Responded promptly for a detailed quote. Started job on…read moretime and showed up every day till the job was done. It took 3 days, came in exactly via quote. Did a great clean up and walk thru when completed. Rueben has lots of other construction contacts that have given great customer service on a variety of other jobs. Everyone has been honest hard working and quality work. It's been refreshing to find such good help. M Worman

Exceeded our expectations. Nice job fixing our leaky roof. Rained the night they completed the work…read moreand no more leaks!

Excellent finished product with great service. We're wew to the area and Octavio was highly…read morerecommended after a windstorm ripped off a number of shingles. They came out and assessed the damage, had a crew available within days, and made short work of it before the next rain rolled in. Cleaned up after themselves and even did an assessment of the rest of the roof, replacing a few problem areas for no extra charge. Cannot recommend these guys enough, will be top of the list when it's time to replace the entire roof.

We had a red metal roof just put on our home. They do fantastic work and clean up each day. I…read morehighly recommend Eagle Roofing because they are honest, listen to what you are wanting to have done and very good workmanship.

I have been calling and calling to get someone to respond to my small but important gutter need…read more Rain away gutters are the only ones who called me back! It's been months trying to track down a service and I am very grateful to Amea for calling me back and even offering to try to fix my problem for free. I am giving 2 thumbs up for customer service

I recently had Esmir and his crew do a few projects for me. They finished a small sport court in my…read morebasement and they did an excellent job! Always on time. Fantastic communication during the whole project. Second job they took on a full home exterior painting and added gutters to a newly constructed home, and were able to do it on short notice. I'd highly recommend they for your next project. Multi talented company!

Royal Roofing is a Great locally owned bussiness. Everyone is very professional. The crew cleaned…read moremy yard everyday, and everyone worked very hard. I have never seen such good teamwork among workers. Everything was explained to me before, during and after the installation. I had no worries about anything with the work that was being done. So glad I had Royal Roofing put this roof on my home. Thanks again to everyone at Royal Roofing James King.

I have sadly had to rely on these guys for three years straight. To no fault of their own, one…read moresection of my roof keeps getting wind damage. These guys take great care in dealing with my needs, and know just what to do. They even give advice and a little how-to information on fixing some problems yourself, if you're feeling up to it. I wish I had never gotten the shingles I did get with my house, but I am glad I have found these guys to fix that error. They are quick to respond, and are willing to work with you and your schedule. I highly recommend them.

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

What an excellent company. I called, left a voicemail, and they showed up the next day and gave an…read moreestimate which was $100 cheaper than another local company. I asked when they could fix my leaky roof, and they said when I am ready. They sent a crew over the next day. Very responsive, not overpriced, and they stand by their work. A little more back story: I originally called another company. They did not show up to do the repair. Called them again, and they still did not show up to the repair. I actually called a third time, and they never showed up. Meanwhile, for 6 weeks I have water coming through my ceiling! Do yourself a favor, and call Palmer Roofing.

A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

Everybody I spoke to was very polite, friendly and seemingly professional. However, I was…read morescheduled to have someone come out to do a simple gutter installation and they never showed up. I guess that happens, but it really shouldn't have. Plus, they never even called saying they couldn't make it. I made appointments 2 other times and the same thing happened - no notification. Never showed up. Ugh. Very disappointed. I felt like my job wasn't important enough, and I've finally found someone who is going to do the work. I did get my deposit back, thankfully. They won't be getting my recommendation, unfortunately.

We recently set out on a journey like no other as we decided to bite the preverbal bullet and get…read moreour old cedar-shake roof replaced this year before material prices rocket toward the stratosphere even further.  After researching top subcontractors, and reading the horror stories of folks getting scammed by ethically challenged folks, we ended up getting bids from numerous subcontractors and after much sticker-shock therapy we began our earnest best-value review of each proposal.  One of the things that set Columbia Roofing (CR) apart, for us at least, was the fact that Daniel took the time to describe the process that would be used, including the materials to be used and how they all worked together to protect the house.  After some back and forth on the contract language, we opted to go forward with CR and we are very glad we did.  Day one of the shake tear-down I was chatting with the help and met two brothers who are part of the CR crew.  In short order I picked up on the fact that they were amazing guys with an outstanding work ethic, and no fear.  When I asked them about the time involved in getting the job completed, they let me know that it would take some time as "it's a big roof and extremely steep."  Tear-down took only a few days and they had the new synthetic underlayment and ice barrier up there almost immediately to ensure protection against a random rainstorm.  The crew then got significantly smaller as it was either 2 or 3 guys working weekdays and Saturdays to get the job complete.  They stood on small areas of roof that made me sick just to watch them, but they were properly secured to the roof and the brothers told me that they had been doing this for almost 2-decades.  Additionally, we did ask them to help some out-of-scope manual labor (move a hot tub about 20') and they were more than willing to assist, which again simply points to the nature of these guys and the firm they work for.  For our project, Columbia Roofing was absolutely top-shelf and as such they have my endorsement and recommendation.  They did an awesome job for us!

Very well executed with excellent results. My two-story home's roof was replaced in a day and a…read morehalf, and the yard was cleaned of all debris. The customer service is outstanding, with all our questions answered quickly and professionally. Their prices are very competitive and offer a great value, utilizing high-quality roofing materials.