1. They were almost 30 mins late. 2. Massage feature in pedicure chair didn't work. 3. Pedicure "massage" was a scratchy dry skin scrub. 4. Color options were limited. 5. Pictures speak for themselves. It looks like a small child did my nails. I was charged $100 for this nonsense plus a basic gel pedicure. 6. I only gave a second star because the staff was friendly and I believe if you go in expecting very basic one-color services you can leave satisfied. read more

Paris Nails - Inspo. - Nail Salons Near Me - Los Angeles, California

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They ate amazing. Never rush always quality work. Not crowed appointment only. Well call to get yir name on the list and they will call you when they are ready read more

On 10/22/22, I patronized Paris Nail's for a Medicare with acrylic overlay and pedicure. My Medicare and pedicure was done by Hollie. During the service she seem to be nice. However, when I called to report my nails breaking off after six days I found out that she is not kind. Today, I arrived to the shop at 12:10 pm per her request I waited five minutes at the door with no one acknowledging my presence although Hollie saw me standing at the door. I had to say hello to be acknowledged by her colleague who then told Hollie I was here for her. Hollie came to the gated door, holding onto the rails with both hands. She did not open the door to speak to me. I had to speak to her through the door. Hollie stated I will be charged to fix my nails because I nails were done " along time ago", " my nails broke because my nails have not been done in a long time". And, " I needed to be gentle with my nails". I responded reminding her my nails were done on 10/22/22. Furthermore, I spoke to her on the phone on 10/26 to report my broken nails. During the call I asked her will I be charged to fix my nails she stated " she will see" when I come. Not only did I waste my gas to drive to her nail shop. I was spoken to through a door with bars as if I was a threat. At no point did I raise my voice or show aggression during the conversation. I said thank you and walked away. Lastly, the skin on my thumb peeled off after my nails were done. Do not patronize this business. read more

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Wait took forever. My guy was good at shaping acrylics but the cuticle trimming and painting was bad. My cuticles are still hangnaily and one finger bled. The polish isn't layered evenly as well. Then I got dust in the polish from the fan and he put top coat on it instead of redoing that nail... not sure if he felt rushed bc I waited a long time or if there's a different answer. read more

Paris Nails - Acrylic w normal manicure - Nail Salons Near Me - Los Angeles, California

Best pedicure in Los Angeles!!! The sisters are very thorough. I wouldn't go anywhere else.

Mindy is amazing! She's so nice. Takes her time and really cares about her clients. I will forever be going to her from now on read more

Paris Nails - Nail Salons Near Me - Los Angeles, California

Finally...back to better... great work and great customer service. Yes, they're crowded if you come for service around the time people start getting out of work in school, but its worth the wait. Now I know why they're so often crowded, and c Classy Nails across the street is empty, this place has all the class. LOL...Downside...I wish they took appointments, so that I would have never gotten impatient enough to go over to Classy Nails and had the horrible experience I described from last week. They have great attitudes and some really great nail artists in there. They've done some gorgeous designs for me in the past, and at a fair price. When they do my nails the compliments pour in. read more

Paris Nails - Classy Nails. Lots of creative and contemporary colors, techniques, in design artistry. - Nail Salons Near Me - Los Angeles, California

I have been going to this nail shop since I was a teenager. I have yet to find another that makes me feel as comfortable and welcomed as this one. It is owned by four sisters who ALL do amazing work! They take their time with each client, making sure to cater to every need and want. Their prices are reasonable and worth every dollar! From cleaning to shaping to polishing to the final design... You will have NO complaints about Paris Nail. If you do manage to find an issue with them PLEASE feel free to stop going so U cut down my wait time... Thank You!! -aLoyalCustomer- read more

Paris Nails - Fresh Paint job.... Thx Michelle - Nail Salons Near Me - Los Angeles, California

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Okay so I have almost re applied all my nails at this point ! - they keep lifting of falling off ! Thankful for superglue . :( I got them done on Friday , less than a week ago ! read more

Paris Nails - :( - Nail Salons Near Me - Los Angeles, California

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I've come here several times to get my eyebrows done which were always done well. Tonight I stopped for a fill & pedicure because my regular nail tech is away. It all started well until I saw many errors and asked them to be corrected. The lady who did my pedicure was argumentative & rude when I asked her to fix the polish on my toes, she was highly offended & blamed my cuticle instead of just redoing the polish. My French tip looked like my 4yr old granddaughter did it. When I pointed out that my nails were thick & the lines were crooked the male tech was upset and told me that's how it's supposed to look, as if this was my first time getting French tip. I will NEVER come back here. Customer satisfaction is definitely not the top priority. read more

Paris Nails - Nail Salons Near Me - Los Angeles, California

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Long wait times with the inability to speak to them, the one guy who did a great job then did the worst job! The paint didn't go to the edge of the nail I hate that when I could do a better job but I pay these yahoos to do it and they can't even paint a nail correctly. It's small and crowed, clustered and cramped I don't go here any more it's just too cramped I'll go somewhere where I can breath and be able to explain what I want... Then get it read more

Paris Nails - Emergency patch from a hockey puck ouch! - Nail Salons Near Me - Los Angeles, California

Horrible!! Horrible place to come. They over charged your debit card without ur permission! They are thief!! They run ur debt car with the wrong amount! And when I called them and told them their mistakes! The lady that answer the phone said no no no and hung up on me! They don't even deserve one star read more

CONSUMER BEWARE...I thought it was just the people who were rude etc. that got the poor service, NOT So...the black community is their primary source of income and they do not treat "customers" fairly! Look at all the reviews not just the good ones. They seem nice enough until there is an issue with the quality of the work. There is no way gel nails should lift off the next day! and if it does, It seems reasonable to make the repair/fix. Nope, once they have your money that is it, THEY DO NOT CARE!! I do not understand why they refuse to stand behind their services. It is deception and fraud when the customer does not get what they paid for! File a complaint call your card company and report it as FRAUD! Best thing is do not do business with them! You are not appreciated as a customer, they wouldn't even let me in after i spoke with them on the phone and they agreed to fix my nails. SMH!! So it is my mission to spread the word on this business and the poor service you get here after you spend your money with them. Everything is fine up until its not and that is a problem for them that they refuse to acknowledge or fix, even after they agree. DO NOT DO BUSINESS WITH THEM, THEY REALL DON'T CARE! read more

I had been coming here 23+ years for them to downgrade in customer service and yet to pay attention to detail when asked to. This nail salon use to be loyal to their recurring customers but apparently they act like their sh*t doen't stink. read more

Man! That feeling when you gone to other salons, but they just don't do the same quality of work. Charge the same price, but not the same quality. Paris nails.... where should I start. I feellike I have new feet. They have a great polish selection. Paris nails is the friendliest family owned business I know. AND the biggest perk.... All the technicians do a good job! 1 downfall - They get CROWDED! Evenings, weekends come with a book and a good attitude read more

This salon has by far the worst customer service. I walked in to get my eyebrows done and there was absolutely no greeting nor acknowledgement. I made eye contact with several technicians and waited for 15 minutes and still no acknowledgement. One of the technicians even watered plants and lit incense on a shrine, but refused to speak to the clientele. There are too many options in Los Angeles to put up with a salon that does not value their customers. See you never!!! read more

The customer service was good, but the wait is not for the faint. I really lucked up and I walked in at the perfect time. This was around 230 (thinking I'd beat the after work rush. While I was there, the place filled up quickly and they don't have a large waiting area. Really I think they are a tad more expensive than other places that do an equally good job. I didn't get any extra special treatment from them, such as hot towels, foot massage or hand massage. Just basic manicure and pedicure. The manicure and pedicure was very thorough as far as the cuticles, shaping and polishing. Some people find the nail shop as a relaxing experience, whereas I don't. So I want to get my services and get out. My pedicure was done by one of the sisters and then after my pedicure I received my manicure from the other sister. I much prefer to have them done at the same time. The Pedicure is given in the spa chair so getting a second person to do the manicure at the same time is not a tough thing to do. But it seems they are under staffed or overbooked. Even if they hired an extra hand or two, the problem then would be the space size. They seem to be very popular, so moving to a larger space would not be a bad idea. It's a family owned business and everyone is family which is cool, but for the amount of clientele they need more people or to do appointments only. I was there about 2 hours for a manicure and pedicure, and the first person in after me was still waiting after I left. Not the experience I want to succumb to weekly or every two weeks for a mani and pedi. read more

Their prices are way too high they need to cut it! Cut it! Cut it! Cut it! Paris Nails is a hit & miss kinda place. Sometimes you walk in & have the most pleasant experience & other times you are ready to walk out. Kevin does the best nails & Mindy does the best feet. On a good day Kevin will take his time & shape your nails & other days he is rushing. He usually has a looong line of women waiting for him. They get the order in which the customers came wrong so often there is back & forth about who came when. During a week right before a holiday you will wait a minimum of 2 hours to get in the chair. Kevin will be in a rush so you may not get things exactly the way you wanted. What usually happens with me is I will notice the affects of his rushing a few days later. You have to get an expensive spa pedicure. There is no other option. There isn't any foot scrub, no massage & no sea salt in the foot soak. But your hands & feet will look nice, it's pricy but sometimes it's worth it. The place is small. The staff are all closely related so don't go talking shit about one to the other. They are likely talking shit about you. Take a chance! Judge for yourself. read more

I've been coming here since I was 16-17, and still going now at 41 years old. With the pandemic throwing off how businesses function, CALL AHEAD to secure a time slot. Depending on how busy it is, they might offer a walk in. Obviously my opinion of their customer service is great by being a customer for 20+ years. I don't get this quality of work anywhere else (in times when I've been away and can't get to them). read more

I love this place. I mean truly, truly love this place. I love this place so much that even though I curse under my breath because the wait is over 2 hours, I sit right on down and actually wait! I've been coming to Paris nails for over a decade (I am loyal, thank you very much!). Why? Because they do such an amazing job. You will undoubtedly walk out of there with at least two more pretty points than you walk in with! Even if you don't need the pretty points, go anyway! You will be highly impressed with your perfectly arched eyebrows, your impeccable manicure, and your cutely designed toes. Mindy, Kim, and the rest of the ladies (and gentleman) are fantastic and personable. You'll eventually start thinking of them as extended family. Bring a book or your music and make sure your phone is fully charged because you will be waiting, but believe me, it's worth it! read more

I recently moved into the area and was looking for a nail salon! 1st visit- looked at the reviews and knew I would have to wait! Didn't think it would be an hr. Then the girl gel painted my skin at the cuticle. I thought "maybe it was just this particular girl, I should give em a second try" 2nd visit-l went back a week later to change the chop shop of a color she gave me. After 2 days my white gel polish started chipping, air bubbles were popping out from under the polish and the rest of the polish was simply cracking I went back after the 3 days to show the manager the disaster called my nails and she dismissively told me to sit down, wait and they would fix only the ones chipping. Mind you, its a busy Saturday and the wait is 30mins...I have things to do and only came to inform her of the poor condition my nails were in! I asked if I could come back...I cant wait around. She insisted no! I thanked her for her excellent customer service and walked out! Wrong and strong is not a good look! I will never return and would not recommend!! *In addition, the parking is bad. *The employees try to deceive you with the convenient timing of a language barrier (Its hilarious...Ive seen it happen at least 3x on both my visits) *They dont properly wash out the foot bath tub..I had to to tell my girl to get a cloth and scrub my tub. Spraying it alone doesnt wash away the previous persons oils etc..... Yuck!! read more

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I've been here a few times before for a pedicure and was extremely pleased. This time I was serviced by a man, the pedicure was over before others that started before me, my toes look like a child painted them the sides have no polish, not polished near the cuticles at all. No real massage, no communication and tried to use old clumpy polish. I blame myself because he was the only one who on a Saturday doing nothing. Waste of 25$ going to get another pedicure 2 days later. I'd attach pics but it's atrocious and I can't disrespect my toes that way. Watch who's chair you sit in read more

BEST DAMN NAIL SHOP I EVER BEEN TO MINDY IS MY GIRL. The only negative about this place is the wait but trust me its worth it. The work is quality and they are very clean. Michelle does some freestyle designs that are the best. I've been to other nail shops but I always end up back here. Also parking is horrible if u get lucky u can park in the lot in the front but if not u have to walk down the street to the back. If your a regular here you know the deal if not give it a try. Oh and if u think u can just walk in and get your eyebrows done...ummm no u have to wait ur turn...NO CUTTING IN THIS PLACE EVERYBODY WAITING KEEPS AN EYE ON EVERYBODY...LOL read more

Love this place. Eyebrow lady is awesome!! And the guy who did my nails hooked me up with two nail repairs n a fill for only 20$! He even shaped them. read more

Paris Nails - Matte white. Loved it. Only $20, I had two broken nails n a fill. Def a steal. He even shaped it. - Nail Salons Near Me - Los Angeles, California

Be prepared to wait....and wait...and wait. But by far, they do the best nails, pedicure and brow jobs EVER in Los Angeles. Def worth the wait, if you are not in a rush. read more

What can I say...I've been coming here for years and this place is great! They don't take appointments but hey, they work like a well oiled machine. If you know the routine you will get your nails done and you will love them. I won't say what that "routine" is because it could possibly jeopardize MY seat on any given.day. If you don't know, you better ask somebody... (just not me) lol. It's like going to your favorite cleaners that does a fabulous job on your "very nice" things as opposed to just taking ordinary clothes to the average cleaners. Paris Nails is that "good cleaners" so to speak. I go there when I want thee best job, not average. read more

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Horrible service. Lady on the phone was dismissive. Two of the five Pedicure Massage chair jets were broke and employee failed to mentioned that. So the employee tried to filled up the machine with water manually, not hygienic at all. Disappointed. This place is not what it used to be. read more

I just moved to LA so I was nervous to find a nail salon as good as my one back home. This salon is a five minute walk from my house so I decided to give it a try. I was super excited when they were able to take me without an appointment; I was seated immediately in the pedicure chair! The nail lady was very meticulous and took her time. She was not shy when it came to the callus remover (always love getting the dead skin off!) She made sure my french pedicure was perfectly straight and would not let me leave until the polish was dry. I know this place is a bit more expensive than the salon on the other side of the street, but it's definitely worth it! read more

Great work! The wait is a bit much. But you will leave out very happy!!! Small, Clean and quaint shop!! read more

I've been going to this Nail shop for over 12 years now so it really saddens me to write this. I swore by this nail shop and these ladies Michelle, Grace, Holly and Mindy! Once you get to know them personally they are generally really sweet. Well I went there last week on my day off for my regular mani, pedi, and eyebrows FOR THE LAST TIME. I prefer Mindy for my pedi but I'll take any of these ladies for my pedi if Mindy is busy, and Grace or Michelle for my mani and any of them can do my eyebrows. I get really bad ingrown toenails and I NEED them to be properly taken care of every two weeks so I can't and don't just go to anybody. On this day I arrived at 11:15. Side note: Don't ever get there when they are "supposed" to open at 10. There is a parking lot line that starts at 9 and they don't generally get there until 10:45ish. And the person who usually opens the door is the low man on the totem pole so you still have to wait until they get there. The good and bad thing about them is the take their time so there could be a room full of people but they equally give everyone time and attention. Sometimes too much. When you're in demand, you gotta all be there on time and multitask and (not rush) but use better time management because there is a room full of 15 other people, most waiting to get a mani, pedi, and eyebrows... They don't take appointments and they don't stop someone to do your eyebrows real quick. You have to wait at least an hour or 2 to even sit in the chair and when you do get there you need another 2 hours before you're gone. So you just have to pray you get there at the perfect time which is never. I get there on 8/27/15 (MY ONLY DAY OFF) at 11:15. Mindy is busy and there is another girl waiting for her. I can't afford to spend my only off day in the nail shop all day. So I figured when Grace or Holly were done I was next since the only other girl there was waiting for Mindy... 4 new clients come in the shop and when Grace finishes she asks one of the new ladies what they need. I immediately asked her why wasn't I next and why couldn't she do me since I'd been waiting the longest and it was now 1:30pm. She immediately got defensive and said "well you requested Mindy and since u want her I won't do you anymore." I tried to clear it up saying I've never said Mindy is the only one who I want. I just requested her a certain day because she was the next available and when people come in to wait they start letting you know exactly who they are waiting for. Plus Mindy was STILL working on this older lady and STILL had another girl waiting who had been there before I was. So I couldn't wait. Needless to say she would not take me. I tried to let her know maybe it was a misunderstanding (especially because of the language and cultural differences) but to no avail. Kevin stepped in and asked who I usually went to and I told him I will go to Grace, Mindy, or Holly... He said don't worry the next one will be with you. So Michelle took me and gave my a manicure. Then I had to go wait again. By this time it was 2:15. Then Holly finished her client and started new water that i JUST knew was for me. She too looked past me to the next lady and told her to come pick her color. This is when I just went to the register and asked to pay for my manicure. They were all shocked and immediately started talking about me in their language. Mindy had just taken this other lady and she looks up at me and said "you're not gonna wait for me" I said "No Mindy I'm not... I've been here since 11:15 and it's now 2:30 and all I've had is a manicure. As Michelle was taking my money for my manicure I tried to re explain to her that I don't have to go to just Mindy. And I can't wait hours to get my nails done over a misunderstanding. I need to get out of there. She said well we're sisters and we don't step on each other's toes. She could see that she was losing me as a client and didn't care. I ALWAYS tip who ever does my pedicure $10 and my mani and brows $5 so I'm not you're typical $2 tipper. I've come to ONLY them for over 12 years bringing my dad, sisters, and a host of friends. Let me say this, their work is impeccable, but it's not worth mistreatment or disrespect. As a consumer I can spend my money wherever i choose. It saddens me to know that they let my business of $60 every two weeks for years go because the refused to take me and make me wait for Mindy. It's like they were punishing me and not respecting my business and the fact that I can go anywhere. They know I depend on them for my ingrown toenails and eyebrows. But no amount of talent is worth disrespect. I will never again give them my business I will search high and low and I know God will send me someone just as talented who will respect my time and money... And hopefully take appointments. I too work in the beauty industry as a hair stylist so I understand clients but I also understand good business... And these sisters aren't about good business! read more

The customer service was horrible , I was help by Michelle, this lady seen to be miserable and upset that she had to deal with the public. I don't recommend it. It was also dirty read more

AVOID this place at all costs. Their customer service is terrible. We sat waiting for an hour and a half and they didn't even have the decency to let us know. We eventually left and there were still 3 ladies ahead of us. Head to Classy Nails across the street instead read more

Too expensive for a terrible location. I normally spend $25 for a mani pedi in Santa Monica at Main Attaction and they are great and the place is clean and they have tons of nail polish options. They have OPI, they have Essie. Here they had no options and when it came down to painting my toenails the lady didn't yet even want to use a base coat. I spent $35 at Paris. Simply not worth it. The ladies were Nice and friendly but it's just not enough. They offered me a free callus removal which I thought was nice but I don't like to spend $10 extra for something that I didn't need to begin with. And on top of it the lady wanted me to pay two extra dollars for the flip-flops that you normally get anywhere else for free. read more

My friend was just accused of stealing a damn jar of nail powder. Plenty of people in there remind you and my friend this is her go to spot. And to top it all off the lady came into the beauty store next door, behind my friend!!! Wtf!? If she really wanted to steal the damn jar she could have gotten a new unused jar from the beauty store! I think the lady was pissed bc my friend didn't meant to wait almost two hours for service. Won't be going back! The audacity smmfh read more

Do you know when you go to a nail shop and the people working there tell you "hi what you wanna get today?" Or anything with a welcome greeting .. Well these people didn't even tell me or my sister hi.. We were sitting there for 10 mins before any one asking us for anything.. Smh as I went to pick out colors another 10 mins past .. Didn't have many colors & as I went to sit back down I ask the Guy in the front "how long is it gonna take "? He said "when some one is done ".. I looked at him like TF .."I didn't ask you that.. I ask how long is it gonna be ??!! " I could have went crazy on him .. But I just put the nail polish down .. & left With my sister.. Like #1 that's rude .. I don't care if you own the place be nice to your customers.. Really rude and waited too long for some bs & a negative remark.. I WOULD NEVER RECOMMEND THIS NASTY EXPENSIVE PLACE !!!! Never!! read more

Paris Nails - Too expensive & they have bad ugly designs .. - Nail Salons Near Me - Los Angeles, California

When I first pulled into the tiny parking lot that Paris Nails shares with a few other businesses, I quickly found out that I wouldn't be able to park there seeing as how not one spot was open! Luckily I live around the area so I knew there was a huge parking lot around the back of the building =) When my friend and myself walked in I loved the small cozy feel! I've never seen a nail shop with wooden floors! Every employee was working on a customer so we took a seat. Just an FYI this place is super SMALL! One of the ladies said Hi to us and asked what we wanted to have done, which is ALWAYS a major plus in my book! To be greeted as soon as you walk in is alway a nice feeling. We got to Paris Nails at 11:30am and weren't seen until 1:00pm. The staff definitely take their time when working on each person which i've NEVER seen before!! Usually at nail shops when multiple customers start walking in, the staff start to rush to finish, and start on the next person. I hate that feeling, like you're no longer important enough to have the time spent on you that you're paying for . Anyways.. when I sat down in one of the six spa chairs I was greeted with warm "Hellos" and the lady working on me even helped situate my purse and coffee! LOVED! Her name is HALE. She took her time even though the salon was starting to get crowded! LOVED! I got a mani/pedi and loved how she did exactly what I showed her (a picture in my phone of really short rounded nails). Hale said "Whatever You Want I'll Do". Talk about amazing customer service! Finally! The only issue that I has was the polish on my fingers was a tad bit sloppy which I'm extremely particular about, She left a tiny bubble on my pinky nail, and I had to ask her to clean the skin around my nails to get rid of the excess polish in which she did without any issues. I was a little surprised that the spa pedi/mani was $35 bucks, I thought it was gonna be more like $26 or something lol! But I can't complain because she took her time and made me feel welcomed! We also talked a bit about her and her 4 sisters who all own the nail shop for the last 17 years I believe. They don't take credit cards, only cash and debit =) Oh and the callus remover was free even though it said $5 on the sign fyi! I will be a returning customer! If you don't like a long wait this place isn't for you =) read more

Paris Nails - My Mani & Pedi by Hale today =) - Nail Salons Near Me - Los Angeles, California

I'm a new LA resident & have been looking for a good nail shop - I think I've found my new spot! Great prices, quality work & wonderful staff. Felt like home...I'll be back!! read more

Came in on a quiet Monday waited 10 minutes and fixed my previously bogus acrylic fill it looks great and he listened to everything I wanted with no complaint holla at Danh read more

I've been looking for a clean nail salon to get my mani and pedi. I love Paris nails. Michelle does great design, I'm always happy with my nails . They look good and last a long time. The staff at Paris nails take there time on every client. They do not accept appoints, its a walk-in only salon. If they except appointments I would be there every two weeks. They are always crowded, so make sure you have time! read more

Best nail shop by far! Mindy, Grace, and Michelle are awesome!! The only negative is the wait. I've waited 4 hours before but it's worth it if you have patience and nothing else to do. I got a pedi 2 weeks ago and they still look like I got them done yesterday! read more