I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

Bohdan and his crew were amazing. Fast, professional, and did outstanding work. I highly recommend…read moretheir team!

TLDR: high prices for poor quality control and even worse installation. They would be ok for a low…read moreend home, if you are desperate or if you plan to sell soon. You would probably be better off at a big-box hardware store. Full Read: Door to door sales should be your first clue that this company will underperform. If their product and service is so great, why are they out soliciting?? Unfortunately, I was stupid and fell for it and now want to help prevent others from falling into the same trap. It started back in July when I was doing some yardwork and their door to door guy ended up on my lawn. He seemed nice so I didn't immediately toss him and after a few mins of chatting I found out that they do patio doors; something that I was in need of. I thought it was serendipity, but it turns out it was just stupidity. When you meet the sales people, they expect you to have both partners available. Yet another clue that they are scammers but I didn't care and told them we'd both be there even though I knew it would be just me. The salesperson, Melissa, was actually knowledgeable, helpful and creative (at least I thought) and after about an hour I decided to pull the trigger on an $8000 door. The install date was set for October. My FIL sat at the house for us during the install by their 20 year old expert and sadly I came home to find multiple issues. Poor quality manufacturing was my #1 complaint. There were staple holes every 12" around the door frame, there are globs of silicone at the corners, there was no grommet for the kick lock, a poorly drilled hole for the kick lock, they left a gap between the cabinets and the trim with visible demo work and screws, the threshold is not colormatched and must be stained (never mentioned), they ignored the alarm wiring from the previous door and buried it in the wall creating a fault in the alarm system, and the interior grill rattles like crazy when you close the door. The door did slide really easily though. I get in touch with Melissa in sales and she assured me that they will make it right and satisfaction is their #1 goal. I had to speak to 3 different managers (one was in Florida) and even have one come out and do an inspection (more time out of work to meet). They all agreed it was defective and they would redo it. Door was remanufactured and a vnew date set for November. They had to cancel for that day and push it back a week...annoying yet again because I had taken a day out of work. They finally come to put the new door in and it's just the glass doors. They did nothing to remedy the gap in the trim, the alarm or the visible demo work, but they did add a grommet for the kick lock. The new doors also came with staple holes, globs of silicone and loud rattling interior grills. My wife was home and immediately pointed out the staple holes. The installer says "they all come like this and they have to be patched with putty." Not 1 of the 3 managers I spoke to including the one that came to do the inspection said this. So basically they gave me new doors that were the same as the old doors that they could have just added some putty. In the end, it feels like no one really knows what they are doing. Amateurs at best but at premium pricing. With all of the companies out there, I feel like I was ripped off for what I got. I'd have been just as well off going to the local big_box hardware place and having them do the job for half the cost.

Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

The best window replacement service by far. The pricing, the customer service, the attention to…read moredetail and the installation were all 5 star. I would recommend them to everyone.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

The service was completed on time and done very well. Price was reasonable and almost exactly what…read moremy insurer paid. Ron was excellent. I live out of state and they made it seamless. I had specifics that I wanted them to be sure they did. I Never had to ask because the estimate already included the work I wanted done.

Rich and JR immediately followed up on my phone call after water was entering my house after 2023…read morerain storms. Seeing I had a Cape and my roof had lots of curb view I decided to install a better shingle system. Rich walked me through the entire process and also worked extensively on my chimney area by waterproofing membrane/flashing, also fixed the ridge vent system and installed gutter guards. I now have a waterproof home, a lifetime guarantee and a beautiful roof.

I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

Great craftsmanship and quality for 2 different railings at 2 different times. We've had about a…read moredozen individual contractors for various projects over the past 3 years and Chris was the best of all

Needed to get a new set of key fobs programmed to my truck. Called and he had me in there 20…read moreminutes later. Took 5 minutes and charged less than 1/3 of what the dealer costs. Would recommend

I went there looking for some parts for a Baldwin lock. They spent a fair amount of time fitting…read moreparts, and showing me how to put the lock back together, and then they wouldn't accept payment at all. The lock is working perfectly. Thank you!

Step 1 is complete which is the new roof. If anyone who…read morewants to hire a contractor who answers or returns calls Marshall B&R is the one. The morning of the project start you meet the project manager (in my case Jeff R) and discuss anything that concerns you. Crew arrives, dumpster and material get delivered. I came home for lunch and it appeared a bomb went off (in a good way), entire perimeter of the house was covered in tarps and anything fragile was covered to protect, the main house was striped and shingled except for the front portico. My shed was stripped and was going to be complete after lunch. I came home from work and everything was picked up and put back in place. There were a few perennials that were damaged (no problem they will grow back), bear in mind landscaping was covered with a tarp, ladders and bundles of shingles are heavy. The crew uses a large pull behind magnet to pick up nails, all we found was 1 nail = great job. My wife and I could not be happier and can't wait for the rest of the work to be done. I would highly recommend Marshall B&R!

Marshall's from start to finish was amazing to deal with. Estimater was very nice, Price was very…read morereasonable, agreed to price and then was given a discount which was awesome. Day before project garbage bin and materials were delivered right where I said for them to go. Next day they started right at 7am. Roof, boards was replaced in a day and there clean up process was amazing as well, not a single nail anywhere. Thank you again