Got my haircut and treatment from Michael and he did a fabulous job!…read more First off, the salon itself was very clean, and front desk was very friendly. I really appreciated how prompt they were about my appointment time. All their products were bumble & bumble and it smelled fantastic. Michael, my stylist is extremely friendly and a great conversationalist. He's very communicative and knowledgeable about hair, hair color, and extensions. He made me feel very welcome and gave me great advice and suggestions on my hair. I had a lot of breakage from years of bleaching and he did a great job blending my damaged ends into layers. He also really listened to what I wanted and made sure to communicate every step of the way. Not to mention, I received one of the best head massages for my added hair treatment! Overall a great experience and I will be considering hair extensions with Michael in the future!

Edit: I was contacted by Elizabeth one of the owners and was told I could have my hair fixed at no…read morecost by another stylist. She also let me know the person who did my hair was no longer with them (good choice!!) I got my hair re-done by Lauren** and she was great although it was mostly toning if I'm not mistaken. It turned out a lot better than before and the cut was not crooked thank god! There was a problem at the register as the girl said there was not a note on my account so I had to pay the full amount, but contacted Elizabeth again and she reimbursed me a couple days later. I'm not giving a full 5 stars only because the girl who took my payment made no effort in listening and told me to "come back and talk to Elizabeth" which seemed a bit dismissive. All in all though despite that, it was a better experience, and the owners care a lot about customer satisfaction! So I would still recommend it! ---- Unfortunately, have to leave a not so great review for my first and only visit here. I saw Richard, who was very nice. Everyone was nice. I wanted a simple cut, no layers, but I wanted my hair thinned out (I have a lot of hair), and I also wanted color. Nothing fancy just some peak-a-boos all over so I could eventually transition into a balayage. I showed him a picture, he looked at it and got straight to work. Everything went great, we were chatting small talking etc :) I do have some experience working at a salon in Menlo Park, and watching him I was getting just a little worried as his techniques seemed a little basic (maybe it's just hindsight though). Anyway, he finished, washed (very very hot water ouch) and blow dried my hair (it also burned quite a bit. But I am not the type to complain unfortunately so I kept my mouth shut) Anyway I was happy up until I finally saw my hair. I mean I smiled but inside I was pretty sad. I went home, my boyfriend was like what happened to your hair I said what do you mean? It's fine.(didn't think it was THAT bad, notenough for my boyfriend who never notices anything to notice) I take a closer look in the mirror, the color is uneven and my hair cut is crooked / uneven. Random long strands etc. No biggie. Right? I'll just go in and have it fixed. So I call make an appointment to fix it and go in. He apologizes and takes a few minutes to fix it. Although it's better than before it's still not what you'd expect after paying $250+. Been wearing it in a pony ever since waiting for it to grow back. :( I'm giving an extra star because everyone was very nice and the salon itself is super cute.

Terrible customer service. They charged my debit card a no show fee, when I called to let them know…read moreI was on my way and had to go back to get my wallet I had left at a meeting. These woman are abusive and stole from me. They never even tried to reschedule my appointment and brow beat me.

I LOVELOVELOVE this salon! With other salons they ended up my hair, and nobody understood me like…read morethis salon had. Amber happened to be my stylist and they made me comfortable and ended up doing exactly what I wanted with my thoughts! I still have to have it dyed, but the cut alone is awesome, even more so with the ponytail I style it in of course with products. 1,000,000/10 recommend this salon. Everyone was also so friendly, and there was free water and coffee for clients! ‼

Wow. I've been trying to find my "forever" stylist for quite a few years. Finally I've done so with…read moreShockoe Salon. I had a unique request when I called and spoke with Sterling, the owner, who immediately zeroed in on my problem with a precision that I had previously only hoped would be possible. When I got to the salon, I met Brett. By the time she was finished with my hair, I was more thrilled than I could imagine. Her commitment to overcoming my particular hair issues, creativity and dedication (over hours) was astounding. Thank you, Shockoe Salon!

Your response to my initial post was a complete lie. I had an inch of natural blonde hair that…read moreneeded highlights. And you have still never refunded me for what you promised. Do you not have any morals or ethics?

BEST SALON EVER! After bad haircut experiences elsewhere, I…read moredeveloped a fear of getting my haircut for a few years.... I chose Birch after extensive research and have been going here for a long time now! Birch has such a welcoming community of experienced hairstylists. They even give you a drink while you are waiting. Located near Carytown but not on the direct street, they have a great spot if you would like to walk around before and after. I recommend Birch to everyone!

Made a request for an appointment via their website and was called for a follow within that hour…read more Staff was friendly and had me booked within a couple minutes. The salon itself is exactly where I would picture myself being, and it was a quick walk from my home! It's quaint, but the music was on point and I was offered a beverage (!!!). My stylist understood the assignment and I left feeling like a million bucks. I will certainly be back!

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

I just moved to Richmond from NYC and and am super picky (neurotic?) about my hair. Joshua at 1213…read morecame very highly recommended and I booked an appointment. Wow! Joshua did an amazing job... perfect cut and beautiful styling. He listened carefully and produced exactly the look what I wanted. Thank you Joshua!

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've…read morecome in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!!

I don't let just anyone style my hair and I've always kept a basic long look for fear of paying for…read morea pricy and undesirable cut. Clair changed that whole perspective and I am now obsessed with this long bob that she perfected. I've only gone twice now, but each appointment I left feeling so confident and more aware of my hair thanks to Clair. Super adorable, the pictures are after a wash, cut, style and brow waxing. 10/10, 100%, two very large thumbs up.

Woohoo!! I cannot tell you how much I love Jude! She is a true stylist who knows hair, haircuts and…read morecolor. I went to her feeling like an old hag and left feeling like a swanky lady. Thanks so much Jude, I am so grateful for you

I had star as a hair stylist before she relocated and returned to Richmond so I can 100% vouch for…read moreher work and professionalism. Now I see Denet, who works in the same location with star. They are both so sweet and personable. My hair is ALWAYS Done to perfection. Today I had an app at 6am and was out by 8am. There is no wait I was at the wash bowl as soon as I entered the salon. They have younger shampoo girls which I love watching them mentor them into a hair career. The decor is very nice & peaceful. Both stylist offer great hair care tips and the salon sells products which are also worth a buy. I would highly recommend for anyone looking for a professional hair stylist to maintain your hair.

Star is the bomb! I've been going to her for the past 5 or 6 years (from big chop until now-see…read morepictures). She is nothing but the truth! She knows the science behind your hair, hair growth, and products used! This is not a salon where you will have to sit for 30 min and wait for her to start working on you; doesn't happen here! That said, she's a hot commodity for us naturals so if you wait too long to book an appointment, you just might miss out! Enjoy!!!

Booked a hair styling appointment for a wedding in town and Cathy was so responsive and did a…read morefantastic job on my updo! The salon is beautiful and welcoming and I felt so taken care of! I wish I lived closer!

Jacqui at Blackbird Salon is fantastic! She's not only professional, but she took the time to…read morereally listen and figure out what I wanted even when I had no idea going in. The salon has such a great vibe clean, stylish, and welcoming. I left absolutely loving my hair and will definitely be back. Thank you so much! Highly recommend!

Run Salon is a new addition to the Church Hill neighborhood of Richmond. The owner previously…read moreworked out of a salon in Midlothian. The hair professionals at Run Salon can do any hair style imaginable. If you want to just maintain and upkeep your current hair style, color those gray hairs peeking out, add highlights, or just try a new look, this is the place to visit. High quality at a great price. My wife, daughters, and many of their friends have been clients for years and followed the owner to Church Hill. When you know a stylist you can trust and who does a great job, why move onto someone new? Run Salon does men's hair too! Plenty of on street parking. Highly recommend Run Salon.

AMAZING! Lydia saved me. I foolishly let a neighbor cut my hair without knowing how inexperienced…read morethey were. I was embarrassed to be hatless. I resigned myself to just waiting it out to grow back, and booked an appointment at Run just to clean up the back of my neck. When Lydia heard what had happened she immediately went to work to fix the mess that was on top of my head. Within 20 minutes, my hair was not just fixed, it looked really good! Instead of charging me for a haircut, she only charged for the neck clean up. I have found my forever hair salon.