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    Hermiston Glass

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Hermiston Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

    Hermiston Glass Photos

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    Recommended Reviews - Hermiston Glass

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    9 years ago

    Hermiston glass put new windows, sliders and sky lights in my home this week. They did an amazing job! I would recommend them any day!

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    Glass Nook - Glass Nook is pleased to be your Think Glass Authorized dealer of custom glass countertops and custom created glass art pieces.

    Glass Nook

    (41 reviews)

    If you like frustration, excuse after excuse, no calls returned, What I consider to be lies about…read moretiming and staffing and broken equipment, the absolute worst customer service I have ever experienced, weeks of waiting and other BS, than this is your place! If, however, you don't want to experience those horrors, Than STAY AWAY FROM THE GLASS NOOK on Welsian way in Richland. Please READ all the other reviews about this place, and you will get the picture. I should have NOT given them the benefit of doubt. Go ahead and contract them for a job, and you will understand! After several weeks of waiting and frustration, I finally picked up my items, which were never even touched, and I am looking for a real professional contractor to fix the mirrors (3) on my medicine cabinet doors. All this time lost,such a crying shame. You do what you want. You have been warned!!!! STAY AWAY!

    I cannot review the quality of the work because we didn't end up hiring them. Why? Read below…read more I called because their website says their showroom is by appointment only. Because no one answered the phone, I left a message and after about an hour received a call back. The woman who called said she was there 8-4:30 Monday through Thursday. I said cool, see you this afternoon. Fast forward to afternoon. My wife and son came with me to look at glass shower doors which I indicated on the phone. When we walked in, the woman inside said "How can I help you?". I said we were looking for shower doors. The women then pointed to the three units on display and said "well there they are" and half pointed, half waved her hand toward them. So, we looked at them and while looking, this woman basically just stared at us with terrible look on her face. No smile, no questions, no nothing. Most unfriendly customer service I've had in a long time in a world where customer service has gone down the toilet. The Glass Nook is no exception to this. As we finished our 3 minutes of looking at their selection of shower glass, the women asked us "is there anything else you need?" To which we replied no, not really. My wife asked me if I liked anything and I said I did because the glass looked nice but I also said I did not want to do business with this place. I said this so it was clear to the woman working there that I was unimpressed with her attitude, the look on her face, and the overall experience. Go figure. Another crap customer service experience from another long established Tri Cities local business. My advice to this business? How about don't be an absolute grouch when a customer comes in to spend some money. This women made it look like we interrupted her TV dinner in the back or her doom scrolling session on her phone. Whatever it was, I hope it was worth the $2000 we may have dropped at the business. I will never again step foot in this business.

    O So Kleen Cleaning Service

    O So Kleen Cleaning Service

    (5 reviews)

    I called these guys when I had a leak in my basement. After giving my information to the…read morereceptionist I told her that I was looking for a free estimate on repairing the issue; she told me "we don't do that, you will have to talk to my manager. I'll have him call you." No one called me but a couple guys showed up at my house. I had several estimates scheduled that day and let them take a look at my problem. They were here for about ten minutes and said there was nothing they could do. A month later I got a bill for $247.66 from this company for "loss mitigation". I have called their office to dispute this charge and every time they tell me someone will call me back and they never do. Today I received another bill from them and the only person I can get on the phone says, again, "someone will have to call you tomorrow". This seems like some sort of scam.

    We used them when we first bought our house. We couldn't enter the premises until we closed escrow…read morewhich was the day after. So the day they cleaned our carpets I only got pictures from the guy that provided the service. The picture looked like he did a great job but on the day we got the keys and saw the carpets in person, you could immediately tell he didn't service some of the rooms. The living room you could smell urine on the carpet. My kids couldn't even sleep in their rooms for days because the smell of urine was so bad. Our carpet cleaner did a way better job. They are super expensive and still made us pay them. We almost paid $600 for a shitty job . We refused to pay the $980 they originally quoted us. The only reason I used them was because they do Good Shepard Hospital and other big companies. I would never use them again or recommend them. Very disappointed!!

    Hermiston Glass - autoglass - Updated May 2026

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