Great service, great selection and a chicago institution!!…read moreThe owners and staff are super helpful. And it's just a great place to walk through and spend a little time as well as buy some great costumes.And wigs.

Great costume selection and staff is informed, courteous and attentive! Great place to shop!read more

Well organized with wider than typical aisles! Go to this store, and permanent stores like it,…read morebefore going to the transitory / seasonal Halloween shops. There are at least 2 permanent Halloween / costume stores in this neighborhood. A typical Halloween store will have skinny aisles with messes strategically located within the aisles. This store has clean and robust aisles.

It's a very large store with a lot of inventory. I looked around, but they didn't have anything…read morethat caught my eye. The item that I had stopped here for was one they did have, but the website makes it look better than it is and in person it was pretty terrible and cheap looking and 25 bucks for it so I wasn't going to pay that. Admittedly, though, they do have tons of costumes, makeup, and so on for you to create a fantastic alter ego. Employee was semi helpful, but she seem to be the only one so wasn't able to help much. (It was the day before Halloween.) Their website says they have parking in the back at the Montrose store. I'm not sure where in the back because I went to the back and there was a parking spot beside the one that I was in and then a UPS truck backed into the only exit, which is truly only large enough for a single vehicle (he was inches from the curb on both sides). So I had to wait while the UPS truck picked up a bunch of packages because the entire way was blocked. Luckily, that only took about two minutes, but I still wouldn't park there because who knows how long it might take the next time. There's parking in the front on the street.

Uneducated and lazy employees standing behind the counter giving poor and useless information to…read morecustomers who ask a SPECIFIC questions because they are too busy on their phones to give a correct answer. I asked if the section they were standing at had a selection of Mylar valentine balloons to be filled. One male customer lazily pointed to a section of the store. I walked over and looked at all the balloons labeled decorative and air filled. I picked the air filled and was rudely told with rolling eyes by a male employee that it could not be filled with helium. When I asked again where the helium mylars were, again a lazy finger saying they were at the same section with the words helium. I told the second male employee NONE of the packages say helium. I go back to the valentine section and ask if "decorative means it could be helium filled and finally got confirmation. The entire time the female manager is standing there flipping through paperwork pretending nothing is happening ignoring the exchange. When I asked her if she was the manager, she lazily and ignorantly says yes, stated her 2 male employees nothing wrong and the are labeled helium. Unbelievable. Poor customer experience!!!!

Their customer service. Don't even think about getting curbside service. They never come out with…read moreyour purchase.. waited over 15 minutes and decided I would go in and get it. I have an injured knee complex tear my meniscus which I didn't want to get out of the car and walk.. I did anyways will not be shopping here again

Nice Spirit of Halloween location with some different stuff. I came looking for Potter merch and…read morethere is a very nice selection. Also some of my other favorites-- Beetlejuice, Haunted Mansion, Nightmare before Christmas--buy 2 get 50 percent? Right now there is a good selection and the store is stocked and clean.

the girl that was working at the register has the worst attitude about doing her job and she…read morepurposely didn't put my ears in the bag that I paid for.. save your money. go on Amazon for better prices too. and there was not a big selection on sizes.

If you need costumes for a show, they do a decent job. Sometimes they really hit the mark, mostly…read moreon shows that they designed the costume plot, but they do a decent job and the price is decent. They're not over price for what you get, and they're certainly not under priced. I'm still trying to figure them out since they got new owners.

Purchased some hair whitener from their online store and there was a discrepancy in the…read moretransaction. The owner emailed me right away to make me aware of the issue. Their customer service is top-notch in my book, highly recommend.

We just had my daughter's 4th birthday party here a couple of weeks ago. WOW! What.A.Party!…read moreMelissa, the owner of MPP, was a delight to work with. I called her a couple months before the party and she set everything up. I never felt pressured to add extra princesses etc. She was lovely. The night before the party...I didn't have to worry about bringing anything! MPP took care of everything. All of the little girls and families came from the city to Schaumburg for the party. The reactions from everyone was similar--"Wow this place is AMAZING!" "Where did you find this place?!" "It was soooo worth the trip! We will have to do this next year." "Good job, mom!" I could go on... My daughter chose Elena of Avalor as her princess. Elena was phenomenal!!!! She was so engaging. She could sing and dance beautifully. She knew ALLLLLLL the Disney songs the girls requested. She had so much patience and was kind and took photos with everyone that wanted one. Also, the cake was beautiful and delicious!!!! Everyone had the best time and it was an unforgettable experience. Do not hesitate and book a party at My Party Princess!!

I just had my daughter's 6th birthday party and was extremely satisfied with all that My Party…read morePrincess did! We had the royal treatment and my birthday girl felt so special getting her hair done! They took care of the entertainment, the snacks, decorations, cake...literally everything! All that I had to do was take pictures (and pay) All of the girls who came to the party had so much fun! I highly recommend!

Amazing customer service - the owner is so knowledgeable and nice!! Great quality and value - I…read morelove this store!!!

What an amazing shop and experience I had here! Love the fact that there is a local shop with such…read morea wonderful owner. I went in for the first time to get my son some last minute dance wear and shoes he needed. Jennifer was so sweet and accommodating. She had everything I needed and helped me pick from some options of things. I won't go anywhere else and honestly you shouldn't either!

Extremely busy the day of Halloween. Definitely go ahead of time, perhaps at least a week in…read moreadvance. Many blow up costumes which can be used to protest Immigration & Customs Enforcement.

Nice selection of costumes and accessories. Prices are a little high but most of the costumes are…read morepretty good quality. There's a fitting room so you can try on any costume before you buy. Make sure you look online because they sometimes have a coupon on their website that you can also use in store. The staff is friendly and helpful!

I like coming here for my classroom decor, but I'd rather go to Target or Michael's. Joann's always…read morehas adorable decorations for holidays, and when the seasons are changing, they have some great clearance prices. However, when there are no sales, the prices are pretty expensive. Also, make sure to check what you are buying because many of the items on the shelf are broken in some way. Idk if customers break things and then just put them back on the shelf or if workers do, but most of the time, crap is broken. I've been coming here since I was a very young kid, and I used to hate coming here. I still wouldn't say I enjoy it now, but I don't dread it like I used to. It gets annoying because the employees are a hit or miss. Some are super rude and seem to hate their lives, others will do anything in their power to help you. I worked in retail before, and I know that sometimes bad days happen, but don't take it out on your customers. Once I asked for something glass to be wrapped and the old lady at the register glared at me and said they ran out of paper... you're a craft place that sells tons of glass... This place is never too busy, but sometimes when it does get a little busier, they have lines, but only one cashier. I've never seen a cashier ever call for backup at the register, even when they are drowning with customers.

This was always the place to go for fabrics. It was always well managed, well stocked and well lit…read more It's an absolute shame that the corporation filed for bankruptcy and now this store is closed permanently. But for the last ten years that my family shopped here, I give it Five Stars!