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Val Doors

5.0 (11 reviews)
Open • Open 24 hours

Services - Val Doors

Door removal

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5 years ago

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5 years ago

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Jesse F.

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8 years ago

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8 years ago

This guy is great, he showed up and fixed the door back to normal with really short time and he charges fair

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7 years ago

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5 years ago

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8 years ago

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6 years ago

Jesse is extremely professional and efficient. I definitely recommend him and will hire him again for future jobs.

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9 years ago

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Jesse F.

Thank you very kindly

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9 years ago

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9 years ago

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Review Highlights - Val Doors

“Jesse (the owner) showed up and within seconds had fixed the door that has been sealed shut for a year.”

Mentioned in 6 reviews

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First Impression Ironworks - Iron Entry Door & Iron Gate By First Impression Ironworks

First Impression Ironworks

(125 reviews)

We currently live in Prescott, AZ. We have lived in Arizona for over 33 years. During that time…read morewe have owned 5 homes, 4 of which we've had built. Each time we have had First Impressions build our security doors and entry gates. We absolutely love their products. I believe that First Impressions is under new ownership in the past few years and since that time, we've noticed a marked improvement in their doors--not that they weren't always nice. My husband and I would never use any other custom, iron door company. Folks in northern Arizona, if you're considering adding an iron front door, security door, gates etc., you absolutely should consult with First Impressions before ever making a final decision. You won't regret it! Before settling permanently in Prescott, we bought a summer place in Prescott Valley, AZ. My first experience with a local security door company was less than ideal and their product didn't come close to the choices and quality of First Impressions products. Then I called First Impressions and was so relieved to find that they do in fact service the Tri-City area. They built me a beautiful door for my Prescott Valley home. They now have built me 3 security doors and a lovely entry gate in Prescott. First Impressions can also be seen at the local Home Show at Findlay Center and some of the events held at the Prescott Courthouse Square. But, don't wait for a show, contact them by phone or on their website and get a personal home visit which will be professional, educational and an enjoyable experience. They are the best in the business!!!!

Extremely disappointed with First Impression Iron Works--poor customer service and unresolved…read moreinstallation issues. I am extremely disappointed with my experience with First Impression Iron Works. What should have been a beautiful and functional addition to my home has turned into an ongoing source of frustration. Shortly after my courtyard gate was installed, I began experiencing problems with the gate properly closing and latching. I contacted the company, and technicians came out on two separate occasions to address the issue. Unfortunately, despite these repair attempts, the problem was never permanently resolved. When I contacted First Impression Iron Works for a third time regarding the exact same issue, I spoke with Susan, who informed me that I would now be responsible for a $120 service fee. I explained that this was not a new problem but rather the same issue that had existed since shortly after the original installation. I did not feel it was reasonable to charge me an additional service fee for a problem that had already been addressed twice without a lasting solution. Rather than offering assistance or working toward a resolution, Susan became confrontational and placed the blame on me, stating that the problem was due to my hollow brick columns. at no point during the initial consultation or installation was I informed that the construction of my columns could potentially interfere with the gate's ability to function properly. Had this concern been communicated beforehand, I would have expected the company to address it before proceeding with the installation. As a customer, I relied on First Impression Iron Works to assess the installation conditions, identify potential complications, and provide a properly functioning product. I do not believe it is unreasonable to expect a professionally installed gate to close and latch as intended. What concerns me most is not simply the mechanical issue but the lack of accountability and the manner in which my concerns were handled. I found Susan's tone aggressive and dismissive, which only added to an already frustrating experience. I paid for a professionally installed courtyard gate, and although the gate itself is beautiful, it still does not function properly. I would not recommend First Impression Iron Works based on my experience. A company should stand behind its workmanship, communicate potential installation concerns before completing a project, and make a reasonable effort to resolve recurring problems without placing additional financial burdens on the customer. It's extremely disappointing to invest in what should be a quality home improvement only to be left with a beautiful gate that does not properly close. I hope First Impression Iron Works will reconsider how it handles situations like mine and take responsibility for ensuring its customers receive the quality workmanship and service they were promised.

Val Doors - doorsales - Updated October 2026

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