I never knew what blue mercury was all about until I needed a product I couldn't find in my normal…read moredepartment stores. I went in and couldn't be happier! Customer service and products were top notch. Definitely will be back

I have been walking by this store for years and years not really knowing what it was. I bought some…read moreitems online from Bluemercury and had to return one of them. Their customer service dept said to go to the CDM Plaza store to return it. Unbeknownst to me, there is a store in Corona del Mar. Anyway, I went in and returned the item and ended up buying lots of other items with the help of the store manager, Yolanda Lopez. She was fantastic at suggesting things I would appreciate and giving me her honest opinion. I couldn't be happier with her service and want to give her the recognition she deserves for such outstanding service. I have been shopping at Bloomingdales etc for all my makeup needs. Not any longer! I suggest you try buying from Bluemercury.

This is my go-to Sephora spot and, as always, I had a lovely experience. I specifically went to the…read moreManhattan Beach location to get a "skin scan" done in store to see if 1. my recent online purchase of a new foundation was the correct needed shade and 3. was there anything in particular that I should be working on for my current skin care & condition. I was assisted by cast member Stephanie and she was absolutely wonderful. She was able to help me with my skin-scan (I now know that I need to up my hyaluronic acid application for my dry skin) as well as helping me exchange my online foundation purchase for another shade closer to my complexion needs. I must say that cast members like Stephanie are wonderful to interact with. She was warm, kind, and very helpful with my concerns regarding my (gasp!) aging skin. This Sephora location has always been organized, well stocked, and clean during my visits; today was no different than before. I appreciate that I can almost always spot a cast member cleaning/stocking the store at any given time. I also enjoy that this location never seems to be overrun and crowded, as my mobility issues make being in crowded stores a bit hard in me.

The store is chaotic and unorganized. You have to be really comfortable with people rubbing against…read moreyou or performing the squeeze-by-waltz to navigate the crowded aisles. Add to that I went back counter to pickup my online order. I was told to rerun to front of store to pickup cabinet. I waited at front of store for the person who was called up help me. I waited a while and no one came even though I saw associates walking around free. I called the number listed on google. I asked for assistance. The same girl I saw walking around came to help. Overall it was not an easy transaction. I never received the text is signed up for with pickup notifications and the girl was asking me several different ways why I didn't have a barcode. Very frustrating since my order was indeed ready after I implied her to Just simply check. She checked my ID and brought bingo bango she saw that my products were ready in the cabinet.

Good place to get shampoo and conditioner also I got some nail glue they have the best i recommend…read morefor sure

I spent over $200 at this Sally Beauty location (Ocean Gate Shopping Center in Hawthorne, CA) on…read moreJuly 22, 2025, and left feeling dismissed and undervalued as a customer. When I walked in, a Latina associate greeted me kindly, but she went on break shortly after. The only other staff present -- a Latino male associate with glasses -- was unhelpful and dismissive. I asked about semi-permanent dyes and a matching facial cream from the Bliss rose-scented line. His responses were vague: "I think we're out," or "I have no idea," with no effort to check or follow up. Meanwhile, another customer -- a Black woman who appeared lighter-skinned with straight hair -- was offered help without even asking. I was visibly shopping and asking questions, yet I received minimal engagement. The contrast in treatment was disappointing. I submitted a formal complaint, followed up via email, and was told on July 25 that the issue was being escalated to "field management." As of August 5, I've received no update, no resolution, and no goodwill gesture -- despite spending over $200 on that visit. I've had great experiences at Sally Beauty's Irvine location, which makes this store's handling even more frustrating. If this is resolved appropriately, I'll update this review. But right now, I cannot recommend this location based on the lack of accountability.

Closed!!! Used to love coming here on lunch break... just fyi they have moved locations as of…read more5/27/22

This is my go to Cosmo Prof since it's closer than the other locations. I've tried to purchase…read moreproducts before with a debit card and the cashier said that the name on the membership card had to match the debit card, therefore I could not purchase anything. Walked out empty handed and their loss of a $500 sale. Well, I have purchased items my membership card and a different named debit card as long as that employee is not working. She always makes a huge issue over the names. Why is this an issue? I've never had an issue like this at Costco, salon centric, or any store that requires a membership card. As previous reviews say, the female employees are non engaging and not welcoming. The new employees have a way better attitude and actually greet you when you step through the door. I love them! Had a great conversation with the man who is currently working there.

We have gone from pimples to wrinkles together to Botox. He…read moreis excellent. He also helped my sons when they were teenagers with their pimples. He is kind and caring and has a wonderful personality

The best dermatologist , EVER .. A considerate , real human…read morebeing. Highest recommendation

Had a wonderful experience buying MAC products. From the moment I walked in I was greeted very…read morepleasantly. After mentioning that I used the online color match and the foundation was too dark I was told they would be with me shortly. I ended up being helped by Joanna and I told her I was interested in getting a color match for foundation and concealer. She went above and beyond not only showing me my shades but also showing me how to prevent creases on my under eyes. The makeup looked so great that even my partner commented on how great and natural it looked when I got home. I would highly recommend the ladies at this location but especially Joanna.

impossible to park and get in here. the paid hour of makeup blows. the workers are not allowed to…read morework on you exclusively - they have to help anyone who comes in to the store they will not recommend anything unless you buy the first thing they recommend. want a colour match? not unless you buy the primer first.