I loved that they came at the appointment time and were so polite and considerate. They explained…read moreeverything clearly and thoroughly. I am a widow on social security and they worked very hard help me get payments that I could afford. I am getting a much needed roof right now but if I can get siding in the future I will go straight to Dabella. Thanks so much to Brad and Bryson.

We had someone come out and give us an estimate on a bathroom remodel with plumbing repair and…read moremoving some to make our shower larger, we were going to do some of the work to keep costs down. They quoted us $20,000 but I talked them down quickly to $18,000 because we were doing much of the tear out and the tile, getting our own vanity and fixture, and I was paying cash. They hastily had me sign paperwork to get that price. I told her I didn't have my glasses on but she explained it was just everything we had discussed. We had 3 days to reject thank goodness. My husband started looking through the contract and actually it was hardly anything in there that we had discussed. They included that any verbal agreements were null and void. Basically they were going to fix our leaks and put in a new Costco looking light, not taping, texturing, etc. they were going to add the insert without the things we asked for and do nearly nothing otherwise. We called and canceled, went to the main office and talked to the General Manager. So he made an appointment with us to come look with the plumber. He sounded sincere. The General Manager called back with nearly double the first price we agreed upon. Although they were very nice people overall, we would have paid more than double and done most of the work. My husband went to college for project management and worked in tile and flooring for 25 year but had back surgery and needs another. We are both on Social Security. They did not have this so called help for seniors, etc. We have now contacted other contractors. We will be saving 4 times the amount for what we asked for in the first place that ended up not in the original contract we were given and the initial things we asked for will be done. This company is a typical bait and switch and relies on you to not read the contract because they are calling it change orders. I will never recommend a company who listens to what you say you want, promises you all the stuff and the we would have not gotten any of the things we asked for in the shower. The plumbing would not have been what we agreed upon and we would have to do more work than we are physically capable of. Get more than one estimate, get several. You can be the contractor of your own home and hire your own subs if you do your own research.

What an excellent company. I called, left a voicemail, and they showed up the next day and gave an…read moreestimate which was $100 cheaper than another local company. I asked when they could fix my leaky roof, and they said when I am ready. They sent a crew over the next day. Very responsive, not overpriced, and they stand by their work. A little more back story: I originally called another company. They did not show up to do the repair. Called them again, and they still did not show up to the repair. I actually called a third time, and they never showed up. Meanwhile, for 6 weeks I have water coming through my ceiling! Do yourself a favor, and call Palmer Roofing.

A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

Wade's been a client for a while and he's a great guy. Does quality siding work for new houses; his…read moreemployees are very knowledgeable.

From the owner: Olympic Exteriors specializes in new siding installation, re-siding installation and remodeling…read moreprojects (large and small) for patios, decks & pergolas. With over fifty years of combined experience, the team at Olympic Exteriors is focused on delivering quality products and superior customer service every time. Their goals are not based on just building projects,but building partnerships with their clients for the long term.

Excellent finished product with great service. We're wew to the area and Octavio was highly…read morerecommended after a windstorm ripped off a number of shingles. They came out and assessed the damage, had a crew available within days, and made short work of it before the next rain rolled in. Cleaned up after themselves and even did an assessment of the rest of the roof, replacing a few problem areas for no extra charge. Cannot recommend these guys enough, will be top of the list when it's time to replace the entire roof.

We had a red metal roof just put on our home. They do fantastic work and clean up each day. I…read morehighly recommend Eagle Roofing because they are honest, listen to what you are wanting to have done and very good workmanship.

Mike is awesome to work with. Quick to respond and was on time for inspection and quote. This man…read moreknows his products and what his crews can do with them.  I had some issues that had been done to the addition to the home that concerned me. Mike didn't have to think about it. Told me what they could do and it would be no problem. Even did soffits and fascia. All in colored metal. No painting again and " LOOKS AWESOME! "  I have a new house. Price was very fair!  BLEW the competition OUT OF THE WATER :} If your looking for siding, you cant go wrong with Strickland Exteriors. Thanks again to Mike and his Professional Crew. { Great clean up }

Mike and his crew finished our siding today, and it looks wonderful! It was an intricate job due to…read moregables and angles, but the result is superb. We believe Mike to be honest and consumer-satisfaction oriented. You won't go wrong with Strickland Exteriors.

Subject: Extremely unprofessional and unreliable We hired…read morePritchard Construction last July. We got impressed by the charming talking of Richard Pritchard, his competitive bid and his past experience with similar projects. It turned out that hiring them was a very bad decision. We had a truly terrible experience, which, later on, we found out to share with other customers (see reviews on Google, Yelp, Google, BuildZoom and even their Facebook page). We can describe Pritchard Construction as unprofessional and unreliable. Here is a brief account of our experience with Pritchard Construction. My wife and I decided to build a concrete pool in our backyard. After contacting various pools professionals, we chose to do the work by hiring different contractors for the different parts of the project: digging, concrete work, electrical, pluming etc. We hired Pritchard to do the excavation, build the cinder block pool walls and poor the concrete deck all around the pool to match the existing deck we already had. The work, according to Pritchard, should have taken about two-three weeks. They started the excavation on August 4th, 2020. The first week of work was very positive. We had an unexpected delay (during the excavation, we broke an irrigation line, which according to the Kennewick Irrigation District shouldn't have been there). Pritchard promptly fixed the line and after a two-day delay the excavation work started again. From there on everything went sideway. Pritchard and his crew started coming to work on our project only sporadically, saying that they had another project (a condo complex in Pasco) of which they couldn't control the scheduled (they were called on demand and the project was too big to say no). We tried to be very understanding and patient. August passed by and we started being concerned. We tried to reach them over the phone or email. We had not clue of when they would have continued the work. The few times we could talk with the office person (Pritchard's wife, Miranda), she either acted clueless or denied what she told previously: "I do not what to tell you, I just work in the office", "I do not what the schedule is", "I need to talk to the front man", "We will get back to you" (she rarely did). During a couple of these conversations, I clearly heard Richard Pritchard whispering what to say to me, but she denied his presence there. Anyway, they provided us with a long list of excuses on why they had to delay the work: the truck broke, somebody broke in their workshop and stole their equipment, and others excuses often contradicted by their own crew. The only real delay we could clearly see was due to the smoke hazard in mid September (one week out of five months). To cut the long story short, September passed by, October passed by, November passed by, December passed by. Many calls, many emails, the majority of them answered. Time to time, somebody showed up to do something for a couple of hours and then nothing for days or even weeks. We talked with a lawyer about this situation, but unfortunately the kind of contract we naively signed gives us very little or no protection. The wall of the pool was completed in October. The deck was poured in November. The final touch on an overall bad work was on December 21st, 2020 when they finally came to seal the concrete deck: the (colored) sealant was applied ununiformly with large uncovered patches. They also left the site to clean: pieces of scrap wood used for the forms, wood pallets of the cinder blocks used for the wall, some buckets and, very dangerous, nails, screws and sharp pieces of rebars all over. We have tried to reach them since December 22th, to come a fix the sealing and clean the site: no one has got back to us. We had to clean the site ourselves as it was extremely dangerous for our children. No need to reiterate our profound frustration: months of wait and struggle, a poorly executed work that we need to fix, and a backyard to clean. Avoid Pritchard Constructions at all costs!

Pritchard construction laid a sidewalk and a pad next to my driveway less than a year ago. The…read morecement is discoloured with white splotches and pitted. They keep telling they will come look at it. It has been two weeks no one has showed up. Now they are not responding to any of my calls. This is terrible customer service!!

If I could give them 0 stars I would. I'll attach photos of the owners "explanation" of our…read moredissatisfaction with his company. My response is below. --------------------------------- We signed it after you called us liars while standing in our kitchen to get you and your company out of our home. We paid every cent owed by contract. Your contract didn't include your employment of drug addicts who left their broke down vehicle in our driveway with drugs and needles, pipes, etc visible and accessible. It also didn't include said crew members throwing material off our roof onto my 4 month old car, but that happened, too. I never said I was going to leave bad reviews everywhere. But I did leave an honest review. It was pretty tame considering I spared the details. You can try and explain it away all you want. The fact is you stood in our driveway and agreed to split the difference of what your insurance company shorted us to fix my car that your workers damaged. It was absolutely zero fault of ours, we weren't even in the State of Washington when it occurred. You even went so far as to tell us you thought we were lying about the damage because your workers denied it. After they told me they, "Threw the old siding off the roof", where my car was parked. So if you want to call that an unrelated matter, that's on you. It is related. The car I owned for 4 months wouldn't need body work if your workers weren't careless. Us offering to split the difference seemed generous to me. We didn't cause the damage, but we were willing to step up and help because it wasn't intentional. You agreed, but then put your lack of integrity and customer service front and center by calling me "deceptive" and that you "didn't understand". What's deceptive is lying to your clients who put up with a lot of unprofessional and unsatisfactory exchanges but continued to give your business the benefit of the doubt. Our only mistake was hiring your company to do this job. And anyone else who hires your company is in for a hell of a ride. FYI to potential customers - When they go through the contract and refer to "their crew" and "their guys" that isn't what you're getting. They don't have permanently employed crew members who consistently turn out quality work. They brought in THREE separate crews, two of which we were told were "their best, top quality", who failed to adhere to CoK code and provided subpar results. We had to get the City involved to force the company to install the product to manufacturer and City specs. They'll tell you they've never done it that way before, which I completely believe, but that doesn't mean it's correct. They were short on material and had a crew member, and then the owner, ask us if we would accept the incorrect size siding on the backside of the house. Unacceptable. This could go on and on. 6 months worth of issues. The entire time we worked with you guys and tried to reach the finish line as happy clients. Things happen, I get it. But the amount of things and the frequency was out of control. I'd imagine you're going to delete this and block me. That's in line with your transparency and integrity. I look forward to receiving our copy of the contract.

From the owner: You don't have to search for hours online to find your ideal exterior contractor in the Washington…read morearea. Trust The Exterior Connection LLC to maintain your windows, siding and roof. We also handle light exterior remodeling work. Our contractors can take on projects of all sizes. When you contact us, we'll set up a time to discuss your needs with you in person. We'll also examine your home and give you professional feedback on your decision. Your home will turn heads once we've finished our work. Call 509-491-2987 now to make an appointment for window, vinyl siding or roofing services.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Couldn't be happier with the service we received from Aloha! Our garage door coil snapped (what a…read moreloud sound that makes!) and you then realize that there's a coil connected to the garage door (we always thought it was magic lol). Reached out to Aloha the following morning and they came out 24 hours later, with a smile! The service we received was efficient, friendly and affordable! Definitely recommend Aloha for garage door repair!

Aloha Garage Door Company is an outstanding business! Marcia, who scheduled my repair appointment,…read moreis very personable and knowledgeable. She was able to send someone to my home the next day. Al, who was the repair technician, was able to diagnose the problem (detached lift cable) and fix it in about 15 minutes. He also pointed out that parts are no longer available for the 16-year old garage door opener that I have. He just wanted me to keep that in mind if it breaks down in the future. So nice of him to let me know! I will use this company if I ever have a repair problem again. I heartily recommend this company to anyone who needs a garage door repair or installation!