Matt was AWESOME! I got the same quality windows from some of the larger companies at much cheaper…read moreprices. Matt was quick to call me, come over, measure, and was able to install windows much faster than quoted. I had referred Matt to multiple friends due to his professionalism, and work ethic. Having just had all of my windows and doors replaced in 2019 I do not think that I will be needing his services in the near future, but when I do hear of a friend or colleague asking about windows or doors, I will happily forward Matt's info to him. Matt should be your first and only call when you are looking for new windows and doors.

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

I had called numerous places and didn't receive much help. I was started to think that no one could…read morehelp me with my issue. Val took the time to understand my issue and asked for pictures to identity the type of doors I had. He was happy to help, provided great customer service and confirmed appt and showed up as planned. He was very efficient. My door locks are now working again!! A big concern when the lock stops locking/latching. I now have the company I will "go to!" And highly recommend Val Doors! Great and reliable service and very customer focused.

Unfortunately Val can't service the type of commercial doors we needed repaired for our warehouse…read more However they were still responsive & even offered up a recommendation whom could. What a breath of fresh air. Most companies I've been dealing with are non responsive or no shows. This warehouse move has been harrowing to say the least. So thanks for your help.

Overall good experience. We decided to take a pause on redoing the windows and sliding doors for…read morenow but we will definitely loop back around when it's time.

they are great when they first give you the quotes and want the work,but try to get them back…read moreout.jim wont even return the calls.dont know what happened to them. 0 stars for communication.

Paul responded to my text almost immediately, and was able to come out and tweak our glass shower…read moredoor that same day. The fixed panel had come a little loose after several years, and he repaired it immediately. A true professional and a good guy to boot.

Paul is fast, efficient and easy to work with. Our latest project was a fixed glass panel for a…read moreshower. His turnaround from measure to install was one week. This was our second project with Paul. He also did a large master bathroom shower surround that had to contain mist from our sauna option. He gives good value for the money and we'd recommend him to anyone.

I highly recommend Jay and his partner! They repaired my sliding door, which had unfortunately been…read moreinstalled incorrectly by the previous owner and was allowing a significant amount of dust into my home. From the beginning, they were incredibly detailed, professional, and honest about the different options I had. Thankfully, they were able to make the necessary adjustments to the existing door rather than pushing me toward an expensive replacement. The difference is night and day -- my sliding door is now working properly and the insulation issue has been completely resolved. I really appreciate their honesty, attention to detail, and quality of work. Great experience all around!

AI scheduled an appointment. They never showed up. I called and they said they don't do child…read morelocks. Their AI system, which even called me back, said they did. The humans finally got could not have been ruder to me .

We recently had a water leak in one of our patio doors. We contacted Valiant and requested their…read moreevaluation. Shane showed up on time as scheduled and looked at our problem and gave us various options for repair. We chose the option that he recommended and within two days, Sam came to our home and made the repairs. Our recent rains have confirmed that the repairs were successful. This is the second time we have used Valiant and both of them have been successful. I can recommend this company for any window and door issues which you might be experiencing. Richard Juel

Quick response and repair. Impressive! From the day I called for a quote to the day the window was…read morereplaced was less than a week.