A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

Had a 6850.00 bid for a TPO roof on my garage. Had 2 other bids Randall were inline with one…read moreanother. or so I thought. the other two firms included in their bid the sales tax. these crooks have a ultra light and small captioned note in the middle of all their descriptive BS that says Sales tax not included in bid. Shame on me for not reading the so called near invisible small print. So this is to inform anyone wanting to use this firm, yes the work was okay but this deceptive well hiding increase would have had me go with one of the other bidders. Shameful for a firm with the self professed excellence they try to convey. just a better construction crook then the others. will never use or refer this from to anyone. Bad business practices.

Excellent finished product with great service. We're wew to the area and Octavio was highly…read morerecommended after a windstorm ripped off a number of shingles. They came out and assessed the damage, had a crew available within days, and made short work of it before the next rain rolled in. Cleaned up after themselves and even did an assessment of the rest of the roof, replacing a few problem areas for no extra charge. Cannot recommend these guys enough, will be top of the list when it's time to replace the entire roof.

We had a red metal roof just put on our home. They do fantastic work and clean up each day. I…read morehighly recommend Eagle Roofing because they are honest, listen to what you are wanting to have done and very good workmanship.

Mike and his crew finished our siding today, and it looks wonderful! It was an intricate job due to…read moregables and angles, but the result is superb. We believe Mike to be honest and consumer-satisfaction oriented. You won't go wrong with Strickland Exteriors.

Mike and his crew did a fantastic job residing our 100 year old house. They also enclosed our…read moresoffits and put up new facia and trim. Mike was easy to get a hold of and he came right out to give us a free quote. His crew was efficient and amazing to watch. We highly recommend this company.

Pritchard construction laid a sidewalk and a pad next to my driveway less than a year ago. The…read morecement is discoloured with white splotches and pitted. They keep telling they will come look at it. It has been two weeks no one has showed up. Now they are not responding to any of my calls. This is terrible customer service!!

I found them by their ad on the radio. I liked that they would not charge for concrete removal with…read morepurchase of new. They said it would only take a week to complete my project. It took almost a month. They were not supposed to cut the joints but were supposed to use cold joints. They cut most of the joints, lots of chips and cracks. They only sent unskilled workers with no supervision. They painted a grey sealer on all of my concrete, I wanted clear. The sealer started coming off within 3 months. They will not return phone calls.

If I could give them 0 stars I would. I'll attach photos of the owners "explanation" of our…read moredissatisfaction with his company. My response is below. --------------------------------- We signed it after you called us liars while standing in our kitchen to get you and your company out of our home. We paid every cent owed by contract. Your contract didn't include your employment of drug addicts who left their broke down vehicle in our driveway with drugs and needles, pipes, etc visible and accessible. It also didn't include said crew members throwing material off our roof onto my 4 month old car, but that happened, too. I never said I was going to leave bad reviews everywhere. But I did leave an honest review. It was pretty tame considering I spared the details. You can try and explain it away all you want. The fact is you stood in our driveway and agreed to split the difference of what your insurance company shorted us to fix my car that your workers damaged. It was absolutely zero fault of ours, we weren't even in the State of Washington when it occurred. You even went so far as to tell us you thought we were lying about the damage because your workers denied it. After they told me they, "Threw the old siding off the roof", where my car was parked. So if you want to call that an unrelated matter, that's on you. It is related. The car I owned for 4 months wouldn't need body work if your workers weren't careless. Us offering to split the difference seemed generous to me. We didn't cause the damage, but we were willing to step up and help because it wasn't intentional. You agreed, but then put your lack of integrity and customer service front and center by calling me "deceptive" and that you "didn't understand". What's deceptive is lying to your clients who put up with a lot of unprofessional and unsatisfactory exchanges but continued to give your business the benefit of the doubt. Our only mistake was hiring your company to do this job. And anyone else who hires your company is in for a hell of a ride. FYI to potential customers - When they go through the contract and refer to "their crew" and "their guys" that isn't what you're getting. They don't have permanently employed crew members who consistently turn out quality work. They brought in THREE separate crews, two of which we were told were "their best, top quality", who failed to adhere to CoK code and provided subpar results. We had to get the City involved to force the company to install the product to manufacturer and City specs. They'll tell you they've never done it that way before, which I completely believe, but that doesn't mean it's correct. They were short on material and had a crew member, and then the owner, ask us if we would accept the incorrect size siding on the backside of the house. Unacceptable. This could go on and on. 6 months worth of issues. The entire time we worked with you guys and tried to reach the finish line as happy clients. Things happen, I get it. But the amount of things and the frequency was out of control. I'd imagine you're going to delete this and block me. That's in line with your transparency and integrity. I look forward to receiving our copy of the contract.

From the owner: You don't have to search for hours online to find your ideal exterior contractor in the Washington…read morearea. Trust The Exterior Connection LLC to maintain your windows, siding and roof. We also handle light exterior remodeling work. Our contractors can take on projects of all sizes. When you contact us, we'll set up a time to discuss your needs with you in person. We'll also examine your home and give you professional feedback on your decision. Your home will turn heads once we've finished our work. Call 509-491-2987 now to make an appointment for window, vinyl siding or roofing services.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.