Great service, great selection and a chicago institution!!…read moreThe owners and staff are super helpful. And it's just a great place to walk through and spend a little time as well as buy some great costumes.And wigs.

Fantasy costume Shop at 4065 N Milwaukee Ave in Chicago for all your costume needs. This is such…read morean awesome store. They provide Ginormous selection of costumes & accessories for just about any occasion however they can't compete w/Heidi Klum Queen of Halloween. This store has a vast array of costume from little trinkets to very elaborate costumes. The choices are limitless and of course determined by your budget. I was in here recently for Neon Night Yelp Community Fund Raiser @ Bernie's Book Bank. The party theme was neon/80's so I came here looking for some trinkets to keep w/the theme of the party. I wish I had gone a little earlier so I could have had the chance to peruse the store in a more leisurely fashion but I had 2 people to pick up 1 in Wheeling & the other in Deerfield prior to heading up to Bernie's Book Bank in Lame Bluff. The staff inside the store were very helpful in finding the items I needed for my costume. Unlimited selection limited only by your imagination & budget. If you ever need anything for a costume or themed party this is the place to go.

I literally just left there! They have so many great costumes and accessories! Everything you can…read morethink of is there! Please check them out...it's well worth it! I got Minions and I can't wait for the kiddos at the job to see it!!!! So helpful staff and even let me exchange something although all sales are final!!! Going there from now on and sending everyone I know!

Brenda was amazing at helping us find everything we needed in detail! I now have the perfect…read morecostume thanks to her and this great store. I also had a lot of fun doing it. Prices are good and you'll find what you're looking for. Come here for anything Halloween related or even just for fun highly recommend.

Absolutely awful. This company did not reveal their exorbitant shipping prices until AFTER taking…read morepayment! I thought after going through the paypal process I would be brought back to Costume Cauldron's site to finalize my purchase. At that point, I would review the shipping cost and decide whether or not to purchase the costume. To my shock, it processed immediately and I did not learn of the shipping cost until looking at the receipt. The prices of the costumes were competitive, but not when they charge almost $25 to ship! I called IMMEDIATELY but no one took the call so I left a voicemail with my number. It's been over 10 days and I have yet to get a call back, for the record. I also emailed immediately and asked that the order be canceled before being processed because it was a ridiculous charge. NO one responded for days and then their only response was to tell me it had already processed so I was out of luck. Hmmm, I'm seeing a pattern. I'm thinking they have slow customer service on purpose so you cannot cancel your orders! I refused the delivery when it arrived and the tracking shows it is back in their possession as of two days ago. I still do not have a refund. Suffice it to say I will NEVER order from this company again!!

Would never recommend this company to anyone. What a joke. Shipped wrong size costume for my child…read moreand then claimed they don't sell what they advertise online. The customer service is poor and will not refund my money. I have been calling for 5 days straight and keep getting the run around. They claim to have sent me emails about my refund etc...which is not the case. I would avoid this company at all costs if you are shopping for costumes. There are many others to choose from which follow through on what they advertise.

If you need costumes for a show, they do a decent job. Sometimes they really hit the mark, mostly…read moreon shows that they designed the costume plot, but they do a decent job and the price is decent. They're not over price for what you get, and they're certainly not under priced. I'm still trying to figure them out since they got new owners.

Purchased some hair whitener from their online store and there was a discrepancy in the…read moretransaction. The owner emailed me right away to make me aware of the issue. Their customer service is top-notch in my book, highly recommend.

Well organized with wider than typical aisles! Go to this store, and permanent stores like it,…read morebefore going to the transitory / seasonal Halloween shops. There are at least 2 permanent Halloween / costume stores in this neighborhood. A typical Halloween store will have skinny aisles with messes strategically located within the aisles. This store has clean and robust aisles.

Friendly staff and a huge selection - it's kindof like a giant Spirit Halloween, plus some nicer…read morestuff. The only reason for 4 stars instead of 5 is because they have some culturally insensitive costumes, most notably the white people in Native American costumes. Definitely shouldn't be a thing sold anywhere in 2026.

These pop up in empty stores everywhere and carry everything from costumes and accessories to…read moredecorations. I got a 2 headed skeleton AND this is run by the Shriners who support one of the best burn unit hospitals in the USA

A FANTASTIC store. Great employees who enjoy Halloween !!!! They really want you to look good and…read morelaugh. Please say hi to William, he was so helpful in ensuring my son's costume fully worked (inflatable) and actually looked the way it did on the package....my wife is going to love it.....and he will look great at his School Halloween party. Thank You, thank you Will!

Received TERRIBLE customer service from the little kid behind the counter who would not let me…read morereturn unopened (and overpriced) halloween makeup. I told them they could keep it and stormed out, never to return again and I would strongly advise you to do the same. I don't know about the quality of the costumes but the whole place has a musty old cigarette smell. I gave this place 1 star because I could not rate zero. Go to Party City instead. At least you can return unopened items there!

From the owner: Store hours are to call first for an appointment. In October we have daily hours.read more

Looking for something old? Anything at all? Or just looking for a crazy experience? This place is…read morejammed full of everything! It's so cool to just walk around slowly looking at all the antiques. There really is everything! Also, they rent costumes. So we used their costumes for a play and they were great. Good rental price, very easy to work with. Just go walk Around this place. Just for fun!

It's a treasure hunt in there and if you are in need of something and you don't know where you…read morewould find it... you'll find it there!