Was able to get my SUV into pretty quickly to get the Windshield replaced. They were friendly and…read morehad great communication on how long the job would take and when to pick it up. I recommend Patriot Glass.

We have done business mess with Patriot Auto Glass on three occasions. They have replaced…read morewindshields on three different vehicles of ours. Excellent! Very professional, quick and great work. Very quick and priced fairly. We highly recommend.

We have needed numerous visits to this business, to have rock chips repaired over the years, living…read morein Eastern Oregon. We have always enjoyed good efficient & friendly service from this business ............we will continue to enjoy their service when needed in the future.

Work experience not impressed with training techniques. Needs to be more training and one on one…read more Laid off with no explanation. Not professional. Had a window done also. Window leaks and took back to be fixed. Said its nothing they can do. Scratched hood and molding not attached the way it was when took car in the begining. Wouldn't never recommend anyone here.

Hermiston glass put new windows, sliders and sky lights in my home this week. They did an amazing…read morejob! I would recommend them any day!

"Ummm, did you forget to install my windshield??" I thought this when they brought out my car…read more Seriously, I think they installed a 1080P HDTV on my car. The world was soooooo much clearer! It was like I was watching Avatar in 3D as I was driving. I kept trying to grab at streetlights, rain drops falling, and cars cutting me off. I mean, after having three large and major cracks on my windshield for the last couple of years, I just wasn't used to having unimpeded viewing from the driver's seat. Seriously when you go from a wacked cracked windscreen, to a new one---the world opens to you. If you are living with a cracked windshield, I tell ya----just take it back in to get replaced. You won't regret it. One of the main reasons this was a great investment: Novus. Now I had heard about the business while listening to NPR (they are one of their contributors, so they get some airtime on there)---kudos to a business which contributes to public radio! The service was also top notch, and everyone was super friendly here. When I first came in, it was somewhat after our big snow of the season (I didn't want my windshield to explode and snowmen to start appearing on my dash). I called in for an appointment and they said they would be able to have me in the next day (they can get their glass in overnight). Their office was nice (I liked the TV behind the counter which had a fireplace playing---it made me a little warm). My windshield was installed in about 3-4 hours. When they presented it to me, I thought it was perfect. But they did say there was a scratch on the glass. They tried buffing it out, but they weren't able to remove it. So, without me saying anything, they said they would replace it. (honestly, the scratch was pretty minimal, but I think it's a sign of their integrity to bring it up) Two weeks later I had the windshield replaced, and I was ready to go. If you need a new windshield, this is the only place to go!

Beware do not take your vehicle there they fixed a rock chip on my brand new truck dented my hood I…read morenoticed it when I got home brought it back to show it to them and they basically told me to go pound sand they're not going to cover it because I couldn't prove that they did it. Called my insurance company and let them know how the people they send their way for business get treated.

Quality service and fantastic response time. Very happy with the value we received. Highly…read morerecommended

I had a large rock smash my old windshield, my car is now 29 years old and tough to get parts,…read more affordable was able to reuse most of those parts and got my new shield in quickly and true to advertising affordably. Next time I catch a rock ill call them first.

Great job fixing my rock chip windshield and very reasonable. Give them a try if you need some…read morewindshield repair or replacement

Great job on removing old window tinting off my old truck. And nice work on replacing my…read moredaughter's cracked front windshield.

I own a 2018 Lexus RX 350. In November it developed a water leak that came through the eyeglass…read moreholder in the roof. I initially took it to a Toyota dealership that blew out the drain pipes that are on both sides of the roof. That worked for a couple of months but began leaking in January. When I returned to the Toyota dealership they determined that the skylight was the issue & quoted $1659.94 to replace the sunroof glass saying that the rubber seal on the sunroof was failing. I have never used the sunroof & when I looked at the rubber seal it looked brand new! I then went to the Windshield Doctor and met Dillan LeGrand. I explained the issue & he spent the next few hours sealing the drains while I waited. He charged a $100.00 fee for time and materials. He said to wait until it rained to insure the roof did not leak. After several weeks & no rain I decided to go through the car wash over the weekend. Not a drop of water leaked through the roof!! Yesterday I went to the shop & was thrilled to pay his fee. Dillan provided a solution to the problem, was courteous, creative and I highly recommend Dillan & his abilities! The Toyota dealership saw a silver haired senior woman, driving a Lexus & went "ChaChing"!! BS on that. Thank you Dillan LeGrand!

Great customer service, I call and next day my truck was fix, good quality of work and beat all…read moreother competitors prices.

Highly reccomend this business. Swift service and the best pricing in the entire state. I have…read moreabsolutely nothing bad to say about these guys. Family owned and operated and are willing to work with most situations. Great people

Shoutout to Safelite Auto Glass on West Clearwater Ave for replacing the windshield on my 2014…read moreToyota Tundra truck this morning. My truck's new glasses are PERFECT and she looks so good!!! And my technician Abderrahmane (hey, don't come at me, that's how it was spelled in the company texts!!!) even repaired my head liner which was falling down!!!! I would highly recommend them!!! But a few tips before you go: 1. MAKE AN APPOINTMENT IN ADVANCE. They are very busy and the place runs like a Swiss clock. 2. BE ON TIME FOR YOUR APPOINTMENT!!! Again, they run a tight ship. They would like you to show up within 15 minutes of your appointment time. If you don't, you might not be seen. 3. If you want to wait, you can. The place has plenty of seating AND customer wifi available. I put in an earbud and watched a movie during my wait. They also have coffee, water, and cokes available to customers. They were prompt, professional, and courteous to everyone who came through the doors. I'll definitely make sure to use them in the future if necessary.

Angel with Safelite Mobile in Kennewick was fantastic! Thank…read moreyou for the great service and for squeezing me in after I had an accident in the Tri-Cities while visiting from Spokane. I really appreciated the quick help and professionalism!