1. Black Diamond Roofing & Construction

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Richland, WA

Black Diamond Roofing & Construction

4.3 (12 reviews)
Closed • Closed

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Response time

1 day

Response rate

100%

Services - Black Diamond Roofing & Construction

Roof inspection

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Recommended Reviews - Black Diamond Roofing & Construction

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6 years ago

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3 years ago

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2 years ago

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4 years ago

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Josh S.

Thank you for the vote of confidence, Charles!

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3 years ago

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4 years ago

Showed up when promised preformed excellent work in one day, estimated allowed two days, magnificent cleanup. Easy to work with!

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4 years ago

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Josh S.

Thank you for the kind words Lori!

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9 years ago

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Josh S.

Thank you Mark!

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7 years ago

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Josh S.

Thanks, John! You guys were awesome to work with!

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10 years ago

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9 years ago

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11 years ago

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Ask the Community - Black Diamond Roofing & Construction

Review Highlights - Black Diamond Roofing & Construction

“I had bids from 4 other roofing companies in our area, and Josh was the one that stood out.”

Mentioned in 5 reviews

Read more highlights

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Alpine Roofing Tri-Cities - Happy Alpine Customers

Alpine Roofing Tri-Cities

(7 reviews)

I don't write a lot of reviews but I just had to say alpine roofing is the best roofing company i…read morehave do work for me they were very kind to my mom very efficient and cleaned up after they were done I would recommend them to anyone they rote ted all the vegetation around the house

I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

DaBella - This home is ready for March & beyond! Your home will be beautiful all year w/ our expertise in roofing, siding, window & bath upgrades.

DaBella

(24 reviews)

I loved that they came at the appointment time and were so polite and considerate. They explained…read moreeverything clearly and thoroughly. I am a widow on social security and they worked very hard help me get payments that I could afford. I am getting a much needed roof right now but if I can get siding in the future I will go straight to Dabella. Thanks so much to Brad and Bryson.

We had someone come out and give us an estimate on a bathroom remodel with plumbing repair and…read moremoving some to make our shower larger, we were going to do some of the work to keep costs down. They quoted us $20,000 but I talked them down quickly to $18,000 because we were doing much of the tear out and the tile, getting our own vanity and fixture, and I was paying cash. They hastily had me sign paperwork to get that price. I told her I didn't have my glasses on but she explained it was just everything we had discussed. We had 3 days to reject thank goodness. My husband started looking through the contract and actually it was hardly anything in there that we had discussed. They included that any verbal agreements were null and void. Basically they were going to fix our leaks and put in a new Costco looking light, not taping, texturing, etc. they were going to add the insert without the things we asked for and do nearly nothing otherwise. We called and canceled, went to the main office and talked to the General Manager. So he made an appointment with us to come look with the plumber. He sounded sincere. The General Manager called back with nearly double the first price we agreed upon. Although they were very nice people overall, we would have paid more than double and done most of the work. My husband went to college for project management and worked in tile and flooring for 25 year but had back surgery and needs another. We are both on Social Security. They did not have this so called help for seniors, etc. We have now contacted other contractors. We will be saving 4 times the amount for what we asked for in the first place that ended up not in the original contract we were given and the initial things we asked for will be done. This company is a typical bait and switch and relies on you to not read the contract because they are calling it change orders. I will never recommend a company who listens to what you say you want, promises you all the stuff and the we would have not gotten any of the things we asked for in the shower. The plumbing would not have been what we agreed upon and we would have to do more work than we are physically capable of. Get more than one estimate, get several. You can be the contractor of your own home and hire your own subs if you do your own research.

Black Diamond Roofing & Construction - roofing - Updated October 2026

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