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Northwest Roofing and Exteriors

5.0 (1 review)
Closed • 7:00 am - 5:00 pm

Services - Northwest Roofing and Exteriors

Roof inspection

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1 year ago

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Big Ds Construction

Big Ds Construction

(2 reviews)

These guys are the worst. They did an 8 month long project on our street and they were horribly…read moreunprofessional. They left trash everywhere regularly. They left their stakes in our yard even after the job was complete. Road signs were always fallen over and are still laying down the road, even though they've been done for months. They'd block our driveway with no notice and then we'd have to fight to get out. They'd close off the street with no notice causing our trash not to be picked up and our mail not to be delivered. I called their office multiple times about our trash not being picked up and their response was, "What do you want us to do about it?" I asked them repeatedly to notify us if our driveway would be blocked or if the street would be closed. They never once did. These guys are terrible.

I have repeatedly tried reaching out to outfit; was never contacted back! It was a afternoon I was…read morebehind there truck when debris flew off like pebble like rocks. I had photos of load not properly secured /lic plate #s/ & had a law firm out of Seattle send #2 Faxes demanding contact thus $600 to fix my Lexus windshield. The gal who does reception was not so much helpful; but I gave her benefit of doubt to genuinely look for correspondent/ have Owner contact myself. I CARE ABOUT WHO I EFFECT; I consider fact driver may not have been trained or forgot. PLEASE I WANT TO CONNECT/Communicate work something out. I just don't want a running crack to snap causing more harm. The damage was caused when a rock came off one of your vehicles. He is requesting you compensate him for the damages. Under RCW 46.29, the registered owner of a vehicle is ultimately responsible for compensating an injured party for damages caused by the negligence of the vehicle driver. If an insurance company refuses to pay for any reason, the at-fault driver maintains the responsibility to compensate the injured party. He has photographs to show you breached your duty owed to Mr. Bosley by breaching the rules of the road, causing Mr. Bosley damages. As your insurance company is failing to pay, the responsibility falls to you as the negligent party to compensate Mr. Bosley for his damages. At this time, Mr. Bosley requests you or your insurance company pay for his accident related expenses immediately. Failure to compensate Mr. Bosley for the losses you caused may result in Mr. Bosley filing a lawsuit against you. If forced to do so, he may seek reimbursement for attorney fees and costs. Further, he may request the Department of Licensing suspend your driver's license until the debt is paid. Please provide a written response to the above listed address including a full refund of $600.00 to fix the windshield. Direct your response to Mr. Bosley as we are not yet retained beyond the scope of this letter. We are consulting with Mr. Bosley on his legal rights and he is prepared to proceed accordingly.

Palmer Roofing

Palmer Roofing

(12 reviews)

What an excellent company. I called, left a voicemail, and they showed up the next day and gave an…read moreestimate which was $100 cheaper than another local company. I asked when they could fix my leaky roof, and they said when I am ready. They sent a crew over the next day. Very responsive, not overpriced, and they stand by their work. A little more back story: I originally called another company. They did not show up to do the repair. Called them again, and they still did not show up to the repair. I actually called a third time, and they never showed up. Meanwhile, for 6 weeks I have water coming through my ceiling! Do yourself a favor, and call Palmer Roofing.

A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

DaBella

DaBella

(24 reviews)

I loved that they came at the appointment time and were so polite and considerate. They explained…read moreeverything clearly and thoroughly. I am a widow on social security and they worked very hard help me get payments that I could afford. I am getting a much needed roof right now but if I can get siding in the future I will go straight to Dabella. Thanks so much to Brad and Bryson.

We had someone come out and give us an estimate on a bathroom remodel with plumbing repair and…read moremoving some to make our shower larger, we were going to do some of the work to keep costs down. They quoted us $20,000 but I talked them down quickly to $18,000 because we were doing much of the tear out and the tile, getting our own vanity and fixture, and I was paying cash. They hastily had me sign paperwork to get that price. I told her I didn't have my glasses on but she explained it was just everything we had discussed. We had 3 days to reject thank goodness. My husband started looking through the contract and actually it was hardly anything in there that we had discussed. They included that any verbal agreements were null and void. Basically they were going to fix our leaks and put in a new Costco looking light, not taping, texturing, etc. they were going to add the insert without the things we asked for and do nearly nothing otherwise. We called and canceled, went to the main office and talked to the General Manager. So he made an appointment with us to come look with the plumber. He sounded sincere. The General Manager called back with nearly double the first price we agreed upon. Although they were very nice people overall, we would have paid more than double and done most of the work. My husband went to college for project management and worked in tile and flooring for 25 year but had back surgery and needs another. We are both on Social Security. They did not have this so called help for seniors, etc. We have now contacted other contractors. We will be saving 4 times the amount for what we asked for in the first place that ended up not in the original contract we were given and the initial things we asked for will be done. This company is a typical bait and switch and relies on you to not read the contract because they are calling it change orders. I will never recommend a company who listens to what you say you want, promises you all the stuff and the we would have not gotten any of the things we asked for in the shower. The plumbing would not have been what we agreed upon and we would have to do more work than we are physically capable of. Get more than one estimate, get several. You can be the contractor of your own home and hire your own subs if you do your own research.

Cardenas All Around Construction & Remodel - Complete bathroom remodel

Cardenas All Around Construction & Remodel

(2 reviews)

We had an extensive remodel at our retirement home and Mike and his crew did a fantastic job. We…read moreentrusted him with all of it. Mike was always available to talk about our project and gave me the truth about what the repairs and upgrades would cost, as well as his professional opinion about color schemes. He was easy to work with, very knowledgeable, and courteous. We had several pieces of additional work, and Mike and crew integrated this additional work scope into the original work very well. I would highly recommend them for future work. Ken and Donna G. Prosser, WA

We highly recommend Cardenas All Around Construction & Remodel. We had been trying to find a…read morecontractor to fix our bathroom floor since last October 2020, when we noticed it was getting bouncy. We had four contractors come out to our home and check it out. We contacted two large companies, Zion in Pasco, and Clean Image Restoration, in Kennewick. Both said that the 5/8 press board that the previous contractor, [2015- 1st Choice Restoration] used was not meant for counter tops and NOT sub-flooring! Both of these businesses said they would send us a written estimate for our insurance company. They never have. Zion sent someone out twice, but never did send us an estimate. We dealt with a man there named Urbie. Our last text was terse on my end and he finally answered, saying he'd been sick. Apparently he couldn't ask anyone else to take over for him. I asked if he was so sick he couldn't speak or send a text? He didn't respond. I called our insurance agent to see if they knew of anyone else? He said they had used Clean Image Restoration, Kennewick, WA before, so we called them [contact was Doug]. Same results as with Zion. On December 14, after nocturnal trip to the bathroom, I fell through the floor. Bright and early the next day, we contacted Doug at Clean Image with this info and still no responses to this day. Finally, we were led to a man named Michael Cardenas. He came out right away [Feb.12, 2021] and looked the job over. He phoned the next day and told us how much his estimate was. He said he had a couple of jobs to finish, but would start our job on February 22nd. He estimated it would take a week to finish. He e-mailed a contract promptly, we looked it over and accepted it. Mike was here at 8am, on the 22nd and everyday thereafter, except for one, when he needed to pick up some supplies.. When we called, or texted him, he responded in a very timely manner. It really sent a message to us that, even though our job was small by comparison to other things he has done, our project was just as important to him. I'm elated to say that they finished our job on February 26th and our floor looks great! He and his assistant even put back our washer and dryer, though we hadn't contracted with him to do that. After the nightmare we've had with contractors' [going back to the 2015 nightmare that was 1st Choice Restoration in Kennewick] we were hunkering down for another round of headaches. But boy, were we ever pleasantly surprised! As I said before, we highly recommend Cardenas All Around Construction & Remodel them for their excellent communication skills, dependability, and first-rate repair and remodel skillset.

Northwest Roofing and Exteriors - roofing - Updated October 2026

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