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Quality Roofing

3.3 (4 reviews)
Open 7:00 am - 7:00 pm

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7 years ago

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3 years ago

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6 years ago

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9 years ago

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Alpine Roofing Tri-Cities - Happy Alpine Customers

Alpine Roofing Tri-Cities

(6 reviews)

I haven't had a good time with alpine roofing so far. No call/no show to their appointment made…read moreover 24 hours in advance. When I called to ask what the timeline might be they said somebody would call me back. Next day nobody called me back, so I called them and was once again was told somebody would call me back. I am currently still waiting for that phone call so I may update this review depending on how it goes. For a company that boasts all of their 5 star reviews on their website it sure hasn't seemed like a 5 star experience for me so far. Update: this is intended for alpine roofing and I have the right page. After talking with Christine and Ben (who was a little accusatory) it sounds like their call center made am error and never scheduled anything despite saying they would. I am supposed to have somebody come out at 5pm today (still haven't gotten an email confirmation yet) and will update further . Final update 3/19/2026 my appointment was confirmed with Oscar, one of the techs. Got a call from the operations manager who said that due to my frustrations at the company it would be best for them to cancel and not perform the work. Hopefully they get their AI scheduling system figured out to avoid wasted time in the future. I'll keep monitoring this review to ensure it stays up for others to see.

We had a very positive experience working with Alpine Roofing. They did great work replacing our…read moreroof and fixing some siding. They are very professional and their communication outstanding. First-class business which is no wonder why they have such great reviews. All the people we dealt with were friendly and professional. We are very pleased with the results and recommend highly. We felt the price was fair as well.

Palmer Roofing - Palmer Roofing Interior

Palmer Roofing

(13 reviews)

What an excellent company. I called, left a voicemail, and they showed up the next day and gave an…read moreestimate which was $100 cheaper than another local company. I asked when they could fix my leaky roof, and they said when I am ready. They sent a crew over the next day. Very responsive, not overpriced, and they stand by their work. A little more back story: I originally called another company. They did not show up to do the repair. Called them again, and they still did not show up to the repair. I actually called a third time, and they never showed up. Meanwhile, for 6 weeks I have water coming through my ceiling! Do yourself a favor, and call Palmer Roofing.

A few years ago, I had Palmers do a 50-year roof on my home. Great material, good bid, but some…read moreinstallation issues - the jibber-jabber crew paid more attention to the mariachi noise coming out of their boom box than the quality of their work. The ridge vent, which was not needed, was cut free-hand rather than striking a line to follow, consequently the opening was cut too wide in places, which meant the staples on some of the capping pieces didn't have anything but air to go into and so some didn't form to the roofline. On the bright side, when I called Palmers about this, it was immediately addressed with adhesive between the caps, but this shouldn't have been necessary, and the staples are still in nothing but air. Also, the crew removed some facia pieces and didn't replace them - I did. So, from my experience, I would say that Palmers is a good contractor but should train their crews better - just because something is out of sight doesn't mean it's not important to do a good and correct job.

Quality Roofing - roofing - Updated May 2026

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