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    Party City

    3.4 (7 reviews)
    Closed 10:00 am - 8:00 pm

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    8 years ago

    The worst customer service ever. Earnest the store manager was as unhelpful as he was rude. The missed my sale for sure.

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    JOANN Fabric and Crafts

    JOANN Fabric and Crafts

    (45 reviews)

    $$

    Online it says they are open until 9 on Saturdays. When we walked up to the door there is a sign…read morethat says they close at 5, but it was actually 5 minutes to 5 and the door was locked. An employee opened the door to let someone out and I asked I could come in and grab one item since it wasn't 5 yet. The lady a yelled at me "It's 5 according to our clock!" Yikes!

    The manager at this store, Zina, is absolutely horrendous to interact with. My wife and 3 year old…read moredaughter went into the store the night of 1/17/25 and had a horrific experience. This was all due to your "manager's" attitude. My wife was looking for a nice fabric to use to create a new table cloth for our home and she needed help measuring it out. As anyone would do, went seeking for the nearest employee. Zina was there cutting fabric. Right from the very start Zina had a disgusting attitude. She made it abundantly clear how annoyed she was that my wife asked for help. She snatched the cloth out of my wife's hand and let out the largest most disrespectful and flat out gross sigh. A lot more went on that caused my wife and my small 3 year old daughter to start crying. When we go to Joann's, the last thing I expect is for a "manager" to make my family cry just for asking for assistance. Zina took zero accountability and refused to apologize for her nasty ugly personality. Something needs to be done about her. She is ruining your store. I went and let the other manager on duty know about this incident and she was incredibly sweet and helpful. I believe her name was Meghan. She needs to be recognized for her excellent customer service. She even seemed extremely fed up with Zina's awful customer service skills by stating they get consistent complaints about Zina. I need a store manager ranked above Zina to contact me in regards of this incident. We are very disgruntled. Zina should not be working in any form of customer service. I've checked other reviews online regarding this store and there are MANY reviews about Zina. She makes children cry, she hits dogs, she's mean to the disabled, and she's just an unpleasant person. She makes this store so ugly.

    Party City - costumes - Updated May 2026

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