Curtis C.

I sent my wife to go get her nails done and spent well over a hundred bucks to get nails and feet done. Tell me why that her nails started to chip at the salon and they told her to come back tomorrow to get it fixed?! Oh need I remind you that she left the salon bleeding "profusely" from the cuticle. So she came back again the next day and fixed the nails and she get into the car and the 2 NAILS chip again the moment she puts on her seat belt!! So you guys use cheap water downed nail polish that chips from the jump and you expect me to say that the money is worth over 100 bucks?!?! Never ever again!!!

Worst experience I've ever experienced at a nail salon. I got a pedicure done and it was nice but ended up getting a ingrown toenail the same night after the appointment. I got a full set done as well and asked for a coffin style. They are super short and when I said I didn't like the cut when he cut them himself he said they look fine you'll love them. (I don't) He began doing my nails as I was getting my toes done and made it super uncomfortable. First of all I hate that.. like how are you supposed to enjoy everything when you can't. (They weren't busy) so he could have waited. He kept bending my arm and pulling it straight and having my wrist in a uncomfortable way. Did not like it. After my pedicure was done we sat as his desk and I asked for matte cow print theme he told me couldn't do so I said it's okay. He after tried offering me stickers with an American flag that was a flame! I told him no thank you I was fine. So I asked for an ombré orange look and he told me he couldn't do it so at this point I'm thinking what the heck can you do. After I asked for a glitter look with powder and it didn't happen he gave me gel. Gel nails with silver glitter over them. On top of it my nails are all wonky. They don't look straight.. they are short and some sides are more shaped besides others it literally looks so crooked. I'll post pictures of what I wanted and got lol. After all the other thoughts and also the price is not worth it I paid 130 for a horrible job. I will never return

Viviana D.

The place is very well decorated. It is actually very well put together. However, when you start looking around you will began to notice how dirty the place is and how the employees do not keep their areas clean as well as reusing tools without sanitizing them. I was a regular when I first moved here, but eventually the poor customer service from the employees then run me off. I also got tired of the poor quality. At the time they had just reopened back up after COVID and it was the owner and two heavy set Hispanic young ladies. My husband got me a gift card from there so I decided to give them another shot. To my dissatisfaction it is just how I remember it. First off the gift card called for the Paris pedi and manicure. When I read the description the price Paris pedi included gel nail polish. I arrived early in the morning and she owner was alone with 7 customers. I asked how long was the wait and she said "can you wait". Knowing how the business is run (you might as well bring your lunch with you) I told her I would rather come back. She said I could get an appointment at 3pm to which I agreed, but she wasn't asking for my name or any info (common thing there). I came back at 2:50pm. I was quickly seated and asked to wait. I must have waited 15 minutes before a young girl greeted me and began to help. I made it clear from the beginning I also wanted a manicure. While getting my pedicure I couldn't help but to notice all the flaws. There were several Spanish speaking employees discussing how one or them had charged the wrong amount and how the other ones changers more. Per the conversation it was obvious there was a lack of consistency with the pricing. I clearly heard them say "oh no I would charge more than that". The girl who did my pedicure kept asking a different girl to come over and do whatever it was she wasn't trained to do. I had several girls do different things to my feet as they would stop working on their clients and walk away to help with mine. Mind you I observed several people sit there and wait for a long time to get their turn. Apparently out of the 8 only 3 could do manicures and they were very busy, taking people as they walked in. Every time there was confusion among employees for some reason, a new customer or anything at all they all had to go to the owner who would then make some what of a big deal of the problem and get everyone's attention. There was also an older lady who put so much attention into what the other employees were doing, she kept correcting them on the spot in what to me was an unprofessional manner. Every time someone appeared unhappy with their pedi or manicure, the owner would leave her client, make her wait, and go fix the problem while calling out the employee on the spot on what they were doing wrong. The Spanish speaking employees would go to each other for advice but ultimately they had to go to Nancy the owner for the final word and every time the encounter was so unprofessional. I think it may have to do with the culture differences but ultimately if you run a business you must know how to be professional. One employee in particular has been there for a while, her vocabulary is so rude and she dresses as if she was ready for bed. This one employees was very vocal about her disagreements with Nancy- the owner. When I was done with my pedicure I reminded the girl I had also "scheduled" for the Paris manicure. She said "oh no, we are busy and you will have to wait" Another client who arrived much later than me was waiting for a manicure and I would have to follow her in line. It had been an hour since she first arrived and she had not been helped yet. There was no way I was going to sit there for hours without losing my temper. The older lady offered to take me and do my manicure. It felt like every employee was working on several people at onces. Specially the ladies doing to manicures. Both my pedicure and manicure turned our very chalky, nails aren't leveled, it's so thick and not clean at all. The cherry on the icing was when charged the older lady went and asked the girl who did my pedicure how much and she gave her a quote of $20 more than the listed "Paris pedicure price" which in their description includes gel polish. My gift card filled out by them clearly says "Paris pedi and mani $75". I ended up paying them more for sloppy work, poor customer service and a stressful/ hectic experience. For the record I am fluent in Spanish so I understood every conversation, price debates as well as their complaints in regards to the owner. As far as the owner, she needs to be more professional. Perhaps then she can teach her employees how to be professional. I could have given them my 2 cents on how I felt but I was so ready to get out of there after this 2 hour ordeal.

Run !!! I know good nail places are hard to find in ep but this is definitely not one of the good ones. Waited a total of 2 almost 3 hours to see the leadership of the salon argue, the man try to charge $35 for a soak off & the owner correct him that it's only $5. The staff argue over who is going to do my nails, be told what I wanted instead to of listened to & have my nail ripped off when I specifically asked for a soak off. Now not only is my nail ripped off but after 2hrs I have my nails cut down, jagged & all types of lengths. & I have to wait for my nail to heal to do anything. Absolutely not!

B Abigail T.

This is my second time coming to Paris nails and spa and I will continue to come back. Upon walking they are thorough in pre-screening for Covid-19. The spa is beautiful and provides a relaxing environment. The people there are caring, sweet, and knowledgeable. Very happy with their excellent customer service and prices.

Uriel R.

Poor service, we went for eyebrow and nose waxing and honestly they did not do a good job.

Tabitha B.

Just go see Brenda. She's sweet gorgeous and quite the charm on hands. I'm new and my nails are As important as me waking to me. I'm particular and not everyone can pull off a fresh full stiletto set without making them look lk surfboards as my daughter calls it. Brenda did tht and ensure I was super happy leaving. When I find what I lk I don't leave. I'm not leaving.

Myself and my friend went here to try it out because it is close to home. The lady for me didn't ask how short I wanted my nails and she cut my toes very short and didn't get the sides. My paint on the nails is clumpy because they didn't have enough so they added acetone once she couldn't get any more out of it. She hurt me well holding my toes super hard. My friend got gel and when she cut her nails they looked really bad and uneven she had to keep telling her to make it straight. She also ripped off one of her nails.I have nail polish on the sides of my big toes it looks like I went in and try to paint my own nails without looking. They didn't do everything that was said on their sheet for the pearl pedicure like callous remover which I need! I did like the product that they used for the pearl pedicure but they definitely rushed once more people started to come in.