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    Party City

    2.3 (36 reviews)

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    I was helped by a very courteous cashier who rung up our order yesterday 6/4. She let us know that we can purchase the balloons and come back the next day 6/5 at 11AM to pick them up. It was after 12pm the next day that I go to pick up the balloons and was told that they didn't have them ready and couldn't find the order. I gave them the receipt with the ballon order number and they confirmed it was supposed to be ready by 11AM. They told me they didn't know where it could be and they have a lot of other orders! Never once did the Manager, Rhonda, apologize or attempt to help. She just stared and said I don't know what to tell you. The level of service is embarrassing and having the leader of the store have zero customer service will continue to hurt your business. This is a quick way to lose sales and profit for your business. Utterly baffling and highly disappointed. Needless to say I ended up getting a refund.

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    14 years ago

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    5 years ago

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    5 years ago

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    Photo of Terry W.
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    15 years ago

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    6 years ago

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    4 years ago

    Helpful 3
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    4 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

    Good selection, but cheaper to buy online on Amazon and the store could be organized better.

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    10 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    15 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    14 years ago

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    7 years ago

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    11 years ago

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    9 years ago

    Never had a problem with this location and the first time I set foot in there was over 15 years ago

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    10 years ago

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    13 years ago

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    13 years ago

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    9 years ago

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    Ask the Community - Party City

    Is the Cary store still open? Looks like there are Store Closing signs.

    Yes, the store is open and that staff there is great

    Don’t See Your Question? Ask Away!

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    Magic by David

    Magic by David

    (14 reviews)

    I submitted a request through Yelp to find face painters and David responded quickly. The…read moreinformation and additional services sealed the deal. Upon arrival, set up was easy, prepared, and early. Super friendly service offered but even better was the face painting! The art on faces was so good and was completed in an efficient time to move multiple people for the large event. I would highly recommend this company and support this local business.

    I would not recommend Magic by David based on my experience…read more When I first spoke with him about a month before the event, he quoted $300 for the magic show and mentioned an additional $75 for balloon twisting and face painting. I confirmed the $300 and told him I would decide later about the add-ons. He also asked for a $27 booking fee, assuring me that it would be deducted from the total amount. About three weeks later, I called to inform him that I did not want the add-ons. He insisted that I must take them, saying that his assistant would be present for the entire duration and that the package could not be changed. Since the difference was $75, I agreed. He mentioned that with taxes, the total would be $396,--which he had never mentioned before that their will be tax--and requested that payment be made in cash, Cash App or via Venmo, which I found unusual. On the day of the birthday party, as soon as he arrived, he demanded $396 before bringing in his setup. I reminded him that I had already paid a $27 booking fee, but he refused to deduct it, saying that the Booking fee was separate. I ended up paying the full $396 anyway. He had promised a one-hour interactive show to keep all the kids engaged. However, the magic show lasted only about 40 minutes, and the face painter stopped after 30 minutes, leaving several kids disappointed. Altogether, the entire performance was over in less than 40 minutes, far short of what was promised.I've attended several other birthday parties with magicians, and they always allowed all the kids to touch the animals. However, this magician only let the birthday girl and her sister touch the animals, which made other kids unhappy. Additionally, I noticed unprofessional behavior. The tissue roll I had refilled in the morning went missing, and I later saw it with the magician. After the event, it vanished (the magician took it away with him). He was also seen peeking into the children's gifts, even holding one of the return gifts and curiously looking inside, which made me uncomfortable. Overall, this experience was very disappointing. The service was unprofessional, misleading, and not worth the amount charged. I would strongly advise others not to hire Magic by David for their events.

    Party City - partysupplies - Updated May 2026

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