My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

We messaged 535 Plumbing here on Yelp about the broken handle on our main water shutoff valve, a…read morevalve their company installed about six years ago. We sent a photo and were quoted $299 for a handle replacement, in writing and by voicemail. They scheduled the appointment and arranged for the Board of Water Supply to shut off our water. Two techs showed up. One looked at the valve without digging it out. The other, who hadn't even talked to the first tech, went straight to quoting my husband $1,500 to replace the whole valve. When my husband asked why the price jumped, he wouldn't explain. When my husband brought up the $299 quote, the tech became hostile, yelled profanity at him, and vaped on our property. I called the office, and they confirmed the $299 handle quote. After the techs left, the one who had looked at the valve called and told us they don't do handle replacements, and that our water couldn't be turned back on until we agreed to replace the valve, even though no one had touched it. He offered a "discount" on the valve job. He came back later and said he wasn't sure how the original installers had done the job, even though it was his own company's work. He never gave a reason the handle couldn't be replaced beyond "we don't do that." A manager then showed up, said they'd turn the water back on and that we should find someone else to fix it, and left without explaining anything. We weren't charged, but we lost a morning without water and still have a broken valve. Between the bait-and-switch feel of the quote, the refusal to explain, and the way my husband was treated, we won't be using 535 Plumbing again. If you hire them, get the scope and price in writing, and don't expect them to honor it

Third time using their services. This time it was a real emergency where my pipe was gushing…read morewater! Left a message on the voicemail and got a follow up text to describe the problem. Now this was early evening and no water since we shut the valve. Next morning, got a text asking when we were available and got our appointment! They came and found source of leak, spent 3.5 hours replacing pipes and I got water. When it was completed, we went to test all my faucets to check water levels. He was very thorough and cleaned up the area of the debris. I'm very satisfied of the quality of the work and value too.

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

I had a leak from my toilet that needed to be fixed, and I'm glad I called A-1 Plumber. When I…read morecalled, my appointment was scheduled quickly and easily. My initial appointment window was between 12-5, but I received a call letting me know they were able to come a little earlier, which was a nice plus. Albert came out and fixed the issue right away. He was prompt, professional, and provided great service. I'd definitely use A-1 Plumber again.

The good is an A1 plumber was in the area when I needed same day service. The plumber came, knew…read morehow to the address the problem, got the job done all went smoothly, and I paid. The bad is there was an extra charge of $35 for snake equipment - mini. WHAT!!! I was NEVER told there would be any extra charges! This is deceptive and bad business practice! Awful!

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

These guys are the best. They did a great job replacing our washer box, sink, and toilet valves at…read morea reasonable price. They'll definitely be our first call for any plumbing work in the future. After a recent leak, we were victims of being severely overcharged by that other plumbing company on TV with the green and yellow van... Don't make the same mistake I did. Louie has a smaller team since they're a family-run business, but they do quick work and are good, honest plumbers. We're very grateful for all their help.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Albert and Keiko were kind and fair in their service provided. I'll call them again if I need some…read morework, even if I went somewhere else other times.

Kawamoto's Plumbing and Repair is the kind of local business you wish every contractor would be…read more From the very first message, they were professional, friendly, and quick to respond. I received a clear, upfront quote without any hassle. The work itself was excellent--fast, clean, and done right the first time. Chad treated the property with respect, making sure everything was tidy before he left. He even came out on short notice over the weekend without price gouging, which says a lot about his integrity. It's easy to see why Kawamoto's has such a strong reputation. Since 2013, Chad has built a loyal following by combining reliable service with genuine care for each customer. That personal touch really sets him apart. Reliable, trustworthy, and fairly priced--Kawamoto's has earned my full trust. If you need plumbing repairs or maintenance, don't waste time shopping around. Call them first--you'll be glad you did!

We have used Chad services extensively for both our personal home and a commercial property we…read moremanage, and in every instance, he has proven to be super reliable, absolutely professional, and incredibly fair with his pricing. He handles a comprehensive range of issues with equal skill. His work included everything from replacing old, damaged pipes to successfully clearing the most stubborn clogged drains. The best part? When we needed a new water heater, he didn't just replace the old unit--he recommended a hybrid water heater that has already started saving us a significant amount of money on our utility bills. This is a true professional committed to ethical, long-term solutions. Honestly, he is so good that we almost don't want to recommend him to anyone else, just so he doesn't get fully booked up and won't have time for us! But his professionalism deserves to be recognized. Look no further for a trustworthy and highly skilled plumber.

I HIGHLY recommend Pipe Masters. Quick, Friendly and…read moreKnowledgeable Team. This is our third time using their services. Two out of the three were big Jobs, taking multiple days...HOT, rain or shine I hope I won't need to call them again but at least I know who to call BIG MAHALO

The communication is great! They emailed me the day before to remind about the appointment. The…read moreappointment day they emailed me that they were on the way and even had a photo of the technician that was coming out. Arrived on time very polite and friendly. Manny and his partner did a great job! Very neat and cleaned up whatever debris from what they needed to do. Would recommend Pipe Masters!

I'm giving this company a 5 star review, mainly, because the plumber who came to fix my issues did…read moreso professionally and expediently and brought a huge amount of ALOHA with him! I did try to fix the issue myself but gave up. A huge shout out to Kekoa Tapaoan for doing an amazing job. Yes, it was pricey, much more than expected. But the repairs are sound and I was pleased at his plumbing expertise. The negative reviews are mostly about price and yes, the price was high, but I needed it done and approved the cost prior to him moving forward. Will I use probably use Steve's again. Mostly because they are quick to respond and efficient. But if it is a big job, I might get a second quote.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

Awesome job. Dj did a super good job. Super happy with work done. He explained and answered all my…read morequestions about install.

Work was done as requested. What's a little disappointed was when DJ came not knowing what was…read moreneeded even if someone had come three weeks earlier to take pictures and measurements. Wasted time going back to purchase needed items, and some things were not available. He took away the big stuff, but didn't clean up the dust