The customer service here is terrible. We've been waiting weeks past the date they said they would…read morebe ready to install our fence and there has been no communication on their end. We've tried reaching them via phone only to find their voicemail is full. We then resorted to email which also did not receive a response. My husband then drove to the business multiple times and nobody was there. He left a note with a contact number on the door and nobody has called us back. We are about to resort to calling our attorney. My husband talked to the business next door who said we aren't the only people having issues. Supply issues are one thing but the lack of communication when we've paid them is not acceptable.

My fence looks fantastic and I also had them install my Christmas lights. Very friendly young men…read moreto work with.

They did a beautiful job installing pavers for an extension off our patio. They also installed a…read morefrench drain off one of the downspouts and planted 5 skyrocket junipers. From the beginning in the bid process to the completion of the project, the communication was great. Very good to work with.

A-1 is terrible. Unfortunately, we didn't have a choice in our landscaping company since A-1 was…read morecontracted with our homebuilder. We complained to our builder during the build because the person we met with from A-1 was disorganized, rushed, and didn't even get my name correct. Despite clearly articulating what our desires were, he made no notes and left within 5 minutes. Now that our home is done, we've realized that the items we were promised were not installed or completed. What has been done is pretty abysmal. We were not the only people to complain to the builders about A-1. The project manager said, in response, "We are aware and are working to increase his intelligence". I don't even know what that means. If you want real honest opinions about A-1, go to any development that has had completed work for at least a year and you will get honest opinions. Case in point is a screenshot below (photos and names redacted for privacy) from our development FB group. I only snipped what is visible but the thread goes on and on about how terrible A-1 is.

This company is horrible. The wood quality is awful, our fence latch broke once and now where the…read morehinge is attached broke because they were cheap and lazy and added a bunch of small pieces of wood that make no sense. Most of my fence is already falling apart after less than 2 years of it being up but the gate is just over a year old now. The grass that was placed is constantly dying and isn't level in the slightest. they placed it down on uneven ground and over huge rocks which has created huge holes once the grass settled and I've nearly sprained my ankle many times. My lawn mower blade stopped because it hit a rock that was very close to the surface. Not only was the grass placed over uneven ground, there was also trash, nails which were rusty, and huge chunks of wood. Some of the sprinklers weren't properly placed and one got destroyed by my lawn mower so I had to replace it- which I planned on doing anyway since the sprinklers they install are completely cheap and they either placed too many in one area so it floods or they don't reach everything and my grass is constantly dying. I am not the only one with these issues. There are over 20 people I've talked to so far in my neighborhood. I could go on forever. I should mention after my complaints throughout the years of dealing with this company, they fixed SOME of the rock under the grass issue and fixed the gate latch. The gate latch was fixed when I extended some fencing and later found out that since their wood is so cheap, the previous wood gets thrown away even if it's less than a year old. makes a ton of sense. Don't use this company- buyer be warned!

I had several leaks in my irrigation system, including a nozzle. Dreamscape was quick in…read morescheduling two technicians to assess the leaks. Their attention to detail in locating the leaks, resolving the problem, and returning the areas that were disturbed to their original condition was greatly appreciated. Irrigation system functional once again. A happy customer.

They were prompt and courteous. I had two issues. First, when they installed the ceiling fan, they…read morewired it incorrectly and burned out the light switch. They had to bring in an electrician a few days later to install it correctly. Then they replaced about 20 feet of pressure treated lumber that was supporting a gutter. But they didn't replace it with pressure treated lumber. i wanted to paint the regular 2 x 4 to protect it and make it look better, but they said they had to install it and there was no time to paint it. They could have dropped it off the day before so Icould have painted it.

Wow! Great service! I have used them for both house cleaning 2x a month and some handy man services…read moreas well in the last 3 years and all of the staff is so great and helpful. Everyone including the owners and office staff is knowledgeable and easy to talk to. 10/10 would recommend contacting for your household needs!

I'm very disappointed with the quality of work from Vinewood Hardscapes. The fence installation had…read moremultiple workmanship issues that should have been caught before the job was considered complete. The biggest problem is that the gates do not line up properly when they close, making them difficult to use. Both gate latches also fail to close correctly. I even asked them to fix one latch because it was originally installed on the outside of the fence, but it still doesn't function properly after their attempt to correct it. The overall craftsmanship is poor. The spacing between the fence boards is inconsistent throughout the entire fence, with some gaps much wider than others. It gives the fence an unprofessional appearance and makes it obvious that little attention was paid to detail. I expected much better workmanship for the amount of money I paid.

Caiden was professional and very friendly. He did a great job washing both the upstairs and…read moredownstairs windows! The price felt reasonable as well.