Very poor quality materials. Security gates have been nothing but trouble. Had to call for repairs…read moreseveral times. They did NOT use any lock washers on Any of the rollers of gates. Nuts keep falling off and gates fall off. Marcus came out to rebels the gates that fell apart. But refused to put lock washers on and now REFUSES to answer calls to them. Wasted $5000.00. Avoid them!!

First off the materials were top notch and a decent price…read more Sadly i went in and picked up 34 fence posts. I got 27. I counted the next day and notifed them as i picked them up close to closing time and bring rushed out so the salesman could get to the bank. Fast forward a month later the salesman i discussed with was out for 2 weeks... prior to his leaving he said he would take care of this. Now the owner says i signed for 34 and i cant get my money back even though i notified them the next day there was no record of that call to the salesman, even though the salesman backs this up... Im out $266. This is the Hermiston branch

This company is horrible. The wood quality is awful, our fence latch broke once and now where the…read morehinge is attached broke because they were cheap and lazy and added a bunch of small pieces of wood that make no sense. Most of my fence is already falling apart after less than 2 years of it being up but the gate is just over a year old now. The grass that was placed is constantly dying and isn't level in the slightest. they placed it down on uneven ground and over huge rocks which has created huge holes once the grass settled and I've nearly sprained my ankle many times. My lawn mower blade stopped because it hit a rock that was very close to the surface. Not only was the grass placed over uneven ground, there was also trash, nails which were rusty, and huge chunks of wood. Some of the sprinklers weren't properly placed and one got destroyed by my lawn mower so I had to replace it- which I planned on doing anyway since the sprinklers they install are completely cheap and they either placed too many in one area so it floods or they don't reach everything and my grass is constantly dying. I am not the only one with these issues. There are over 20 people I've talked to so far in my neighborhood. I could go on forever. I should mention after my complaints throughout the years of dealing with this company, they fixed SOME of the rock under the grass issue and fixed the gate latch. The gate latch was fixed when I extended some fencing and later found out that since their wood is so cheap, the previous wood gets thrown away even if it's less than a year old. makes a ton of sense. Don't use this company- buyer be warned!

I had several leaks in my irrigation system, including a nozzle. Dreamscape was quick in…read morescheduling two technicians to assess the leaks. Their attention to detail in locating the leaks, resolving the problem, and returning the areas that were disturbed to their original condition was greatly appreciated. Irrigation system functional once again. A happy customer.

They did a beautiful job installing pavers for an extension off our patio. They also installed a…read morefrench drain off one of the downspouts and planted 5 skyrocket junipers. From the beginning in the bid process to the completion of the project, the communication was great. Very good to work with.

A-1 is terrible. Unfortunately, we didn't have a choice in our landscaping company since A-1 was…read morecontracted with our homebuilder. We complained to our builder during the build because the person we met with from A-1 was disorganized, rushed, and didn't even get my name correct. Despite clearly articulating what our desires were, he made no notes and left within 5 minutes. Now that our home is done, we've realized that the items we were promised were not installed or completed. What has been done is pretty abysmal. We were not the only people to complain to the builders about A-1. The project manager said, in response, "We are aware and are working to increase his intelligence". I don't even know what that means. If you want real honest opinions about A-1, go to any development that has had completed work for at least a year and you will get honest opinions. Case in point is a screenshot below (photos and names redacted for privacy) from our development FB group. I only snipped what is visible but the thread goes on and on about how terrible A-1 is.

This company and its people are fantastic! The team of Bill, Jorge, and Marvin that worked on my…read morejob were great. They built a fence for me last fall and did everything just the way I wanted. It really exceeded my expectations. I had them come back recently to adjust the latch on my gate and it was done very quickly. Their customer service is top notch too and always a pleasure to speak with. They even put in a special flip up door for my robot lawn mower. Very Happy Customer!

If you want fencing built and don't want to have to worry about it, call them. Our fence was blown…read moredown in one of our more severe Tri Cities wind storms. Rick's sent someone out for an estimate and they showed up when they said they were going to. He listened to our needs, about what had happened and how to prevent it from happening again. The estimate was one of the higher ones however there was justification for everything. The installers, Andy and Sergio, did a great job. Everyone spoke good English so we were able to communicate with them easily. We have a hostile neighbor hence the need for a specific privacy fence. Andy and Sergio were able to notify me that the neighbor was behaving towards them in a hostile manner and we were able to handle the situation. We expect this new fence to handle anything up to an F3 tornado even with the privacy screens.

I just recently had a cedar fence installed by this company and they are fabulous. Clark the owner…read moreis great and walks you through the process. He is very knowledgeable and beat everyone's pricing by a long shot. Thank you very pleased. Thanks Clark

They were prompt and courteous. I had two issues. First, when they installed the ceiling fan, they…read morewired it incorrectly and burned out the light switch. They had to bring in an electrician a few days later to install it correctly. Then they replaced about 20 feet of pressure treated lumber that was supporting a gutter. But they didn't replace it with pressure treated lumber. i wanted to paint the regular 2 x 4 to protect it and make it look better, but they said they had to install it and there was no time to paint it. They could have dropped it off the day before so Icould have painted it.

Wow! Great service! I have used them for both house cleaning 2x a month and some handy man services…read moreas well in the last 3 years and all of the staff is so great and helpful. Everyone including the owners and office staff is knowledgeable and easy to talk to. 10/10 would recommend contacting for your household needs!

The customer service here is terrible. We've been waiting weeks past the date they said they would…read morebe ready to install our fence and there has been no communication on their end. We've tried reaching them via phone only to find their voicemail is full. We then resorted to email which also did not receive a response. My husband then drove to the business multiple times and nobody was there. He left a note with a contact number on the door and nobody has called us back. We are about to resort to calling our attorney. My husband talked to the business next door who said we aren't the only people having issues. Supply issues are one thing but the lack of communication when we've paid them is not acceptable.

My fence looks fantastic and I also had them install my Christmas lights. Very friendly young men…read moreto work with.

These guys were great. Quick to respond, worked with my budget. Professional and friendly. I highly…read morerecommend them.

Big thanks to Ernie and his crew for solving my steep front yard problem with beautiful steps. They…read morewere easy to collaborate with, understood what I wanted done, and were reasonably priced. So pleased with how it turned out!