Unfortunately I had a break in at my Phone Shop two weeks ago. I called quite a few places. All…read morewere so busy as this break in stuff is becoming the regular here in Tri. I explained I'm a business and I have to have a door. Superior glass showed up within the hour and boarded up my door. Secured it. Called me later with a quote. They had the best price so I went ahead and had them order. They showed up yesterday and their guys whom were very nice got the door on in minutes. In and out! I highly recommend and will be using superior glass for any other instances that may come up!

From the owner: Providing Residential, Commercial and Industrial productsread more

Terrible experience. Never coming back!!! It took 2 weeks…read morefor guys to cut simple piece of glass. Turned out they did wrong measurements. Then it took them 3 weeks to recut right size. I had to pay 60$ for tint of first glass ( I did not know it was wrong size). They refused to reimburse me that I need to pay again for new one right size glass.

I cannot review the quality of the work because we didn't end up hiring them. Why? Read below…read more I called because their website says their showroom is by appointment only. Because no one answered the phone, I left a message and after about an hour received a call back. The woman who called said she was there 8-4:30 Monday through Thursday. I said cool, see you this afternoon. Fast forward to afternoon. My wife and son came with me to look at glass shower doors which I indicated on the phone. When we walked in, the woman inside said "How can I help you?". I said we were looking for shower doors. The women then pointed to the three units on display and said "well there they are" and half pointed, half waved her hand toward them. So, we looked at them and while looking, this woman basically just stared at us with terrible look on her face. No smile, no questions, no nothing. Most unfriendly customer service I've had in a long time in a world where customer service has gone down the toilet. The Glass Nook is no exception to this. As we finished our 3 minutes of looking at their selection of shower glass, the women asked us "is there anything else you need?" To which we replied no, not really. My wife asked me if I liked anything and I said I did because the glass looked nice but I also said I did not want to do business with this place. I said this so it was clear to the woman working there that I was unimpressed with her attitude, the look on her face, and the overall experience. Go figure. Another crap customer service experience from another long established Tri Cities local business. My advice to this business? How about don't be an absolute grouch when a customer comes in to spend some money. This women made it look like we interrupted her TV dinner in the back or her doom scrolling session on her phone. Whatever it was, I hope it was worth the $2000 we may have dropped at the business. I will never again step foot in this business.

Mike is awesome to work with. Quick to respond and was on time for inspection and quote. This man…read moreknows his products and what his crews can do with them.  I had some issues that had been done to the addition to the home that concerned me. Mike didn't have to think about it. Told me what they could do and it would be no problem. Even did soffits and fascia. All in colored metal. No painting again and " LOOKS AWESOME! "  I have a new house. Price was very fair!  BLEW the competition OUT OF THE WATER :} If your looking for siding, you cant go wrong with Strickland Exteriors. Thanks again to Mike and his Professional Crew. { Great clean up }

Mike and his crew finished our siding today, and it looks wonderful! It was an intricate job due to…read moregables and angles, but the result is superb. We believe Mike to be honest and consumer-satisfaction oriented. You won't go wrong with Strickland Exteriors.

Great communication- very accommodating, friendly and quality work! Would definitely recommend.read more

They were on time, efficient, and fairly priced. The sliders are great. They left the area clean…read moreand the windows are spotless!. I highly recommend them.

We are so happy we heard the radio add for PNW Windows and More! Casey and his crew (Nici and…read moreJohnny) did such a great job installing our windows. We had 12 windows replaced in our 1914 craftsman home. I wanted a window that would match the original wooodwork in the house. The bronze color Andersen windows look amazing. The whole process was a great experience at a good price, and we are already noticing a difference in the sound and heat in our house. We highly recommend PNW, and have already recommended PNW to several friends and neighbors.

I bought exterior French doors with the plan that we could install it ourselves. One year later, we…read moredecided to have it professionally installed. After a huge run around from the big box store, from which I bought it, I called PNW Windows. Excellent service and extremely knowledgeable-- I will absolutely hire them the next time I need a door or windows installed. I HIGHLY recommend them!

Vince C. And Miguel S. Did my installation here in Walla Walla WA. They were efficient, clean and…read moreprofessional. They walked through the features of my new windows and insured all my questions were answered. Well done! Worth the price. And the windows are really beautiful and high quality.

From the initial sales call through the installation process, the team was professional and…read morepleasant. The installation crew, Preston, Jesse and Alex called when on the way and showed up on time. They immediately set up the work area, both inside and out, then immediately went to work removing the old picture window and installing the new. They were well coordinated and professional and completed the installation in approximately 4 hours. Great job!!!

Called Silverbow for a quote on a roof replacement, they scheduled Rick to come give an estimate,…read morehe never called or showed up for the appointment. I hired one of the bidders that gave me a quote.

Silverbow replaced our roof some 11 years ago. They did an excellent job, including yard cleanup…read more After ~11 years of Tri-Cities (Pasco) winds, the roof is still in excellent shape--no lifted or missing shingles. I would recommend this company in a heartbeat. I might add that their cost was quite competitive.

The crew from Tri City Glass installed my last replacement window this week. They were…read moreprofessional, courteous, and took care of a difficult window for me. They did much more than I anticipated and I happily did not need to do much on the finish. They also fixed a stubborn dining room slider that was in poor shape for years. Their office is also a very professional and courteous piece of the company. In all, I would recommend this company to anyone needing some good, old fashioned work done for them. Thanks again to everybody at TC Glass!​​

Re Jeldwin glass patio door, two very knowledgeable and professional young men arrived promptly,…read morereplaced the rollers and even educated us on the construction of the door. We couldn't have been more pleased.

We had a great experience with Pannonia Glass in replacing a broken kitchen window. Attila was easy…read moreto get ahold of, provided a quick and fair quote, and scheduled install in a timely manner. He was incredibly professional during the install visit, cleaned up everything, and was overall easy to work with - he will be recommended to any friends/family who have glass needs!

These guys are great! We had them replace a sliding glass door for my Mother-in-law. They showed up…read moreon time and did a great job and cleaned up everything before they left. I would highly recommend them and I would certainly use them again.

I loved that they came at the appointment time and were so polite and considerate. They explained…read moreeverything clearly and thoroughly. I am a widow on social security and they worked very hard help me get payments that I could afford. I am getting a much needed roof right now but if I can get siding in the future I will go straight to Dabella. Thanks so much to Brad and Bryson.

We had someone come out and give us an estimate on a bathroom remodel with plumbing repair and…read moremoving some to make our shower larger, we were going to do some of the work to keep costs down. They quoted us $20,000 but I talked them down quickly to $18,000 because we were doing much of the tear out and the tile, getting our own vanity and fixture, and I was paying cash. They hastily had me sign paperwork to get that price. I told her I didn't have my glasses on but she explained it was just everything we had discussed. We had 3 days to reject thank goodness. My husband started looking through the contract and actually it was hardly anything in there that we had discussed. They included that any verbal agreements were null and void. Basically they were going to fix our leaks and put in a new Costco looking light, not taping, texturing, etc. they were going to add the insert without the things we asked for and do nearly nothing otherwise. We called and canceled, went to the main office and talked to the General Manager. So he made an appointment with us to come look with the plumber. He sounded sincere. The General Manager called back with nearly double the first price we agreed upon. Although they were very nice people overall, we would have paid more than double and done most of the work. My husband went to college for project management and worked in tile and flooring for 25 year but had back surgery and needs another. We are both on Social Security. They did not have this so called help for seniors, etc. We have now contacted other contractors. We will be saving 4 times the amount for what we asked for in the first place that ended up not in the original contract we were given and the initial things we asked for will be done. This company is a typical bait and switch and relies on you to not read the contract because they are calling it change orders. I will never recommend a company who listens to what you say you want, promises you all the stuff and the we would have not gotten any of the things we asked for in the shower. The plumbing would not have been what we agreed upon and we would have to do more work than we are physically capable of. Get more than one estimate, get several. You can be the contractor of your own home and hire your own subs if you do your own research.