charging over a dollar a gallon more. I'm sure it's just a great way to get people to come in to the casino but it definitely worked on me!

I had a nice service here plus the cashier guy with the glasses was nice :) the bathrooms are…read more... Bathrooms lol but they werent like horrible and they had some cool games and whatnot haha it was a cute convenience store.

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

Called morning if for an oil change. Got me in no fuss with grade A service. Said I needed a new…read moreair filter but were not at all pushy. Professional and reasonable, what else can you ask for?

Super friendly and helpful team here at Franklin's. They got me in and out for my smog in no time…read moreand I drove directly to the AAA and registered my vehicle. Easy Peasy!

Helpful, friendly, and competent. Franklin's has taken very good care of our two vehicles.read more