What can I say....I've gotten lenses here before and not a problem. I came here and asked for…read morepolarized lenses. They charged me $175. When I got them, they looked weird. When I got to my car..they were not polarized. I went back and told them. I had to wait for the rep that helped me. I told her the issue and she said the new ones will be in a week. I stopped in to get the new ones and they still were not right. She gave me a refund and also she wanted to make it right. So I went back in to see if they were in and were not. 2 more weeks went by and nothing. They finally said it's in. I went in only to find out they were sooo horrendous I was shocked. To top this off...a person that has been there for years could not see what I was talking about. I mean come on...at this point I wanted my glasses and leave and goto my original place. (OPTICAL ILLUSION) oh and on top of that they charged me $120!! In The picture below, top(optical illusion) bottom(eye to eye) look at the difference and it took 3 days!!!!! From ordering to installing!! Never again

Buyer Beware! Refuses to provide me with a ITEMIZED receipt that states I have a one year warranty…read moreand that I purchased Crizal Sapphire for my lenses. Claims it's on file but won't provide me a detailed receipt. Why not? This has always been my experience at competing optical stores. ASK FOR ITEMIZED RECEIPT AT TIME OF PURCHASE. Once you pay it's too late. Service - picked up glasses and they were handed to me with a card - I guess to read, but she moved onto to next customer (my husband) without asking me to read card, adjust frames, nothing. I guess once you pay for your glasses...customer service ends. Too many better places to go at this mall/location. Buyer Beware. Filing a complaint with the Better Business Bureau as well.

Been going here for 10+ years. Quality and service better than anywhere else. High quality frames…read moreand lenses. I have no plans to get glasses anywhere endlessly!

Don is the absolute best. My son went to Don when we found out he would be needing glasses. Being…read morethat he was only a year and a half, we were a little nervous but Don made the entire experience exciting and positive. He started out by fitting my fiancé and I with stylish glasses (with a sun tint) to show Jesse how cool glasses can be. Jesse is now 3 and looks forward to seeing Don as his prescription adjusts. We will be life long customers of Levato Eyewear. Don is passionate about his work and is extremely knowledgeable and precise in his fittings. He truly loves caring for Jesse. Our glasses are always the perfect fit and he takes care of us right away any time his lens is scratched or frames are bent. :) We feel a part of his client family, and lucky to have found such a cozy lovely place. You're the best "Uncle" Don!

We went in there this past Saturday for glasses for my son. There were 2 people upfront with ZERO…read morecustomers inside. We had gone in asking for help to find some glasses for our son, one of the ladies leads us in the back opens up a cabinet and gives us a tray of plastic frames. She then tells us these are our options plus a section on the wall. She then leaves and doesn't help us with any questions. We start trying on glasses thinking it's very odd for no one to be helping us... when we see her walk by. We ask her 2 questions about color and options for fit which she gives us literally 2 word answers for and proceeds to walk away. It was clear we had more questions and could have used some help. I walked out with my kids and husband completely turned off by the lack of basic customer help. We were ready to buy at least 2 full package glasses.

Ridgewood Eyewear is by far the best of the best for glasses and incredible customer service. I…read morehave been wearing glasses for most of my life, and I've always struggled to find glasses that look great and fit well. At Ridgewood Eyewear, they have an amazing selection of high quality, distinct, fashionable frames to choose from. I was really impressed with how many different top-of-the-line, beautiful frames they have. I also really liked how they helped me find frames that fit and looked good. I have never encountered such helpful people who guided me to find the best frames for me. Mostly, I want to express my gratitude for the tremendous customer service that I have consistently received at Ridgewood Eyewear. I had to get a few adjustments on my glasses to get them to fit just right, and each time I went in, they really listened to where the glasses felt too tight. They were always cheerful when I went back, and they always made me feel welcome. It was just amazing how they were able to make the fine adjustments needed to make my glasses fit perfectly. Ridgewood Eyewear is the ONLY place I will go for glasses and I will continue to rave about how magnificent they are. If you need glasses, head over to Ridgewood Eyewear, you'll be glad you did!

Great patience and customer service. Great local eyeglass center, big difference from the Warby…read moreParkers of the world. More expensive but worth it in the long run if you're a four-eyes :)

This was my first time here, all I have to say that Dr. Benjamin Rubinstein is beyond amazing. He…read morewas very patient with me, I am very annoying and picky. He was very honest about the glasses I was choosing. I appreciate it so much. He helped me pick out the right fit for my face. On top of all that, my glasses were ready for me the same day. His service is outstanding and the office is so comforting. I recommend everyone to come here. You won't regret it!

I found my experience with Lens Crafters very nice I had no appointment. I just walked in and they…read moretook me right away. They took my insurance save me hundreds of dollars and also they have an eye doctor at their store which I also liked very much and he warned me about the drug. I'm taking called Mojarro that two patients complain the same as me with blurry vision I highly recommend the store the salesman and the eye doctor highly recommend them.

amazing staff. nice and professional Clean , pretty…read moreenvironment lots of selection.

My son came here for the lasik procedure…read more He loved the overall experience! The consultation was super helpful, they gave him a clear idea of what to expect and answered all his questions. The consultation was maybe 30 minutes, and the actual procedure didn't feel long at all, maybe 15 minutes tops. Afterwards, his eyes felt a little sore and sensitive, kind of like having something in your eye, but not unbearable. The soreness started easing up after a couple of days, and he experienced little hemorrhage. It had taken about 1-2 weeks to fully clear up. Nothing too crazy though--it all felt very manageable! He's so happy to not have to deal with glasses getting dirty, scratched up, heavy on his nose bridge or fogged up. He feels free and His eyesight is now 20/15.

I had my lasik done last Halloween. Following the surgery I had issues and was interested in…read morecoming in for an appointment. To my surprise the doctor was trying to save me a trip and not come in - however I wanted to get checked. When I did come in the service and care for my concerns was discouraging and I lost a trust for even going back to them for my concerns. The doctor set me up for a follow up for "a month or two" which left me to pick the date. They never called to confirm my appointment which was odd for them - which also showed me that I no longer felt comfortable going to this person. I will give a 2 only because the other staff was nice and helpful and for lasik surgery it is a good price.

I can't believe I'm going to say this... but I actually had FUN going to a doctor's office…read more The ambience : They had chocolate and coffee for patients and a beautiful array of spectacles to view ! The office was gorgeous and clean. The visit : The doctor was extremely knowledgeable and friendly .Dr. Weisfield really takes the time to listen to you and definitely makes you feel like you are in capable hands !! The glasses: Lisa and the other women who work there are amazing too. They listened to my concerns that I wanted something professional for work but trendy enough to go out in, and we found the perfect pair! They have a wide selection of unique and trendy frames. The Verdict: the entire office has patient care down to a T! They really take the time to listen to you and your needs. Can't wait to go back!

The staff is friendly and helpful; Dr. Steven Weisfeld is excellent and will test your sight for…read morechanges over time when you are a regular client. I trust his judgement and skill without any question. The store has a good range of beautiful frames in all price ranges. The staff has been here for a long while and is very accommodating.

I have been a patient of James Tracey for over 10 years. I have keratoconus, and my previous doctor…read moresaid that the only solution was using very painful and damaging hard contacts. I decided to switch doctors and went to Tracey for an assessment. They said that I could most definitely switch to glasses and actually achieve better vision. This was over 10 years ago and I've been wearing glasses ever since, which has drastically improved my life. They are also extremely friendly as have a great selection of frames, Highly recommend their services.

I contacted them by phone and sent emails asking them to send me the results of the tests I took on…read moreDecember 6th, which I need for medical reasons, but they did not respond or send me the results that I am required to receive and for which I already paid. I am tired of asking for them. I will not go back to that place for treatment, they are not serious.