Great service. I thought I knew what was wrong with our VW Passat. He showed me what was really…read morewrong and saved me over $500!

Do not use..unless you have an estimate in writing ..They take advantage of people stuck by the…read moreside of the road..We asked them if they had a piece of equipment that we needed and they said yes we are coming to "help" not a word about a price, fee or charge..Then he said that we owed him 600.00 that we did not have.. The next day when I called to complain she had the audacity to tell me that it was my fault for not asking! She knew that I didn't think that they were charging me.. Usually a business let's you know if there is a fee and how much in advance so you can decide if you can afford it...We would have said no! The women said "Honey I'm sorry that you don't understand business" I told her that charging a person without a fee being agreed on was stealing. She said "no it's business"..She was extremely rude and condescending... Definitely not my idea of how to do business or how to treat people. We only got a few miles and had to have another person help us. Tyler Quinn 252 813 3115 He is an honest man. It said that I had to give them a star...

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

I have a Diesel F250 King Ranch that had a check engine light come on. I needed it checked. I went…read moreto crossroad ford dealership in Fuquay and they told me that they could check it but it would be a few weeks before they could look at it. I then went to J&F Mechanic Group and they talked with me then took it in to do a diagnostic. They said it was the turbo hose that was worn. They replaced it and i was in and out in less than 2 hours. These guys were absolutely wonderful. It they had ten stars i would have given it to them. Thank You guys for taking care of your customers. Great Job!!

This place is horrible I took my car to get the air conditioner fixed and they had my car for two…read morewhole days and charged me 1350.00 and my air conditioner still blows hot air. They forgot to put my engine cover on and told me the next day. I do not recommend this place they are a rip off.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

Mac (Bo) is a very professional, informative, and honest when it comes to working on a vehicle. His…read moreestimates are accurate and his prices are very fair. I took my ford f-150 to get some service and fluids changed, along with some other mechanical work. He not only provided services that were actually needed for my vehicle but he also respected and took care of my vehicle like it was his own. If you need an honest mechanic that has knowledge on vehicles and isn't going to sell you on things you don't need then I would highly recommend Mac. He will not disappoint.

Had a cylinder misfire, called 7 shops and B&C not only gave me the best quote on price but had the…read morecar fixed well under the time frame I expected. They kept me well informed with everything that they told would be going on with the car, and the price I would be paying upfront t not at the end. It was all accurate and there were no surprises at all and the best service I have had in long time.