OMG this location knows their stuff when it comes to boot fitting. Josh took serious time to work…read morewith me and get me in the right fit. Their selection of styles is immense even during their show sale! I am thrilled and learned so much about boot care.

This Sports Basement is a location that I don't frequent much, but now I'm thinking otherwise. Last…read moreSunday I stopped by this location as I was nearby. The rain boots I was looking for in my size was in stock. Not sure why there weren't too many people on a Sunday afternoon, but I pretty much had the whole store to myself. The gentleman in the shoes area knew exactly what I was talking about when I showed him a photo of the rain boots. He walked me over, grabbed the box, and guided me to a bench to try on. The cherry on top is that he even shared that Sports Basement price matches if you're able to find the exact shoe for less on competitors' sites. Great customer service! After walking around each floor, I eventually made my way to the cashier, who was also friendly. All displays and merchandise are clean and orderly. Word on the street is that this is the first Sports Basement that opened. See you next time, Sports Basement on Bryant Street!

I've shopped here a lot and they always have a great service. I'm not an easy customer but they're…read morealways making me happy. Great management and training. Banana republic should learn from you guys. Thank you. I'll be back soon.

This store is beautifully curated and aesthetically pleasing with seemingly elevated work out…read moreclothes until you...touch the fabrics or try the items on. Most of the items I grabbed were polyester blends that lack the structure and refinement for the price point. The tee I tried on failed flat in drape and finish - I couldn't wait to take it off and get out of the store. I was a huge fan of GAP/BR/Old Navy (I'm local), not anymore :(

Patagonia is the best! I love their integrity and policy regarding environmental ethics, and…read moresourcing products. They also have resale stuff, gently used, and some in store clearance racks, where the deals are over the top. At the SF location they have fabulous store clerks, Paul was so helpful, a natural educator, super kind, he was with me all the way to figure out my needs. He made a wide variety of suggestions for gifts. No snobbery here from any of the staff, as with some high end shops. I will go back time and time again, even though the drive to this shop is 1.5 hours away. I got some good deals as Xmas gifts, and had a wonderful time wandering that part of town for a bite to eat too!

We stopped by to do a little shopping on our way back to the hotel. Saw some really nice jackets,…read morebut I realized I have too many jackets at home and I live in SoCal where the temps are consistently in the 70's. So, I ended up with a cute little flat bottom tote bag and the foodie sidekick bought a new hat. Friendly staff, great products, and they gave us a sticker with our purchase. All was well in our world.

I decided to stop by and see if they had some cleats we had been looking for. For cheaper than I…read morehad found elsewhere. Not everything was cheaper. But it's SF, thinks aren't supposed to be cheaper here. Sure enough. In the sale bin they did. They have plenty of shoes and many different types of sporting goods. Come check them out. The staff was nice but didn't need much help. Found what we were looking for.

I came with my friend to pick up the Hot Chocolate race bib. I like Sports Basement in general…read moreand I found an awesome pair of Altria on sale and I got an addition 20% off with the Hot Chocolate discount code. The service is great. The view of the Golden Gate Bridge from the parking lot is pretty spectacular. Parking is available. Please come and create your own adventure.

Love REI, have been going to them for a long time since I was young. Recently got hiking boots and…read moreother equipment here for a 6-day backpacking trip doing AV4 in the Dolomites; really enjoyed the service here! I spent multiple hours trying new boots on and the staff was patient with me, giving helpful advice for which one to potentially select. All of the staff I've encountered here have been very knowledgeable and are all experienced hikers/climbers from what I can tell. When it gets more crowded in the store it can sometimes be a bit hard to flag down a member, but once you're able to see them they are usually pretty helpful. The store also has a wide variety of equipment, and I feel fortunate that I live near one that's not far away. If you're looking for camping/hiking supplies, then this is the place to be as they usually have anything you might be looking for. Great store and brand, also love the return policy!

The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

My favorite coffee spot in SF. Great staff, kit& organized rides. Also great bikes to rent if you…read morehave a Rapha membership & visiting.

Nice products, but the customer service was disappointing. I felt judged when I was told something…read morewouldn't fit instead of being allowed to try it on. The gear is also extremely overpriced -- my $200 bib shorts are already peeling. Expected much better quality and service for the price.

This was the OG Nike town store. It's mainly a tourist trap Nike store. They have a decent regular…read morecollection but you won't find any hot shoes from release day drops. You'll probably find better shoes down the block at Shoe Palace lol. The service here is hit or miss. Sometimes there are a lot of workers to help but most of the time it's hard to find someone to help you. The best thing is the customization area where you can make a custom hoodie or shirt. Too bad it only says "San Francisco" for their designs. It should have other Bay Area cities but I get it... it's made for tourist. I won't be coming back here anymore.

Unfortunately, this was a very disappointing experience. The store had very limited inventory, and…read morethey do not accept returns or exchanges--even within 60 days. We were told by Alex that only Nike online handles returns during that timeframe. I'm attaching a picture of our barcode because we initiated the return online already and he refused to scan the barcode and said we had to return it online. Although clearly it says on the barcode return to store. We've spent thousands at Nike this year, and when we needed an exchange within 45 days due to defective seams, we were directed to handle it online instead. This was during the holidays, which made it especially inconvenient. Customer service was lacking (Alex), and the issue was not handled with care or flexibility. They didn't even try to help.

Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

Once a year they have an open (to the public) store event for ten days! Prices are 40-50% off taken…read moreat the register. Plus with a golden ticket you get an additional 10% off. GPS instructions were accurate. The security guard was very nice. She told us in the future it'll go faster if you have some kind of flyer pulled up on your phone. Parking is in the large empty lot to the left. The store is on the right. Decent selection. Some items were out or low stock in the smaller sizes (Columbia men's jackets) for some styles. Tbh you can find these prices online during the holiday sale it's also 50% off. But the nice thing about a store is trying the coats on and seeing the quality/feeling the material. I felt like the women's section had more items than the men's section. They even have some dog stuff like harnesses and collars in the front on the way to check out. For about $300 after taxes I got two Columbia puffer style jackets with Omni heat interior lining, a Columbia fleece jacket, and a four pack of socks. Full price/retail before taxes it would have been about $470. So it's a pretty good deal! Great for Christmas presents and if you plan on traveling somewhere cold. And it's high quality items that will last for many years!

I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

My mom found Go Figure on Yelp. She wanted to go shopping while we were in the City but she wanted…read moresomething unique for women of size. It is a great environment for women who don't like to shop at department stores because it's hard to find their size or they feel uncomfortable trying things on. She has four rooms with multiple racks of beautiful clothes in sizes L to 3X and 16 to 24. They are high end brands that she has found at resale shops throughout California. She has brands ranging from Citron, Uru, Dressori, Cocoon House, just to name a few. If you are looking for a one of a kind shopping experience with your very own personal shopper, this is the place to go!

Nice kicks coming in clutch ONCE AGAIN with some new heat for my everyday life. Copped some Salomon…read moreshoes that I'll be wearing throughout this year. Price for them was below market value so I couldn't say no. KP's customer service was admirable. He was professional, friendly, curious, from the point I walked in to the moment I walked out. Employees like these create such a positive environment and experience for customers like me. Can't wait to be back!

All I wanted was the red and white Nikes. They didn't have them in my size unfortunately. Then I…read morewanted to penny loafer doc Martin's didn't have them in my size either. So sad not to worry my friends got so much stuff. Really cool store amazing prices especially compared to LA. #FiveStar