The crew from Tri City Glass installed my last replacement window this week. They were…read moreprofessional, courteous, and took care of a difficult window for me. They did much more than I anticipated and I happily did not need to do much on the finish. They also fixed a stubborn dining room slider that was in poor shape for years. Their office is also a very professional and courteous piece of the company. In all, I would recommend this company to anyone needing some good, old fashioned work done for them. Thanks again to everybody at TC Glass!​​

Re Jeldwin glass patio door, two very knowledgeable and professional young men arrived promptly,…read morereplaced the rollers and even educated us on the construction of the door. We couldn't have been more pleased.

We had a great experience with Pannonia Glass in replacing a broken kitchen window. Attila was easy…read moreto get ahold of, provided a quick and fair quote, and scheduled install in a timely manner. He was incredibly professional during the install visit, cleaned up everything, and was overall easy to work with - he will be recommended to any friends/family who have glass needs!

These guys are great! We had them replace a sliding glass door for my Mother-in-law. They showed up…read moreon time and did a great job and cleaned up everything before they left. I would highly recommend them and I would certainly use them again.

We had all our window screens replaced. With Perfection, you get what you pay for. Very happy…read morewith the final product! I didn't know that screen material comes in different shades. We chose grey instead of black. I like it!

Perfection glass has served us for the last 24 years we have been in the tricites top notch servicesread more

Terrible experience. Never coming back!!! It took 2 weeks…read morefor guys to cut simple piece of glass. Turned out they did wrong measurements. Then it took them 3 weeks to recut right size. I had to pay 60$ for tint of first glass ( I did not know it was wrong size). They refused to reimburse me that I need to pay again for new one right size glass.

I cannot review the quality of the work because we didn't end up hiring them. Why? Read below…read more I called because their website says their showroom is by appointment only. Because no one answered the phone, I left a message and after about an hour received a call back. The woman who called said she was there 8-4:30 Monday through Thursday. I said cool, see you this afternoon. Fast forward to afternoon. My wife and son came with me to look at glass shower doors which I indicated on the phone. When we walked in, the woman inside said "How can I help you?". I said we were looking for shower doors. The women then pointed to the three units on display and said "well there they are" and half pointed, half waved her hand toward them. So, we looked at them and while looking, this woman basically just stared at us with terrible look on her face. No smile, no questions, no nothing. Most unfriendly customer service I've had in a long time in a world where customer service has gone down the toilet. The Glass Nook is no exception to this. As we finished our 3 minutes of looking at their selection of shower glass, the women asked us "is there anything else you need?" To which we replied no, not really. My wife asked me if I liked anything and I said I did because the glass looked nice but I also said I did not want to do business with this place. I said this so it was clear to the woman working there that I was unimpressed with her attitude, the look on her face, and the overall experience. Go figure. Another crap customer service experience from another long established Tri Cities local business. My advice to this business? How about don't be an absolute grouch when a customer comes in to spend some money. This women made it look like we interrupted her TV dinner in the back or her doom scrolling session on her phone. Whatever it was, I hope it was worth the $2000 we may have dropped at the business. I will never again step foot in this business.

Shoutout to Safelite Auto Glass on West Clearwater Ave for replacing the windshield on my 2014…read moreToyota Tundra truck this morning. My truck's new glasses are PERFECT and she looks so good!!! And my technician Abderrahmane (hey, don't come at me, that's how it was spelled in the company texts!!!) even repaired my head liner which was falling down!!!! I would highly recommend them!!! But a few tips before you go: 1. MAKE AN APPOINTMENT IN ADVANCE. They are very busy and the place runs like a Swiss clock. 2. BE ON TIME FOR YOUR APPOINTMENT!!! Again, they run a tight ship. They would like you to show up within 15 minutes of your appointment time. If you don't, you might not be seen. 3. If you want to wait, you can. The place has plenty of seating AND customer wifi available. I put in an earbud and watched a movie during my wait. They also have coffee, water, and cokes available to customers. They were prompt, professional, and courteous to everyone who came through the doors. I'll definitely make sure to use them in the future if necessary.

Angel with Safelite Mobile in Kennewick was fantastic! Thank…read moreyou for the great service and for squeezing me in after I had an accident in the Tri-Cities while visiting from Spokane. I really appreciated the quick help and professionalism!

"Ummm, did you forget to install my windshield??" I thought this when they brought out my car…read more Seriously, I think they installed a 1080P HDTV on my car. The world was soooooo much clearer! It was like I was watching Avatar in 3D as I was driving. I kept trying to grab at streetlights, rain drops falling, and cars cutting me off. I mean, after having three large and major cracks on my windshield for the last couple of years, I just wasn't used to having unimpeded viewing from the driver's seat. Seriously when you go from a wacked cracked windscreen, to a new one---the world opens to you. If you are living with a cracked windshield, I tell ya----just take it back in to get replaced. You won't regret it. One of the main reasons this was a great investment: Novus. Now I had heard about the business while listening to NPR (they are one of their contributors, so they get some airtime on there)---kudos to a business which contributes to public radio! The service was also top notch, and everyone was super friendly here. When I first came in, it was somewhat after our big snow of the season (I didn't want my windshield to explode and snowmen to start appearing on my dash). I called in for an appointment and they said they would be able to have me in the next day (they can get their glass in overnight). Their office was nice (I liked the TV behind the counter which had a fireplace playing---it made me a little warm). My windshield was installed in about 3-4 hours. When they presented it to me, I thought it was perfect. But they did say there was a scratch on the glass. They tried buffing it out, but they weren't able to remove it. So, without me saying anything, they said they would replace it. (honestly, the scratch was pretty minimal, but I think it's a sign of their integrity to bring it up) Two weeks later I had the windshield replaced, and I was ready to go. If you need a new windshield, this is the only place to go!

Beware do not take your vehicle there they fixed a rock chip on my brand new truck dented my hood I…read morenoticed it when I got home brought it back to show it to them and they basically told me to go pound sand they're not going to cover it because I couldn't prove that they did it. Called my insurance company and let them know how the people they send their way for business get treated.

Do not use this company for custom glass! I had a custom glass shower door/panel installed for my…read morewalk in shower. Since this is custom they sent out their own person to measure the glass. Normally when a professional measures for the glass they would account for all slopes. I have a tile bench that required a notch cut. the bench is sloped so water will run properly. The first panel was cut wrong and the company had to reorder. They blamed the manufacturer. The second panel was cut to almost the exact measurement for the lip which didn't account for the rail thickness/slope. So this panel was not going to fit unless the backing for the Channel rail was removed on the under side lip of the bench. I was okay with this being done as no one will know this was done except for myself and the installer. I also was going on the third scheduled install with them and was ready to have the glass done. They then proceeded to install my shower door. I asked them not to crack my tile. The lead installer was doing a good job but when the helper went to screw in the bottom side hinge he proceeded to force the screw in. Stripping the screw and cracking the tile behind the hinge. Picture is attached for reference. At this point I want nothing to do with this company and will be taking all my future business to Jim's Glass in Walla Walla, WA. I did send them an email a week ago to respond to my concerns and problems but they went unanswered. Maybe this was an off hand experience but did learn through asking around that when this was Yale glass it was a much better company and has lost its quality since then.

Reasonable pricing, Professional employees, always on time and they keep a clean work site. Most of…read moreall, their work is outstanding. We are very pleased.

Couldn't be happier with the service we received from Aloha! Our garage door coil snapped (what a…read moreloud sound that makes!) and you then realize that there's a coil connected to the garage door (we always thought it was magic lol). Reached out to Aloha the following morning and they came out 24 hours later, with a smile! The service we received was efficient, friendly and affordable! Definitely recommend Aloha for garage door repair!

Aloha Garage Door Company is an outstanding business! Marcia, who scheduled my repair appointment,…read moreis very personable and knowledgeable. She was able to send someone to my home the next day. Al, who was the repair technician, was able to diagnose the problem (detached lift cable) and fix it in about 15 minutes. He also pointed out that parts are no longer available for the 16-year old garage door opener that I have. He just wanted me to keep that in mind if it breaks down in the future. So nice of him to let me know! I will use this company if I ever have a repair problem again. I heartily recommend this company to anyone who needs a garage door repair or installation!