Aloha Garage Door Company is an outstanding business! Marcia, who scheduled my repair appointment,…read moreis very personable and knowledgeable. She was able to send someone to my home the next day. Al, who was the repair technician, was able to diagnose the problem (detached lift cable) and fix it in about 15 minutes. He also pointed out that parts are no longer available for the 16-year old garage door opener that I have. He just wanted me to keep that in mind if it breaks down in the future. So nice of him to let me know! I will use this company if I ever have a repair problem again. I heartily recommend this company to anyone who needs a garage door repair or installation!

Aloha was fabulous! They fit me right in and fixed our garage door with ease. They knew exactly…read morewhat they were doing and explained everything to me in a way that made complete sense. They have very competitive pricing, and the final bill was well worth it.

Great communication- very accommodating, friendly and quality work! Would definitely recommend.read more

They were on time, efficient, and fairly priced. The sliders are great. They left the area clean…read moreand the windows are spotless!. I highly recommend them.

Called twice to make sure my lumber package would be ready when I arrived to pick it up. Even…read morethough they said it would be ready - it was NOT. Had to help pull the lumber and it took 2 hours. Some items had even been sold out.

Great help and assistance for someone who wasn't sure what they were doing. Mike helped immensely…read morewith a number of door problems and even assisted with cutting a bifold door down to fit. Always took our calls. Free delivery.

Decided to spend my stimulus check on new composite decking. The owner supplied us with samples and…read morelet us think over it. We purchased that week and had our materials couple of days later. Great service and materials!

Totally disappointed. My husband I spent an hour in the showroom with the owner picking out wood…read morefor two oversized custom floating shelves. A quote was written up and we agreed and asked to get started. They said we are 2-3 weeks out. I asked TWICE if they needed a deposit or payment to start and the saleman said no. Never got a call after 4 weeks, I called and the shelves were NEVER started and now they say they are 5-6 weeks out!!! Totally disappointed. They didn't seem to care to do anything to make the situation right.

The crew from Tri City Glass installed my last replacement window this week. They were…read moreprofessional, courteous, and took care of a difficult window for me. They did much more than I anticipated and I happily did not need to do much on the finish. They also fixed a stubborn dining room slider that was in poor shape for years. Their office is also a very professional and courteous piece of the company. In all, I would recommend this company to anyone needing some good, old fashioned work done for them. Thanks again to everybody at TC Glass!​​

Re Jeldwin glass patio door, two very knowledgeable and professional young men arrived promptly,…read morereplaced the rollers and even educated us on the construction of the door. We couldn't have been more pleased.

Unfortunately I had a break in at my Phone Shop two weeks ago. I called quite a few places. All…read morewere so busy as this break in stuff is becoming the regular here in Tri. I explained I'm a business and I have to have a door. Superior glass showed up within the hour and boarded up my door. Secured it. Called me later with a quote. They had the best price so I went ahead and had them order. They showed up yesterday and their guys whom were very nice got the door on in minutes. In and out! I highly recommend and will be using superior glass for any other instances that may come up!

From the owner: Providing Residential, Commercial and Industrial productsread more

We had all our window screens replaced. With Perfection, you get what you pay for. Very happy…read morewith the final product! I didn't know that screen material comes in different shades. We chose grey instead of black. I like it!

Perfection glass has served us for the last 24 years we have been in the tricites top notch servicesread more

If you like frustration, excuse after excuse, no calls returned, What I consider to be lies about…read moretiming and staffing and broken equipment, the absolute worst customer service I have ever experienced, weeks of waiting and other BS, than this is your place! If, however, you don't want to experience those horrors, Than STAY AWAY FROM THE GLASS NOOK on Welsian way in Richland. Please READ all the other reviews about this place, and you will get the picture. I should have NOT given them the benefit of doubt. Go ahead and contract them for a job, and you will understand! After several weeks of waiting and frustration, I finally picked up my items, which were never even touched, and I am looking for a real professional contractor to fix the mirrors (3) on my medicine cabinet doors. All this time lost,such a crying shame. You do what you want. You have been warned!!!! STAY AWAY!

I cannot review the quality of the work because we didn't end up hiring them. Why? Read below…read more I called because their website says their showroom is by appointment only. Because no one answered the phone, I left a message and after about an hour received a call back. The woman who called said she was there 8-4:30 Monday through Thursday. I said cool, see you this afternoon. Fast forward to afternoon. My wife and son came with me to look at glass shower doors which I indicated on the phone. When we walked in, the woman inside said "How can I help you?". I said we were looking for shower doors. The women then pointed to the three units on display and said "well there they are" and half pointed, half waved her hand toward them. So, we looked at them and while looking, this woman basically just stared at us with terrible look on her face. No smile, no questions, no nothing. Most unfriendly customer service I've had in a long time in a world where customer service has gone down the toilet. The Glass Nook is no exception to this. As we finished our 3 minutes of looking at their selection of shower glass, the women asked us "is there anything else you need?" To which we replied no, not really. My wife asked me if I liked anything and I said I did because the glass looked nice but I also said I did not want to do business with this place. I said this so it was clear to the woman working there that I was unimpressed with her attitude, the look on her face, and the overall experience. Go figure. Another crap customer service experience from another long established Tri Cities local business. My advice to this business? How about don't be an absolute grouch when a customer comes in to spend some money. This women made it look like we interrupted her TV dinner in the back or her doom scrolling session on her phone. Whatever it was, I hope it was worth the $2000 we may have dropped at the business. I will never again step foot in this business.

I have been impressed with Luke's professionalism - he called me back quickly, was unable to come…read moreright away but I was fine with that- he was able to fix my garage door spring no problem - I asked him to come back a few days later to readjust the door due to the new springs and he stopped by without any hesitation- always friendly, polite and efficient ! From my experience I highly recommend Ashbeck Garage Doors!

We had an appointment with Luke to replace the torsion spring unit above the garage door. We chose…read moreAshbeck door because of all the great reviews. They are certainly well deserved, the service was outstanding, he went above and beyond to make sure the garage door worked like new. Highly recommend, customer service like this are rare anymore.

James, the owner, seemed like a great guy. I explained what I needed to do. He showed up to give me…read morean estimate for the cost of materials and his cost on labor (this was on a Friday). I agreed to the estimate and he agreed to my terms, I pay for materials at store, and he gets paid after. And then...well: 1.) Sends a text that same day on Friday after we met, and wanted to see if he could get paid upfront (deposit) before starting work because he's leaving town with family. And states that he could pick up materials after his trip on Sunday on the way back. I couldn't meet him and offer to go with him to hardware store on Sunday and meet him to pay for materials (in case if we missed anything). I DIDN'T HEAR FROM HIM SUNDAY. 2.) James sends me a text on Monday that he had a family emergency and wants to reschedule for Wednesday. I expressed my sympathies and agreed. 3.) James again sends me a text on Tuesday asking if he could meet with me to collect a deposit. I replied that I think he misunderstood me and and I do not pay for deposits beforehand, but that I could meet him at the hardware store and pay for materials. (THAT TO ME ASSURES THAT THE DEPOSIT IS SPENT SPECIFICALLY ON MATERIALS) 4.) He texts that I'm changing my "story" (whatever that means, this wasn't a damn book club meeting) AND THEN THREATENS ME WITH Better Business Bureau. Terrible customer service, waste of time, and waste of money driving out to meet him. I would give him 1/2 a star, but I can't. So 1 STAR for the Bearded NON-HANDYMAN.

James/The Bearded Handyman came to my home and did a few things but the one thing he had to come…read moreback three times to fix again and again was the silverware drawer. No biggie - I get that sometimes things need tweaked again - BUT then the entire drawer fell out because it was not anchored properly. I called and left a voice message and a text message................ instead of returning my call or text he has BLOCKED my number............I can't call or text him. Not very professional in my opinion. Debi Kennewick, WA