Everybody I spoke to was very polite, friendly and seemingly professional. However, I was…read morescheduled to have someone come out to do a simple gutter installation and they never showed up. I guess that happens, but it really shouldn't have. Plus, they never even called saying they couldn't make it. I made appointments 2 other times and the same thing happened - no notification. Never showed up. Ugh. Very disappointed. I felt like my job wasn't important enough, and I've finally found someone who is going to do the work. I did get my deposit back, thankfully. They won't be getting my recommendation, unfortunately.

We recently set out on a journey like no other as we decided to bite the preverbal bullet and get…read moreour old cedar-shake roof replaced this year before material prices rocket toward the stratosphere even further.  After researching top subcontractors, and reading the horror stories of folks getting scammed by ethically challenged folks, we ended up getting bids from numerous subcontractors and after much sticker-shock therapy we began our earnest best-value review of each proposal.  One of the things that set Columbia Roofing (CR) apart, for us at least, was the fact that Daniel took the time to describe the process that would be used, including the materials to be used and how they all worked together to protect the house.  After some back and forth on the contract language, we opted to go forward with CR and we are very glad we did.  Day one of the shake tear-down I was chatting with the help and met two brothers who are part of the CR crew.  In short order I picked up on the fact that they were amazing guys with an outstanding work ethic, and no fear.  When I asked them about the time involved in getting the job completed, they let me know that it would take some time as "it's a big roof and extremely steep."  Tear-down took only a few days and they had the new synthetic underlayment and ice barrier up there almost immediately to ensure protection against a random rainstorm.  The crew then got significantly smaller as it was either 2 or 3 guys working weekdays and Saturdays to get the job complete.  They stood on small areas of roof that made me sick just to watch them, but they were properly secured to the roof and the brothers told me that they had been doing this for almost 2-decades.  Additionally, we did ask them to help some out-of-scope manual labor (move a hot tub about 20') and they were more than willing to assist, which again simply points to the nature of these guys and the firm they work for.  For our project, Columbia Roofing was absolutely top-shelf and as such they have my endorsement and recommendation.  They did an awesome job for us!

I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

We had a very positive experience working with Alpine Roofing. They did great work replacing our…read moreroof and fixing some siding. They are very professional and their communication outstanding. First-class business which is no wonder why they have such great reviews. All the people we dealt with were friendly and professional. We are very pleased with the results and recommend highly. We felt the price was fair as well.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

Royal Roofing is a Great locally owned bussiness. Everyone is very professional. The crew cleaned…read moremy yard everyday, and everyone worked very hard. I have never seen such good teamwork among workers. Everything was explained to me before, during and after the installation. I had no worries about anything with the work that was being done. So glad I had Royal Roofing put this roof on my home. Thanks again to everyone at Royal Roofing James King.

I have sadly had to rely on these guys for three years straight. To no fault of their own, one…read moresection of my roof keeps getting wind damage. These guys take great care in dealing with my needs, and know just what to do. They even give advice and a little how-to information on fixing some problems yourself, if you're feeling up to it. I wish I had never gotten the shingles I did get with my house, but I am glad I have found these guys to fix that error. They are quick to respond, and are willing to work with you and your schedule. I highly recommend them.

We had a fantastic experience with Black Diamond Roofing!! Josh the owner was helpful and…read moreknowledgeable. The work crew was OUTSTANDING! We thoroughly enjoyed the crew they are fast, fun and you can tell they enjoyed working with each other. Amazing quality totally stress free! If I could give more stars I would!

We hired them to replace our wood shake roof, the new roof is great. The problems 1: did not…read moreprotect landscaping, damaged 2 shrubs one may not survive. 2: damaged siding on house 3: put steel connections on hoses so we had to replace all of the hose connections . 4: were supposed to flush gutters, did not so this year the second story gutter fell off. Will cost over 1500 to repair. We have made multiple attempts at calling never called back. We are still picking shingles out of trees and shrubs. I would never use this company again. We chose them because they are certified USF roofers so we had a better guarantee, that may be worthless considering their service.

Ive had the pleasure of working for kevin, owner of Brock Construction. A very honest and reliable…read morecompany. Always does what he says hes gonna do, a quality expectations mentality. Well deserved 5 stars

kevin did a great job to add a privacy wall in the master bedroom - to block the view from the…read morekitchen and living room. This has been an issue since we built the house - at the time, our builder refused to do anything with it. Kevin came and gave good suggestions building a 4 feet privacy wall is the best option .he is very knowledgeable on what he is doing. the wall turns out great! we will definitely have him to do more projects around the house.

I would recommend King Roofing to anyone and everyone! Great company making a difference in the…read morecommunity by providing a great service and great products at a reasonable price! I was never directed towards an unnecessary expensive product. I was presented with multiple products at different price points. I was provided with all the applicable information for every product option in order to make an informed decision for my needs. Call King Roofing to see how they can help you. Thanks Guys!

From the owner: We are a proud roofing contractor in the heart of the Columbia Basin. We have the know-how to…read moretackle from the smallest of repairs to big projects. Our team members have 15 years+ in the industry! We always work hard to ensure our clients are completely satisfied with our work. Call to schedule an initial consultation today.

I had a small leak causing problems. Terry treated it as if it was a major project. He spent the…read moretime needed to properly find the leak, get it stopped and insure it would not reappear. Then he prepped the inside so that the dry-wall company only had to do a minor patch job matching the texture on the ceiling patch. In all, he had to return three times to do the job yet only charged me a modest amount that I felt was very fair. Less than I was expecting for a leak in a flat roof, which are notorious for becoming major headaches. Every time he left the job site was cleaned up beyond my expectations. I have waited for a few weeks to give this review to allow the weather to test Terry's work. I gladly give Terry a 5+star review for his professional handling, overall work and communications and a very fair price. Outstanding job Terry Thank you we mcfee pasco wa