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    Pathways To Home 217

    1.0 (1 review)
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    Property management

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    3 months ago

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    TLT Properties - 211 W. Columbia, Champaign

    TLT Properties

    (23 reviews)

    I've been renting from Todd/ TLT properties for the past two years and I couldn't be happier. From…read moreday one, they made the entire process smooth and transparent. What stands out most is the communication. Responses to messages or maintenance requests are almost always within a few hours, and never more than a day. When something needs fixing, it gets handled quickly and professionally whether it was a leaky faucet, or HVAC issue.They clearly take pride in keeping the property in great shape. The unit itself was clean and well-maintained when I moved in, and they've continued to make thoughtful improvements (new ac unit and heating, new roof just last year). Rent increases have been reasonable and always communicated well in advance. As a tenant, I've never felt like just a number; they treat you with respect and fairness. Another reason I picked Todd/TLT to rent from is because he allows pet. Other apartments in the area aren't going to allow that. The rent was extremely affordable especially for Monticello. You can't not beat it. I've already recommended Todd's properties to friends and family who were looking in the Monticello area and I'd happily rent from them again if I weren't in a house now. If you're looking for a reliable, responsive landlord who actually cares about their properties and tenants, look no further.

    I rented from Todd for the 7 years I lived in Champaign at two different TLT properties, and I can…read morehonestly say that my experience in Champaign would not have been as good as it was had I gone with a different landlord/rental company. I signed my lease blind from out of state the very first year and Todd was incredibly accommodating and understanding of the situation, and went out of his way to send me extra pictures of the apartment both inside and out so I knew what I was getting when I signed (this was before video tours were a common thing). When I moved out of that apartment to a bigger one with TLT, Todd happily showed me every unit I had even a little interest in so I could make whatever choice was best and went over the honest pros and cons of each as we went through them. From a renter perspective, TLT is fantastic. Maintenance requests were always taken care of within a few days, and the few times where a very serious issue happened (i.e., pipes bursting) maintenance was there on the same-day to make sure no damage was done to anything inside the apartment. Huge shout out to Jim and Andy for always taking care of things. Any time there was any situation with extenuating circumstances for either me or my roommates over the years Todd was always very understanding and flexible and always genuinely tried to work to help make things work seamlessly. We always had plenty of heads up when our apartment was going to be shown, and there was constant communication in all of the move out / move in processes. I really can't say enough good things about Todd / TLT and the experience I had renting from him. If you have the option to rent from TLT over any other group, do it, you won't regret it.

    The Electrum Group - Near North at sunset

    The Electrum Group

    (11 reviews)

    Lived here for two years while I finished my degree, and it was the best leasing experience I have…read morehad in my decade of renting. I used to work for a larger student housing company on campus, and the level of care, respect, and attentiveness given to tenants at Electrum is night and day compared to the other options on/around campus. The very few issues I did encounter over the two years I lived in my unit were always instantly addressed. I typically heard back from any emails I'd send in a matter of hours, and would come home from work the next day to find the problem completely resolved. They were very careful and accommodating to me as a pet owner as well, making sure my cat did not escape outside whenever work was done. You receive very clear and concise policies in the lease, and the move-out guide was equally as easy to follow. Unlike larger companies, I was not nickel and dimed on the security deposit and actually received all of it back. I highly recommend leasing with Electrum Group! Fairly priced rent, easy renewal process, good maintenance, and excellent communication.

    I *highly* recommend 212 S 1st St, Unit B (apt above the Yoga Studio). The apartment is a an…read moreawesome find (nice bathrooms, newer appliances, homey feel, right next to a bus stop) and Weiss / Electrum Group is the best landlord I've ever had. He was always very responsive, fixed any issues we had quickly, and gave us an amazing rate on the apartment. He also gave us our full security deposit back! It's great for students at University of Illinois (all of my classes were a 10 minute bus ride away). You can also experience downtown Champaign which is about a 5 minute walk away. Lease from Electrum Group if you get the chance!

    Gillespie Management - Second and Daniel
 Champaign, IL

    Gillespie Management

    (10 reviews)

    I spent 2 years at the 709 W Green St apartment. Toward the end of our stay, John Gillespie…read moreinformed us that they would be adding a 2nd bathroom to our apartment. This is a major project, which very much affected our use of the apartment, and they scheduled it during the last 3 months of our lease, so there was no way we would benefit from it. When I explained this to John Gillespie, pointing out that I needed to use that space to assemble parts for my online business, he threatened to evict me for running a business out of the apartment (the 'business' was basically an ebay store, and in no way violated our lease terms). The other units in the building all had the same type of issue with Gillespie wanting to do major renovation work at the tail end of their lease. It was a gigantic problem for everyone living there. We had to go to the tenant's union multiple times, and get student legal involved. Eventually, Gillespie agreed not to perform the renovation work. Very near the end of our lease, I approached John Gillespie and proposed a trade: they could start their renovation work, if I could extend my lease by 3 days. He agreed, and they began work. After moving out, and waiting, we received our security deposit. John Gillespie subtracted as much as he possibly could, including several days of "holdover" amounting to hundreds of dollars, because I stayed in the apartment a few days after the lease ended (which is exactly what we agreed on). Basically, he committed fraud, and went back on his word. It took student legal 3 years go finally get our deposit money back from John Gillespie. I would never trust these snakes again. I really liked the maintenance guy, Jerry. But the manager, Bill, was such a sketchy guy, and the owner himself, John Gillespie, outright defrauded us.

    Avoid these property managers at all costs. The apartments themselves are very nice, but they are…read morerun by a bunch of morons. When we moved into the apartment, the dryer was broken, (which they didn't fix for 2 weeks), our sink was leaking, and there was food all over the floor. They are incredibly disorganized and unresponsive to your maintenance requests. They constantly come up with lame excuses for why something is broken or why they didn't fix it sooner. We've had a mold problem since we moved in, and they still haven't done anything about it even though we called about it 3 months ago. The tipping point for me was when water stopped coming into our apartment, and it wasn't fixed for multiple days. You shouldn't be paying this much for rent in Champaign, IL when the apartments are run by textbook slumlords.

    Neves Group Property Management

    Neves Group Property Management

    (21 reviews)

    This review may change if Neves decides to make this right…read more I rented an apt in West Liberty Point Rantoul. I left early because of substantial ongoing issues that Neves never handled, waited over 6 months. 1) was told building would be secured after it filled up. I followed up on that a month after it was filled and was told it was too difficult to deal with lost keys. This was a deal breaker for me. When I dropped off the keys after moving out and spoke with Gordon about coming to a reasonable lease break- he was shocked that the buildings were not secured. Even though I did send an email about this and several other deal breaker problems. 2) Neves does not consistently give 24 hr notice for non emergency entry. In fact, sometimes they give no notice and I just came home to an unlocked door. This happened twice that I know of- and once pest control let themselves in without even knocking as I was getting ready for a shower. I asked pest control how often they did this and they said every month. 3) Laundry facilities were never fully functional the entire time I was there despite several maintence visits and complaints. After 3 trips to a laundrymat with wet or soapy clothes , I quit using the facilities on premises. 4) West Liberty has shared utilities. That means occupancy is important. There have always been at least one, and before I left 2 apartments with way more kids than is legal and a revolving door of adults in my building alone. I have mentioned this to Neves several times as a single person should not be paying the same rate as an apartment with 7 to 9 people in it. These are 2 bdrm units. 5) one of the many scheduled visits (they were constantly in and out of my apt) was to look for faucet leaks. I stayed home that day- but they never showed. I did receive a follow up that they would be working on the found leaking faucets- so at some point they did come in and find my bathtub faucet leak. They only sent someone out to fix it after I moved. 4 months later. 6) I had problems with the 3 mini split units- they all leaked and the condensate pumps were very loud. Neves was out 3 times for that without actually fixing all of them. This includes the giant rust stain down my living room wall. 6 months later, after I move out. Neves sent someone to fix it. They wiped the wall down but did not paint or patch. I took a picture. This is important because... 7) I was willing to be reasonable and just vacate and move on. But Neves wants me to pay to re rent this apt - not sub lease. That apartment is not going to be re rentable because of all of the maintenance issues that have been ignored for over 6 months. I should not be on the hook for them not holding up their end of the deal. 8) I have compiled numerous and similar complaints from neighbors in West Liberty Point as well as other properties owned by Neves in Urbana. They actually moved my neighbor on the 2nd floor in during a heat wave with NO AC at all. They did get not a break in rent or anything. It was like that for at least 2 weeks. People in other buildings complain of terrible smells and rude office people.

    These are the worst property managers I've ever experienced. Very unprofessional, poor…read morecommunication, incompetent and not forthright in their practices. The app they use is cumbersome and difficult to navigate and trying to unravel the relationship is challenging. Please do not use their services as you're better off managing the property yourself Christy - since I can't figure out how to reply to your message I'll just add my comments. I've had numerous exchanges with Jen Couch explaining our requests for how repairs should be handled that went ignored. You all repeatedly ignored the requests and continue to do things your way after being instructed not to do so. Your accounting and invoicing was inaccurate on several occasions as you were deducting things from rent that you should not have. Let's not act like these things didn't happen.

    Pathways To Home 217 - propertymgmt - Updated May 2026

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