Mirna at the front desk is awesome!!! I have been coming here for years and everyone is helpful,…read morefriendly, and quick to meet your needs.

Do not use this business ! Nice guy but poor service and a bad stereo. I have had a problem with…read morethe system since it was installed but Johnathon would not allow any exchanges or refunds of any kind. The speaker in the trunk scrapes on my trunk arm but they said they could not fix it. I went to a different shop and they have the right stereo and said the trunk problem is a simple fix. Sorry for the long review but I could keep going. I hope you do not spend money at this business. Completely disappointed

Kenny & Melissa were both friendly and helpful! Great deal, Great service & Great Product!!! The…read moretint looks amazing and is already cooling my truck off inside. I highly recommend ADS Tint! We will be back in the future with our second vehicle:)

Have you met the greek god of window tinting? I have and let me tell you, Cedro (greek god of…read morewindow tinting) and his crew are amazing. I used them many years ago in 2020 to do a full Tint job on my car and recently I had to get my windshield replaced and went back to them for a tint job. They not only accommodated to my schedule but also squeezed me in on a busy day to get the job done due to my work schedule. Isaiah worked on my windshield tint and did a fantastic job. Lots of places can do window tints, but if you are looking for a business that treats you like family, is honest and upfront with their pricing and will go the extra mile to make you happy, do go check this place out. I guarantee you will not be disappointed. Thank you Cedro and crew!

Great place to find used parts for cheap when money is tight. I like that you can add your vehicle…read moremake and model on their website and be notified when new parts arrive.

Great people great concept clean and well run . After much thought i decided to buy a set of used…read moretires . I had them mounted and dealer said small hole in sidewall I called them and they sure no problem just bring them all back ! What i have 1 bad tire I had them all mounted and balanced and live an hour away. They said sorry this cost me the price of the tire plus mounting etc and a good used tire. Buyer beware don't buy tires here ever they don't care

Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

When they say you get what you pay for. Well that's Simmonson Auto. I had wiring issues with my 06…read moreJetta and they fixed fast. Their communication is on point I appreciate them updating me as they were doing the work. They didn't beat around the bush, didn't try to upsell me on unnecessary products or work. Honest work from honest people. I will definitely go there again for any issues. Thank you Sam for making it easy and being attentive to me as a customer.

Well here I am again heaping my praise on Frank and Sons Auto Body in West Richland. I took my…read moreShelby Mustang in to get it detailed and waxed after having work done last year in the way of having the hood and front bumper repainted, along with the racing stripes replaced. They once again did an outstanding job with good attention to detail. The entire staff there is the epitome of what anyone could expect. Always courteous, professional, knowledgeable and always willing to please their customers in every way possible. I highly recommend taking your cars and trucks there for all your needs, and I do recommend them all the time and every chance I get.

Couldn't be better. Car looks like new. Great work, and…read moredone when promised. I see why they have so many 5 star reviews. I would reccomend to anyone.

Was able to get my SUV into pretty quickly to get the Windshield replaced. They were friendly and…read morehad great communication on how long the job would take and when to pick it up. I recommend Patriot Glass.

We have done business mess with Patriot Auto Glass on three occasions. They have replaced…read morewindshields on three different vehicles of ours. Excellent! Very professional, quick and great work. Very quick and priced fairly. We highly recommend.

As a repeat customer, I can honestly say Quality Tint has earned my trust. Back in January, Edgar…read moreand his team tinted the windows on my truck, and the results were absolutely flawless. When it came time to have my mom's new Jeep Grand Cherokee Summit done, there wasn't a second thought about where to take it. They perfectly matched the factory tint on the front windows, installed windshield tint, and applied PPF with incredible attention to detail. The finished product looks amazing, and the quality of their workmanship is second to none. What really sets Quality Tint apart is their professionalism, craftsmanship, and customer service. Edgar and his team clearly take pride in their work, treat every vehicle like it's their own, and make sure everything is done right the first time. If you're looking for window tint or paint protection film, save yourself the time and go to Quality Tint. They've earned a customer for life, and I wouldn't trust my vehicles with anyone else. Thank you again, Edgar and the entire team, for another outstanding experience!

After speaking with Edgar, I was able to get my truck in the next day and they did a fantastic job…read morematching the front windows to the back windows with some quality product. Will be recommending Quality Tint to anyone I know looking for window tinting.

Hello everyone, I'm a full time traveler in my 2019 Mercedes-Benz Sprinter. When I need maintenance…read moreit's usually a case of pick the closest dealership and most of the time it works out. Recently, disaster. Recalls had service departments flooded, and therefore months out for just a service. I just hit the phone book working my way outwards from my location. When I called Mercedes-Benz of Tri-Cities, I got a completely different response. "Yes, we can get you in for service!" They essentially have a specific workforce set aside for regularly scheduled maintenance, which allowed me to get into this small scale dealership with only one lift that can handle my rig the next day. On top of that Tyler Richter did everything he could to help me out. He even worked very hard for me to get a warranty issue fixed at their location. In my opinion Mercedes failed to fulfill their coverage promises on a mileage technicality when the failure happened well before the allotted mileage and was documented at another location. Instead of leaving me with a broken item or paying out of pocket, MB of Tri-Cities took care of me. Learn my lesson and get warranty issues fixed before the warranty runs out, they can't do that for everyone! It wasn't a particularly expensive fix for a Mercedes, but in my opinion what's a small loss in the name of potential lifetime brand loyalty? Put simply, MB of Tri-Cities was there for me when I needed them. They treated me like a local who would come back over and over again, and they saved me $ when it wasn't anywhere near their responsibility. Highly recommend this service department and in particular Tyler Richter. Thanks again! Zach and Winter.

Only reason for leaving a 2-star review is so that it would stand out against the other 1-star…read morereviews when people are viewing Google reviews, or else it would be a 1-star review. Not impressed and feel like Mercedes-Benz dealership has been a scam. I came in originally because I knew one of my air struts was going out or had a leak on the left side, which I expected was the front left. After doing a water spray test on all 4 sides, they said 1 out of the 4 had a leak (back right), which was the OEM model, and the other ones were aftermarket, which were doing "good," says the service department. $1,400 also discovered a leak from my power steering reservoir, another $2-300 part online (I could see where the problem was wasn't an issue, decided I could do that myself). I approved the one air strut fix also. While fixing that, they discovered another problem which was over $5,000 fix (power steering rack and pinion $6-800 part OEM, by the way, not counting labor). When I came to pick up my vehicle after the diagnostic, I noticed scratch marks on my vehicle and parts of my protective trim missing from my windows, guessing power washed too close or hand washed too hard, and when I discussed this, they told me someone would be in touch. I never received a phone call. I waited originally to see if I could put that part in myself but didn't have the time working 6 days a week, decided to let them go ahead with proceeding. After 4 days, I didn't hear anything back about the part coming in, so I gave a phone call in, and it seems like they haven't even ordered the part after 4-5 days, so I drop my vehicle off to get the repair and also ask about the damage on my vehicle and proceed to tell me that sometimes those things can happen with the protective trim parts but with no resolution to what they could do to make anything right. Now I got my vehicle back. A day later, I noticed my car running a little off but didn't think much of it because it's just been fixed, right ? Haven't been driving it around town much, just here and there to work, and then I notice it's getting worse and get out my car to find my car still leaning hard on the left side. I bring it back in less than a week being out of the service shop and find that the front left air strut is leaking, which is what I originally thought it would be, so they send me out another quote of over $ 5,500 to fix the remaining three so the issue doesn't happen again. Overall, I have not been getting what I thought would be top-line service taking it into the Mercedes dealership compared to other shops around town. I don't recommend anyone taking their vehicle into this dealership based on my experience now. After further review, I didn't have to replace my whole back right strut; it's a separate component and only needed to replace the bag. The only time you have to replace the bag and strut is when it's in the front of the vehicle. Real scam artists that are used to taking people's money. Don't ever take your vehicle into the Mercedes dealership in Tri-Cities, Washington, and still, after a month, no resolution to the damages that were done to my car. As a customer, it seems to me like they don't really care.