Our association is small, approximately 75 homes. We have contracted with Crummack Huseby since the…read morehomes were built in 2011. Since taking over as president of the homeowner's association a few years ago, we have had a few different managers. In the last year or so we were blessed with Heather Eisfelder as our Community Association Manager. Once Heather became familiar with our community's concerns, she has been on it from day one. She is responsive to our needs and works in tandem with our Assistant Manager, Jane. Both Heather and Jane respond so promptly, even to last minute and after hours request. For a small community like ours, the value for our money has been worth it. I would not normally review a company like our management company...in fact I would never have thought they had a Yelp! page. What prompted this review was that during last night's meeting, Heather saved us about $50 / month on our street sweeping expenses. However, she went on to tell us that she had also identified nearly $300 in expenses that we pay per month and we do not use. For a small community of 75 homes, trying to keep dues low during this current economy, this is the kind of monthly savings that helps balance the budget and keep us out of the red. Heather also gave us other ideas on how to easily modify a rule to meet our communities updated needs. Thank you Heather and Jane! Your efforts don't go unnoticed.

Nicolle was able to accomplish all our needs as a property manager, she's a credit to the industry.read more

The management at Royal Palms HOA is outstanding, and Larry is the person behind the scenes making…read moreit all happen. I had the pleasure of working with Larry during an escrow transaction, and he was incredibly responsive, knowledgeable, and proactive every step of the way. He helped us quickly identify and coordinate the resolution of a maintenance issue, kept everyone informed, and was always willing to answer questions and provide guidance. As a Realtor, I truly appreciate professionals who understand the importance of communication and teamwork. It's reassuring to know my buyer will have someone so knowledgeable and dependable managing the community.

We were in desperate need looking for a new property management company for our condo association…read moreand we are so happy that we have found Assembly HOA Management. We've been incredibly impressed with our Community Success Manager - Junior Valencia. Any time a question or concern comes up -- whether from the board or individual homeowners , he is on it quickly, with clear and helpful responses. We never feel like we're left waiting or in the dark. He proactively keeps the community informed with timely updates, and reaching him is always easy. This level of attentiveness has made such a difference in how smoothly our community runs. We couldn't be happier with this partnership. And It's only been two months and we have already seen our community is turning around!!!!!

Lea Thomas went above and beyond to ensure that a resident's concern was addressed clearly and…read morerespectfully. In particular, she took the time to thoroughly explain the handling of work orders, especially in cases where previously submitted requests may not have been addressed due to a residence error. She communicated this in a way that was easy to understand, while also showing genuine care in helping resolve any confusion or frustration. Her willingness to assist, clear communication, and positive attitude reflect very highly on Action Property organization. Employees like Lea Thomas are a valuable asset to your company and play a significant role in maintaining its reputation for excellence. Thank you for fostering a team that prioritizes such high standards. Pete M.

I keep submitting issues to a department called community care that takes days for a response and I…read morefeel that it's because it never lists the right HOA on the response. I've submitted 5 and each time it's a different HOA that's not my community. Then, I wait 5+ days for a response and I end up going to the manager to get it addressed. Just frustrating. Positive note, our manager Janet is absolutely amazing and if I go to her first, my items are addressed.

As a vendor supporting management companies in OC, I'm able to see and experience how many of the…read morecompanies operate and different levels of professionalism. With many companies, their accounts/clients just feel like a number and it's like a race to see who can acquire the most. Ryan, Krystal, and the team seem to not be so focused on more, more, more, but growing gradually and naturally by word of mouth and relationship building. I highly recommend experiencing the Compass culture and skill set, I think you'll find it a great fit!

Although they are not my property management co. They are contracted to maintain the hill slope…read morefrom my back fence down to other development. They refuse to return my calls or address the slope. The trees have not been cut in 24 years since they were planted and weeds galore growing into my yard! One is bending my iron fence and they will not return a call and said they do not deal with homeowners!!!! REALLY!! What gets me is there are broken sprinklers and hill erosion and they refuse to return a call or address it! Insane and irresponsible. We are in a drought and they simply do not care! Well someone is paying that water bill. Very disappointed. Krystal Cervantes is not doing her job by flat out not returning a call my association also tried to contact her no response!

Jessica Martinez went WAY above and beyond to help me with a problem I had. She spent her personal…read moretime to help when she had no obligation to do so. Without her things would have been a disaster with selling my house. THANK YOU JESSICA!!!

Absolutely terrible, dismissive, and rude. The transponder on my car to open the gate stopped…read moreworking after one year and they have the nerve to charge me $35 for a new one, after waiting two weeks for someone to finally answer the phone. This property management company is terrible and awful.

Extremely rude and unprofessional lady on the phone. I was simply inquiring on a home and seemed…read morelike she was having a bad day and let it out on me.

If I can rate them more than 5 star, I will. This property management is amazing. Their staff are…read morekind, caring and professional. Shoutout to Briana who's attentive to the tenants needs. She sends reputable company that will serve your needs in a timely manner. You can trust that APM Management Team will meet your expectations. Thank you APM team!

Had an amazing experience with Progressive Property Management! Application was easy and quick, the…read morecompany responds in a timely manner and is very friendly! Highly recommend working with them!

Overall, our move-in experience was good. I would like to…read morethank Greg -- he has been very responsive and efficient every time I reached out with questions. And thank you as well to Technician Ben -- his maintenance skills and help have been very valuable. Please keep your great service, thanks. Grace

Jen Nagle & National Property Management Group have been very helpful & responsive to any concerns…read more& requests we have made in our HOA Community. The staff has been professional & friendly in all interactions. We highly recommend them!

After being ignored for weeks by Andrew via email and phone I called but of course he was in a…read more"meeting" unfortunately I had a very unprofessional and disappointing experience with Corbin. She was disrespectful, dismissive, and lacked basic courtesy. Instead of receiving help, I was spoken to in a condescending and rude manner that made the conversation unnecessarily unpleasant. An HOA should set the standard for professionalism and respect when dealing with homeowners, but unfortunately, that was not the case here. I know the management will not address this type of behavior, because Corbin is Andrew's assistant. Owners deserve to be treated with respect and professionalism however it's sad that over the years that is lacking. Owners are paying dues almost 500 a month, yet the property continues to look like it's falling apart. It feels like our concerns are dismissed while leadership remains unchecked. Homeowners deserve transparency, professionalism, and a board that actually cares about maintaining the community rather than allowing this kind of behavior and neglect to continue year after year!