I really wanted to enjoy this experience, but unfortunately it was very disappointing. The air conditioning on the bus was not working, making it extremely hot inside. We had to use our own personal fans just to stay somewhat comfortable. When I brought the issue to the owner's attention and simply asked if the A/C could be fixed, he responded by threatening to end our trip and leave us stranded. That response was completely unprofessional and made an already frustrating situation even worse. To make matters worse, the driver also arrived late, which nearly caused us to miss our event. Overall, this experience fell far below what I expected, and I would not recommend this service based on how these issues were handled. Also, the bus was suppose to hold 30 people but it doesn't hold more than 20. Some people had to stand. read more

I made a reservation for a party bus for 35 people for my daughter's school graduation. Not only was the bus 40 minutes late completely messing up my schedule and itinerary but they sent me a bus that absolutely did not fit the 35 people. Lots of the kids didn't have a seat and had to ride standing up. I texted Robert and sent him video and photo of the crowded bus and he completely ignored me, this was Saturday still haven't heard back. The kids had to ride in a very uncomfortable and hot bus. read more

Party Bus R Us - Picture of the 35 kids in a bus for "35" people. - Limos Near Me

Nasty!!! There were stains on the all over the inside of the bus, the lights were yellow & dim, the seats were old and cracking. Sink didn't work either. Pictures they provided were deceiving. Bus also BROKE DOWN MULTIPLE TIMES. Customer service was HORRIBLE. Don't recommend!!!! read more

Party Bus R Us was an incredible hire for my birthday this past year! It was an 11/10 experience! The most important things when hiring a party bus are the punctuality of the vehicle and a good speaker - both aspects were aced without issue. Kada was a great driver and kept up with the party vibes while also ensuring our safety! I will definitely be hiring this company in the future for my party bus needs! :) read more

Cannot recommend. Showed up 30 minutes late and took the kids to the Lincoln Memorial in DC. When the kids went to get back on the bus, the bus doors were broken and wouldn't open to let them get back on. Took half an hour to bust them open with the help of some other bus operators. They ran out of time to visit any other monuments, so the rest of their pre-prom plans were ruined. Once they got to prom, they couldn't get off the, by now, VERY HOT bus because the doors were stuck shut and the AC wasn't working.The kids had to climb out the emergency exit window in their formal wear. I wish I were kidding. Only saving grace was that we were refunded entirely and that the owner, Robert, was nice to work with. However, I don't think this was the first time this has happened and he plays around on here pretending that people never used his company when they give bad reviews. That's dishonest. Beware. Do not rent the 20 person party bus. He should probably decommission it. I will happily remove this review if the owner lets me know he's taking some actions to avoid his bus showing up late and breaking down again, as it seems to do. Traffic is avoidable if you use Waze and plan properly. When the driver was late the owner kept telling me that he had left an hour earlier. Well, then it seems like he should have left and hour and half earlier. And maintain your work vehicles. read more

We decided to use Party Bus R Us for my husband's birthday in September. They were very accommodating with our last minute request and it was an overall good experience. Our driver Moe was on time and got us to our destination and back home safety. The bus was clean and newer which was nice. We would definitely use Party Bus R Us again for any further event and would recommend them to our family and friends. read more

awesome, thanks! driver was at my apartment super early and was very accommodating to our travel plans! had the best time. thank you!

They have really nice and comfortable busses never disappoint I allways book with them for all the family reunions

I've used this company 3 times now since 2020 for different events and I always work through Robert. He's great with communication, very responsive, and always follows up with me. I've enjoyed all the drivers we've had, no issues at all they're all very friendly, on time, and good communication. I've recommended them to a few of my friends and have attended those rides as well and had no issues. Whenever I reach out to Robert now it's like talking to an old friend. I would highly recommend. read more

Driver was 30 minutes late. We had a contracted time to attend an event and hardly arrived on time. Contracted for a 24 passenger bus. Received the 20 passenger bus that others have warned about. Not all of my guest could fit so some had to be driven. Look elsewhere. I tried to provide feedback directly to the company to receive an explanation and never heard from the owner. read more

The pictures he sent did not match what we got. The first photo attached is what he sent in my initial booking and then the second photo is a glimpse of what we got. The bus we got was dirty and very run down. Robert was great to work with but the delivery was not good at all. read more

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When paying for service prior you add extra for tip and I was told it was included in the price we paid. We paid extra for tip but the driver still asked for tip at the end of our ride and I didn't have my wallet on me at the moment so it was a little embarrassing I had to ask one of my guests for money to tip... read more

Robert was easy to communicate with. Moe, the driver was amazing! Patient and accommodating- and the girls thought Moe was SO cute, they demanded he always be their driver! The party was a success and everyone got to the beach and back safely. I am going to book all my events with this company. The 24 seat party bus was roomy. read more

Do NOT us this company! Robert was misleading, rude and offered the worst customer service. I called on a Saturday to book a 35-person bus, and he confirmed it was available. Told him on Monday that I wanted to confirm the booking and he said he was sending over the contract. On Tuesday, I called back because I never received the contract and he said it was no longer available. I was trying to see if there was another option, but he REFUSED to allow me to get a word in, spoke over me repeatedly and kept telling me to calm down. I was more upset that he was not allowing me get a word in to see what options there may be. He finally told me that I needed him more than he needed my business and hung up on me. I called another company and booked a bigger bus for a better deal. It's not worth the horrible customer service, disorganization and frustration. Go someplace else! read more

This party bus company was fantastic! Communication was spot on, they responded to all of my calls, or texted me nearly immediately when I had a question about anything. The only challenging part was that my driver was 20 minutes late, but they made up for it by extending our time for 20 minutes, so overall it was an extremely professional and fun experience. The party bus looked amazing, it looks like it was clean, spacious, and perfect for my event. read more

1000/10 recommend Robert & Party Bus R Us! The planning, paying, communication, professionalism, and every single thing was outstanding. Our driver was Ali and he was the most patient, cool, and kind driver we could have wished for. The bus was clean, the speakers were great, the service was amazing. I will only ever recommend Robert, Ali, and Party Bus R Us to everyone! read more

My friends and I hired this company months in advance to take us to a concert this past weekend. First of all- the bus we reserved was not the bus that arrived to pick us up. Also, we reserved and paid for the bus to drive us to the concert and stay the entirety of the concert and then be there to take us home. We were informed a couple days in advance that it was just dropping us off and not actually staying which altered our plans tremendously. Then to top it off- our ride home was actually scary due to the erratic driving, the driver was tailing people, slamming on the breaks, and was generally unaware that we were being slung around in the back of the bus. read more

Had a great experience with party bus r us!! Robert was super accommodating and answered all of my questions, Ali was an awesome driver, and the cost was better than any other company around! Will definitely be using again read more

Outstanding customer service. Responsive & professional and also competitively priced. Driver showed up on time and was very professional. I highly recommend! read more

I highly recommend Party Bus R Us for your events. I had booked a party Bus for my husband's 50th Birthday and the bus came on time, the driver was nice and professional, After calling several companies in the area, Robert from the company came up with best and the most reasonable price. We had an amazing time and thanks to Party Bus R Us our friends will have tons of memories from that fun night. Without a doubt I will use them again and again for my personal and company events. Thank you Party Bus R Us for an awesome night. read more

Pheww!--everything went as planned. Robert is the nicest person to deal with. He assured me that they would be there on time and he actually sent his driver early just in case. The driver was great, all 30 kids had a great prom and made it home safely!! I 10/10 would use them again. read more

Booked the party bus for my daughter's 25th birthday celebration. Was a little weary at first because I've never booked something like this before. However, Robert was very reassuring and made this experience easy. He was able to get me a lower price than other vendors with an additional hour added in the deal. The driver was on time and the communication between everyone was excellent. Thank you so much. I highly recommend!!!!!!! read more

These guys are great! I used them for my 24th birthday for 20 friends and I. I literally had a blast. Robert, the owner, was fantastic and worked with me and my requests LOL. Our driver Moe was awesome as well! Definitely will be recommending these guys to my family/friends who are looking for a unique and fun way to party. The price is one of the best out there, and you definitely get what you pay for. My friends couldn't stop talking about what a great night it was - thanks guys!!! read more

I rented the 20 person bus (which I didn't see on their website) for my birthday. The bus was spacious and clean. Robert was easy to work with and offered a great price compared to other companies. Our driver was a little impatient and pushy but that didn't really affect our experience. I would definitely recommend/rent from them again! read more

Robert and his team are amazing! If I could rate this 10 stars I would! have used this service 3+ times in less than a year and each time it was amazing. The buses we used were spacious, clean, and well stocked. The entire team is so patient, accommodating and really just want to make sure you have a good time! Would 100% recommend this service. read more

Bus showed up at pick up and the driver had to mop down the interior with a towel. As the afternoon went on the bus continued leaking from the emergency exit dousing several guests when the vehicle made turns. This was extremely evident when the driver missed the second stop not once but twice despite being provided the address and the location being marked with a rather large sign. The sound system did not work at pick up and the driver did not know how to set it up. It took half the trip to figure out what to do with it. When I approached the owner after the fact I was told that I and my guests were liars and he had video proof there was no leak. Would not recommend doing business with them. read more

Best birthday party ever!! Safe, reliable and extremely friendly! Very professional and punctual service. The driver was fully aware of the plan, attentive and very courteous. Made sure everyone is comfortable and enjoying themselves and above all made us all feel safe!! Will use always and recommend !! read more

Worst service ever. If I could give 0 stars, I would. On our prom night, I asked them to pick us up at 6:00 due to our dinner reservation at 6:30. They called me and said they were stuck in traffic and would not be able to pick us up until 6:30. I said oh okay that's fine and pushed our reservation to 7:00. Once it was 7, I called and they said they're close. We found out he was going to the old address i gave him. Even though I called 2 weeks before the event and he told me to email him the new address which i did. The only thing I am at fault here is not asking for a confirmation. He did tell me to email him and I did. Even if they were going to the right address, they would still be an hour+ late because the old address is only 10 minutes away from the new one. So, I had to push the reservation to 7:30 (Shoutout to Buca di beppo for being so understanding and allowing us to push back our reservation over and over again) Other parents started calling and yelling at the driver. He picked us up at 7:30. We got to the dinner and I asked for him to pick us up at 8:45 because the prom doors close at 9:30 and from the restaurant to prom is 30min ride. We had to eat in a hurry. Maybe if he picked us up on time we wouldnt have to rush. He texted me saying no 9:00 and I texted him about the circumstances as to why we can't show up late to prom. He kept negotiating time which was very unprofessional. He should be waiting outside every destination because we paid for his time so everything could be flexible but no he kept leaving us. At 9, we called him because he was still not there, he told us he was a minute away because he just went to an exit. How could he possibly a minute away when he just took an exit??? We got to prom at 10, we had to talk to the administrators and explain the situation, thank god they allowed us in. The only time he picked us up on time was after prom. They promised us 6hours of the bus and we only had it for about 4. If you're gonna pay a lot, this was definitely not worth it. Our group was so unsatisfied, we decided not to tip. The next morning I saw them charge my card $200 without my permission. They had to tip themselves. I called them and yelled at them and only refunded me my $200. I would also like to add that it was raining, meaning we had to wait outside in the cold for each destination. When we would call the driver he wouldn't answer sometimes. In one of our calls he told us to stop calling bc it ruins his navigation. He offered a 60% off next time. There is no next time. Definitely not worth $1166. I would not recommend this company to anyone. read more

I rented a party bus to take 30 kids to prom. On the evening of prom a party bus for 20 and a limo for 10 showed up in front of my house. The kids paid $40 per person to all go on a party bus together. It was really awkward determining who would get to ride on the bus and who had to go in the limo. In addition 15% gratuity was added without my consent and not included in the quote, so the $40 per kid wasn't even enough. This was a dishonest transaction all around. read more

Terrible driver. Ruined entire evening. Almost ruined entire Cache graduation celebration. He was rude and lacked communication skills. He purposely wasted time and started problems with riders/customers. The driver was an asshole. Driver ruined the night. Money is non refundable and driver can kick you out of the bus for asking wiestions such as can you throw this away. I found it on the floor? Can i have a trash bag? If you are looking for a good time choose another bus. read more

Can't say enough good things about this company. The owner was extremely helpful, accommodating and professional. The bus was clean, comfortable and fun (killer sound system). The driver was a very cool lady, got there on time and got us to our destination without drama. I definitely would recommend hiring them as we had a very positive experience. read more

To keep it short: Absolutely horrible, I would give this company -5 stars if I could. Horrible customer service and fake advertising. Full situation (if you care to read): We ordered a party bus from this company for a dinner and post event. The party bus arrives to pick us up, takes us to dinner, no problem here. We leave the restaurant to come back to our bus and the company had sent a completely different bus. We ordered a PARTY bus, they had sent a CHARTER bus to come pick us up. We had more people than there were seats. We had paid for a completely different service. We speak to their "representative" named Tina, who was EXTREMELY rude. Her actions included yelling over the phone at me and using foul language to name a few. In the end she tells us we do not have a choice on the bus. So we were forced to take the sub-par bus to our event. We stop by somewhere to our event and please do not get me started. The driver was absolutely terrible. He got "stuck" in some small enterance area for about 20mins. We had to get off the bus to help the driver get out of the area. Completely under-qualified for his position. I can confidently say I think my pet dog could have avoided getting stuck and could've removed us from the situation in a timely manner. Even now, about four days later, are getting horrible customer service from the company. I believe we should not have to pay the full price that we did for the party bus and should be compensated since we were not provided with what we were promised under contract. update: Please see one of their comments on this post. The gentleman is very well aware that this review applies to them, I know 100% I have the correct company. This perfectly represents their service: irresponsible, immature, and very poorly managed. read more

The party bus was spacious and looked just like the pictures. It was a great birthday experience. My friends and I had so much. I love it I would do this again for another occasion. read more

ONLY IF WE HAD A GOOD DRIVER! Let me start by saying, the owner Robert was wonderful. He was very nice and responsive to calls and texts. He gave me a deal I couldn't beat, and met me promptly to check out the party bus. The party bus was well maintained and nice. All was well, until the night of the event. Sometimes you get what you pay for. It was my daughter's 21st birthday, and we planned a scavenger hunt in DC for her and her friends. The driver was prompt, but he began the evening on the wrong foot. The issues: 1. He asks if my daughter and her friends are rowdy kids who will smoke weed. WHAT?! I explained that I understand the concern, but no, and we will talk to everyone. He asks again. I explain my response again, and explain it is a better way to state the rules, w/o assuming since we are black, the guests will be belligerent and smoke weed. This man kept going back in forth with me, then my brother had to step in. Then he argues with him. It was to the point I had to call the owner. The owner calls and speaks with the driver. I say to the driver, Let's start over. I want this to be a good evening for my daughter." He says no. He told me he didn't want to talk to me because I called his boss. I am flabbergasted! You are being rude sir, your boss already spoke to you, I am a paying customer!! 2. He didn't want to pick us up and drop us off door -to- door. This man said it was traffic. It is also cold and drizzling. By the way, I am paying. I had to text his boss again. The owner had to talk with him again. 3. He tells my daughter (Birthday girl, guest, nothing to do with this) that I was mean to him and called his boss. I was pissed he even brought that to her. Overall, my brother and I bit our tongues to ensure my daughter had a great 21st birthday- which thank God she did-even though we were paying customers and the driver was wrong, wrong, wrong. If it wasn't for my daughter, I would have cancelled the whole thing. It is time for Omar (the driver) to retire, or learn how to communicate with various types of people, and learn to be professional and courteous. If he wasn't the driver. The night would have been PERFECT, and the review would have been 5 stars. read more

I used Party Bus R Us for my wedding, unfortunately. We had originally agreed to rent a party bus and even went out to see it before the wedding. That bus broke down the day before my wedding, so the owner subcontracted another company to provide a limo. On the day of the wedding, a different limo (Escalade) than was agreed upon (Hummer) showed up with a smaller seating capacity than what was promised. Part of my wedding party had to follow behind the limo in a separate car, which really ruined the four-hour tour of DC we had planned. When I asked for a refund, the owner refused to give even a portion of the money back even though he acknowledged that the limo was smaller than promised, claiming that it was the fault of the company he subcontracted through. He also tried to blame us, claiming that we should've refused the smaller limo as if that is an option on the day of your wedding. Very unpleasant experience. Would not recommend. read more