Two months ago, we had Paramount Builders replace our bath and shower with another bath and shower. They did a good job on this project that looks nice but they installed faulty hardware. So now we have a nice bath tub that doesn't function properly. After the installation was complete the installers said that the work was covered and that they would return to fix any problem. That might be true if you can get hold of Paramount Builders service. [[HIGHLIGHT]]We have called numerous of times but no one answers the phone. So we leave voice messages and are never called back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We have opened help request on the Paramount Builders web site which results in the same outcome as the voice message, no one calls us back.[[ENDHIGHLIGHT]] You live and learn. Today's lesson is never trust Paramount Builders again. read more

Ryan webster he done a great job recommend him he dave us money and can't wait for my new window read more

The general contractor and his team would get five stars. They did an excellent job, but I would never use them again because of lack of communication.[[HIGHLIGHT]]I asked for a copy of the contract three times and still have not received it.[[ENDHIGHLIGHT]] They didn't have a problem cashing my check this job was 100% cash no financing.. read more

Paramount Builders - Before work was done an after pics - General Contractors Near Me - Virginia Beach, Virginia

See all

Everything went well. [[HIGHLIGHT]]The service advisor was extremely responsive to my needs.[[ENDHIGHLIGHT]] The price was reasonable and the end product was great. My walk in shower is beautiful. The quality and workmanship was excellent. I would recommend Paramount Builders bc they are great. read more

ME and my husband are a returning customers. We really appreciated their quality of products and service. But this time, it was a disaster. We called them to do business with them again. Two sales people came. [[HIGHLIGHT]]We emphasized again and again that we wanted exactly the same windows we had before. We even asked them to check history to find out what they were. They checked in front of us, wrote it down on the contract, and out of trust, we signed[[ENDHIGHLIGHT]]. After the windows and door were installed, I realized the difference. I mentioned to the nice lady who called for review, and asked her to check. It turned out they are different. She told us one sales had left the company, the other will call us. [[HIGHLIGHT]]The salesperson called later, during the entire conversation with him, he was defending himself. Told us that we signed the contract, and agreed with this product. I told him I signed based on trust.[[ENDHIGHLIGHT]] I don't have the old contract from 10 years ago. That's why we told him to check the history. [[HIGHLIGHT]]Not a single word mentioned during the meeting that they don't carry that product any more. They later mentioned that they got bought out[[ENDHIGHLIGHT]]. For the entire conversation we thought we were getting what we had before. [[HIGHLIGHT]]After we told him these do not meet my expectations, he said that is what YOU EXPECTED.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He insisted that all we wanted was noise cancellation and energy efficiency. I told him NO, we have been emphasizing WE WANT EXACTLY THE SAME WINDOWS, BECAUSE they are great on these, difference emphasis.[[ENDHIGHLIGHT]] We were told that their products all meet the energy efficiency standard, and nothing he can do since they don't carry them any more. So I asked for his manager/owner. He then said he will send a team out to check energy efficiency. We are ok with it, but the tone makes it sounds like he is trying to prove that "we are lying". Fortunately, we still have access to the old house. I asked him to check both. [[HIGHLIGHT]]We called the nice customer care lady, and expressed our disappointment with the salesperson.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Later on, after couple of phone calls, we were told that we would receive phone call from one of the managers, probably on the 4th. We waited, and no one called on the 4th or the 5th. We called in the afternoon of the 5th and it went to voice mail. We left message for them to call back[[ENDHIGHLIGHT]]. On the 7th, when I got home, both my husband and I felt strong draft from kitchen. It turned out it was from the door Paramont just installed. The wind was blowing into the kitchen from the bottom of the door. We did a paper test, and the paper was moved by the draft from the door. It was a very obvious movement. We took multiple videos of this. My central heat cannot keep up with it. Both of our hands were icy cold, and we were wrapped in blankets. So much for, "meeting the standard of energy efficiency." We have also informed them of the issues of the door relating to build quality. That was before we found the draft issue. [[HIGHLIGHT]]We left a message again on Monday, finally we got phone call back from their manager. He was RUDE! NO PATIENCE! He was of course sided with the salesperson, and accused us that we agreed to the contract.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I tried to correct it by telling him what exactly happened, he stopped me from speaking, told us to wait for him to talk first.[[ENDHIGHLIGHT]] He said he would send a technician out, we will see what happens next, but to paying 10k, and receive this level quality and service, that was definitely a horrible decision. [[HIGHLIGHT]]I was originally trying to hold off the review, but with the manager's attitude, I don't know what to expect.[[ENDHIGHLIGHT]] read more

An all-around frustrating experience, complete with terrible communication and poor workmanship. [[HIGHLIGHT]]Don't use this company if you value your time, money, and patience.[[ENDHIGHLIGHT]] read more

they did a sideing job but did not do it right because after I had water leaks that mess-up inside sheet rock and flooring after trying to get them to fix it they did not, they sent someone out and said they would repair the damage but never did [[HIGHLIGHT]]this went on for about a year and a half so I had to get it repaired myself because I were moveing.[[ENDHIGHLIGHT]] I would say stay away from paramount builders. the house was in Hampton read more

I had a terrible experience with Paramount Builders! They are overpriced, negligent, didn't preform all of the work that was contracted, did not preform the work in a timely matter, didn't install the gutters properly, and caused property damage. They will not take responsibility for property damage that they caused during, and after construction. [[HIGHLIGHT]]I tried to discuss the property damage with them, asked them to fix the improper installation, and I was gaslit by management.[[ENDHIGHLIGHT]] read more

The roof-- 5/5 Customer service-- 0/5 [[HIGHLIGHT]]They responded to my inquiry and made the quote appointment quickly. Inasked that the sales rep call when he was on his way and he did. He was very nice, considerate, and walked me through their entire process.[[ENDHIGHLIGHT]] We decided to go with this company because of their roofing process, warranty, and that we had the option of not signing off until we were completely satisfied. [[HIGHLIGHT]]Scheduled the install and asked that they call when they were on their way. They did not call when they were on their way so we were surprised when they showed up.[[ENDHIGHLIGHT]] We couldn't move my spouse's car where we had planned because their van was in the way. Took all day for our roof to be replaced and when the crew left for the evening they left their trailer blocking the garage -- where my car was. [[HIGHLIGHT]]I called about 30 minutes after they left to see when they were coming back for the trailer because I had to go to work. Woman had to take a message because they were done and gone for the day. The trailer was not moved until the next day and I was late to work.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We received NO APOLOGY but a "things happen." We requested compensation for our trouble. Wouldn't have bothered if they showed empathy and apologized.[[ENDHIGHLIGHT]] Even if the crew told us before they left they had to leave the trailer, I would have been able to make arrangements to get to work. [[HIGHLIGHT]]My spouse had a question about the roof and we told them we weren't going to sign off until we had an answer. Someone eventually showed up a week later and told us "they should have taken pictures but if not you can request them."[[ENDHIGHLIGHT]] Okay, we want the pictures. [[HIGHLIGHT]]Another week of US calling them because now that the work has been done the call backs don't happen. Guy finally comes out and takes pictures.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was surprised when they sent us the pictures three same day!! Probably because I told them I'd want additional compensation for each week we had to keep calling them to do what they said they would.[[ENDHIGHLIGHT]] The sales rep said we'd had an opportunity to walk around the property with the crew after the work was done. This would allow us to ask questions and make sure debris was picked up. This didn't happen and caused our experience to plummet. We wouldn't have had to wait an extra 2 weeks for answers and pictures AND they could have told us they used more wood than allotted at that time. [[HIGHLIGHT]]The thing that pissed us off the most is when my spouse was on the phone with them, obviously frustrated, and was asked "what do you want us to do?" How about an apology to start?[[ENDHIGHLIGHT]] read more

Way over priced!!!! $50,000 to have a 1,100 sq. Ft. Home resided! They need to put there crack pipe down. read more

I've read some of the reviews about siding through Paramont. We purchased our siding a few years back. Their PVC siding is very good quality, they've backed their product & repaired as requested without any charge. They offer a lifetime warranty & they back that warranty. I'm glad we chose them for the job. read more

The management of this place is out of control and will do anything legal and illegal (that part is known) to achieve their goals. Rob Cox, the general manager is particularly worrisome person. Image how bad his sales staff and installers are. AVOID AT ALL COsTS!! read more

Absolutely do not use this company. I cannot comprehend with how much I paid for windows, that it has taken almost 2 years to get the windows right. Sizes always wrong, installed wrong, always leaking, ruined the wood around the expensive windows, mold problem now from water. [[HIGHLIGHT]]No one ever answers the phone, they'll never call you to tell you windows are in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If I don't call them, I'll never hear from them. It's absolutely disgraceful.[[ENDHIGHLIGHT]] read more

I went to Angie's for roofing contractors. I had 5 estimates. Paramount Roofing was ridiculously expensive. The salesperson was high pressure, tried to guilty for not choosing the top end items. They wouldn't give me a type estimate, just some non-itemized chicken scratch piece of paper. He started at $51,000 but eventually came down to $36,000. And if I were to sign that day hed would take off $5,000. I already had 3 other estimates, PDFs, itemized for under $20,000. Paramount is a shady contractor. Very over priced, big commission. read more

Ryan did a great job giving us knowledge and information on all things siding! We appreciate Ryan's expertise and guidance on windows and siding. read more

I would not recommend Paramount Builders to do Trim wrap. I am actually still waiting for a phone call from them to address my concerns (from June, it's now end of Sept). It has taken from the end of spring (paid deposit), the whole summer and now into fall (still waiting on final walkthrough) to do this trim wrap job which is a one story house of about 1,400 square feet ... not a large house at all! They didn't replace the rotted wood, simply covered it up but still left some out to elements. Appears the trim was cut too short in many spots so they used caulk to fill the gaps. They send someone to fix some portions of the job, now half the house looks one way and the other half looks different. The crew left nails and screws throughout the entire yard close to the house, I picked up two handfuls. Thank goodness the dogs didn't swallow any and thank goodness I had on big sole shoes when I stepped on one. I've also been picking up pieces of trim from my front flower bed to this day. The scheduling department was rude, had to ask the guy to please stop screaming into the phone so that I could tell him my issues. They are really good with giving out excuses, for everything! Definitely do your research, go to NextDoor and ask your neighbors who they used - go with that company not Paramount Builders. read more

See all

Buyer Beware! We purchased a new patio door intended for a disabled family member. The sales rep assured us it would accommodate his wheelchair. Not only does the product impose a risk, but the company has not proactively managed the issue. [[HIGHLIGHT]]Each time they commit to a date for follow-up, we never hear back.[[ENDHIGHLIGHT]] Clearly Paramount does NOT care about safe accessibility for the disabled, it does not care about basic customer service. I do not recommend this brand! read more

I hired Paramount to replace the siding and gutters on my home. The quality of the installation was a solid 4 stars. The workers were polite, professional, and efficient. After installation, they left several boxes of siding and foam sheets. I had to call them to get that removed. That said, sales was very poor indeed. They provided different quotes from their Virginia Beach office, their Fredericksburg office and ( for a period) from a more local office. Two years after siding installation, I had Paramount sales people telling me that I needed to replace my siding because it had extensive algae growth on it. The siding was supposed to be resistant to algae growth and I had a lifetime warranty (or so I thought). They never fixed that problem but they charged me to look at it. In summary, their work is good, quality is mediocre, and support nearly nonexistent I do not recommend this company! read more

I have NOT had work done by paramount. This review is in response to my negative reaction to their sales tactics. Two good comments: 1-Their 3D CAD software is pretty slick. With a couple photos of your house you can play around with colors and textures and make decisions about siding, roofing, windows, etc. 2-The insulated vinyl siding they offered looked like a good product. The Bad- I've done sales before and I recognized the con job right away. The scripted pitch, and leading theatrics was an immediate turn off. Two reps came out from the Richmond office to give me a quote on siding. I made it clear when they showed up that I was gathering quotes from several installers. After I let them finish their performance, I again reiterated that I was not signing anything today and would make a decision once I had researched the products and the companies that I got offers from, the sales guy got butt-hurt and the friendly demeanor disappeared. They were not interested in leaving a business card or putting their quote in writing (red flag). The quote I did receive was grossly inflated, but then laughably "discounted" if I let them put a sign in the yard and take before and after pictures. "act now and get two ginsu knives for the price of one" Paramount- If you have a good product and good installers and a good reputation, your product and service will sell itself. Don't treat us like "marks" . read more

PARAMOUNT BUILDERS: Ed Augustine, y'all! These folks, with the Pseudo, "Hey Y'all", Greeting, which sounds like he's trying to convince people , he's really from Virginia, from the Owner, should be a first warning of the Professionalism I was greeted with. Paramount Builders name alone eschews they do a lot of everything. I stopped by their office , in Va. Beach, several weeks ago, to get an estimate on Window Sill Repair. After waiting in a small Dark Hallway for 15 Minutes, when there finally appeared a Young Lady who told me they don't repair , they just sell Windows. Their Advertising gives the impression , Y'all , that they do it all! I have some friends in my Community recommend I call Beach Windows and Siding. I called the same Day and spoke with the Owner and they came out and gave me an estimate for the Repair of 6 Windows and finished the Job in 5 Hours. They also gave me an estimate for Window Replacement of all 9 Windows next Spring. Hey, Y'all, who you gonna call! read more

I typically only write positive reviews for companies who earn one and leave negative reviews for others, but Paramount Builders treated me so terribly that I will be filing a complaint to the BBB. No need for the company PR department to respond, they've already failed me several times. Let's start with the fact that their own website review page isn't working. I recently had trim work done. I received three bids, with Paramount being $9,000 higher than Thompson Creek, so I went with Thompson creek. when Paramount reached out to me months later to ask if I had other work they might help with, I actually said yes. I asked Thompson Creek to install a foundation wall window, but they said they weren't qualified to do such work. I contacted several other groups to seek help and was also told no, for various reasons. When Paramount called me, I explained my issue and why several other companies refused to provide me service. Paramount said they could do it without issue. First, the estimator said she was running about an hour behind on my scheduled first estimate. We rescheduled. The next day, the same guy who called me a week prior to talk to me about the "great deal" they had going on, asked if I had any work they could help with. I said "yes, but you called me a week ago, I scheduled an estimator, and she cancelled." He said "oh, I'm sorry, this was supposed to be a confirmation of service call, I misread my notes." That likely was not the case. They just have terrible systems. The guy came for my rescheduled estimate. He spent about 10 minutes looking at the project and said they could do it. Then we sat down to discuss cost and he said "look, I don't want to waste my time writing an entire estimate if you're not serious." (I had already tried getting them to come previously. How arrogant" Apart from that, the guy was, genuinely, nice. He was so nice, that he spent 4 entire hours, until 11:30PM, telling me personal stories about his experiences in his line of work. When he finally stopped talking and gave me his estimate, I signed his contract, he ran a hard credit check, and I gave him my deposit. Weeks later, I heard from nobody, so I called the company to ask their progress on my project. The call center deferred me to the guy who was supposed to come take official measurements and put in my order. He never came. Instead, he said "we are really busy and I live really far away. Can you take measurements for me and send pictures?" I did. I also demolished my basement with the expectation they would do this work. Weeks more passed. I called again and asked their progress. The same guy who asked for my measurements and photos then said "this is not my decision to make, you need to call Paramount and ask for the guy in charge." What decision? The decision was made when the estimator told me yes, had me sign a contract, ran my credit and accepted a deposit. About a week later I received a refund check in the mail. I did not receive any follow-up phone call, email, letter, or explanation; simply the check. Two points: 1. Unprofessional, unreliable, unethical, dishonest, and never even began a paid-for job they were contracted for. 2. Twice the cost of Thompson creek on my first project. read more

My mother is purchasing a safety shower from Paramount. She was guaranteed a 2 day install with prep for no mess, which is a big deal because my mother is handicapped and on oxygen. Friday Dec 20 after 11 am one guy showed up and reassured her they would still be done sat. Saturday around 11 they showed up and said they couldn't do it because the shower floor was cracked, but reassured her Monday for sure. [[HIGHLIGHT]]Well Monday after several phone calls because they didn't show, she was told they weren't coming.[[ENDHIGHLIGHT]] It's been days since she has been able to take a shower. Also, they didn't prep properly. There is dust everywhere,a thick coat, inside the closet drawers and cabinets as well. Nothing they guaranteed has happened. Now they're supposedly coming the 26th. So they left the elderly lady on oxygen with no shower for a week with a mess she shouldn't be breathing, and contractor paper throughout the house all over the floor for the holidays. This is Elderly Abuse! read more

They were very professional in meeting our needs. They came out and got straight to work and replaced everything they came to work on. Another thing I liked was they did not try to create more work for themselves by breaking things to remain employed. Very good job. read more

Rueben and Aaron, we're very professional. They explained how their windows were made. they do not use vinyl and if you want the frame to have a different color than white it is baked into the window frame not painted. We ordered triple pained windows that if the argon ever leaked the window is guarenteed to be replaced. they told us it might take 4 to 6 weeks for the windows to arrive but we only had to wait 3 weeks! read more

I hired Paramount Builders to change the siding on my house. When we made the deal and signed the paperwork, I was advised that since I have animals that the crew would be meticulous in cleaning up after themselves, and that a magnet would be used to cover the area, removing small pieces of metal and nails. Although the crew picked up the large pieces of foam and siding, they did nothing with policing the area for smaller pieces of metal and nails. Although the crew worked very hard, and did a nice job on replacing the siding (I am pleased with the new look of my house) the crew consisted of five men, four of which, spoke no English. There was one man on the crew who spoke both English and Spanish, but there was one day that they were working when he was unavailable, and although we had questions and concerns about some of the work going on that day, we were unable to address them because of the communication barrier. While completing the work, the crew obviously used ladders, which were placed in my newly constructed rock flower bed. Although straight when they began, their ladders pushed the barriers out on multiple occasions, and it is now wavy and not what it was like when they started. We were advised that they would send someone back to repair their damage. They also tore holes in five of our window screens, and again advised that they would return to repair the damage. The work was completed on October 31 and they were desperate to close out this work order for the end of the month. I did not speak to anyone at the finance company who was handling the money for this project, but it was almost as if the crew pulled out of my driveway, and I received a text from the finance company advising that they had released the funding to Paramount Builders. The following week, someone did return from Paramount Builders to replace the screens, fix the rock, garden and police the area. However, he was only able to replace three screens as he ran out of material, did not police the area for nails, and advised us that the rock garden was damaged more than he could handle and they would need to send someone else out to repair it. Unfortunately, now that they have their money, they are not willing to finish the repairs that they caused. We still have two window screens that have not been replaced, there is a Spicket cover that they did not provide, and the rock garden still remains untouched. They have been called on several occasions, and either the person is out or they advise that they have done everything they need to do and they are finished. I have to say that I had never heard of Paramount Builders until Covid. Once everyone was pretty much tied to their homes, it seemed like the president of the company, Ed Augustine was on my TV screen multiple times a day with these fabulous commercials about how his customers were like family and how he appreciated people giving them their business. He seemed very genuine, and apparently the company has been around for a while. However, their customer service is poor at best. They will treat you like family until their job is done and then they cast you aside. I did have other work that I wanted to consider having done. I will have the work done, but I will never hire this company again. I had a very poor experience... Not necessarily with the work that was done to change the siding on my house, but the cleanup and the repairs of damages done while the work was being done is my complaint. The main reason I went with this company is because they offer a lifetime guarantee on the siding. However, given the fact that we are having a difficult time, getting them to repair damages that they caused, I am now concerned that they will not follow through with , any warranty work in the future. I certainly have a different opinion of this company now. I do not feel that I can recommend them with regard to their customer service. I believe their crews do what they are told they need to do and if they were told to run a magnet over my yard for nails, I believe they would have done it. Apparently when you have animals, it's not important to the company for them to remove those items which might cause injury. It is two weeks since we had the job completed and I am still picking up nails in my yard and in my rock garden. I know this company has received quite a few positive reviews, but I am not a satisfied customer, so I certainly am not one of them! read more

This is high-pressure sales. If they knock on your door, send them away. Do not agree to set up an appointment to speak to their sales people. I probably paid about $10,000 more than the job should have cost. Their follow-up is really poor. I regret the day if there is any sort of warranty work that needs to be done. The job was done quickly and the work quality was adequate, but only adequate. The crew was wonderful, but you could tell they are piece workers, which means the faster they bang out the jobs, the more money they make. This does not typically equate to the best quality workmanship, or pride in their work. I had to have several issues fixed, where they tried to shortcut some things. I would not recommend them to anyone. I wish I had not let the wife talk me into the project and done some research on them first........ too late now. Live and learn. They will not do anymore work on my house. read more

1-In 2016 Paramount builders came out to give me an estimate for my windows. The windows were more expensive then the 3 other window companies that came out to give me a quote . The representative who came out to my house was in his early 30s and must've been a body builder, to me he seemed to be on steroise. He was very aggressive in trying to convince me to buy his windows, and he was rude at it. Finally I told him to leave. 2-Fast forward May 2022 I requested a price qoute from Paramount builders again for my windows the guy who came out was a nice guys so I thought! He gave me a quote of 27k for 16 windows, I was qualified for 20k fifinancing that covers 11 out of 16 windows. I decided to get a 2nd quote from Thompson Creek and I was quoteded 19k with an apr of 9% for all 16 windows, with momthly payments of $255. The windows are soild. If I recall correctly the windows had 21 or 23 air chambers with double pane instead of triple so I mentioned this to Dan the rep from Paramount builders, and oh boy did he start to speak like a sailor, I wanted to pour bleach into his mouth and washout the Filthy sh*t that that was coming out of his mouth i hung up the phone on him, and I then decided to go to yelp, and read about this company, customers has nothing good to say about Paramount in fact! it seems I avoided a horrific nightmare. read more

Aggressive sales and way overpriced for roof. They wanted an answer right away even though we told them we were getting quotes from different companies upfront. Makes sense since their pricing was at least 3 times more than any competitor. They pulled out all the stops trying to pressure us into signing right away. They wouldn't even give us a card so we could contact them after we were done evaluating our options. I think it is because they knew they were handing out a bad deal. A lot like dealing with a shady use car salesman. Stay away! read more

Paramount builders advertise that there is no payments for two years. I just reviewed my statement and I have a payment of $226.00 on April 11th. I also paid 10% down although they advertise no down payment is required. This is deceptive advertising. However, I am satisfied with their work, so far. I will see how it holds up. read more

Had Paramount builders come out to give me an estimate. The salesman were ok...not pushy and seemingly thourough. We had estimates from 3 other builders...not only were they very high but 4 times the cost and their quote included "60% off labor." I wasn't irritated until a few days later when Paramount called and asked about the quote. I told them they were very high. Then a rep told me they could give me a better deal??? So were they trying to rip me off with the first quote to see if i would bite....looks that way. My neighbor told me to be wary of them. Now you know why. BTW i settled on a local contractor that had excellent reviews and BBB ratings for almost 77% less. Stay away from Paramount. Snake oil or used car salesman...take your choice! read more

High quality work, honest, friendly staff, the best i know of in Virginia. They do it better then anyone! ​

Years of ongoing issues with Paramount Windows. Life time warranty oh my gosh just want someone to return a call. Sent pictures of problems, emails spoke to nice women Amber Thebarge who Promised to get these horrible windows replaced-again no follow up. Seriously such a large company, can't they replace some horrible, drafty, falling apart windows. We were pressured into buying, reassured it would be a wonderful decision only to turn out to be a nightmare. Does anyone at Paramount actually care?? Hello Mr Ed Augustine, we would appreciate your help.. read more

Our experience was less than satisfactory for the cost of the project. I wrote a written letter to the VP if their salesperson came to our property we would involve the police and place a restraining order. As a project manager myself -If I treated my clients ,the way I was treated by the PB Richmond team -" I would be fired !" Project Cycle :From design, order management ,installation [Poor Craftmanship ] and the punch process ! They are not focused on the The "Customer Relationship Experience". Only "Transactional ! " We strongly would not recommend this company to any of our clients and neighbors ... read more

I would not recommend them. years ago I had them reside my home which included wrapping all the trim. I also had them reroof the house. Years later ( now) the white trim is flaking away the white revealing the metal underneath. I called the company and they said they knew it would do this sometimes and it was my responsibility to go after the manufacturer to get compensation . (I did ,but got very little cash snd certainly not enough to redo the job.) They used faulty material on my home refused to make it good. (The roof also leaked a few years later too.) read more

The worst experience I have ever had, please do not use them, do not let their fluffy presentation fool you. A friend recommended their service because they had a good experience with them over 5 years ago, but they are overly priced and not focused on customer service anymore. I mainly went with them because of their lifetime warranty, but did not receive their fine print until after the windows were installed. Please insist on seeing the lifetime warranty prior to signing, you will see it's not what you expect, most of the charges to have something replace are on you after a year. First off, the crew who came were very friendly, but that's about the only good thing I can say. They left screws, broken glass, wood splints, etc. all in our house and outside in the flower beds. It started to rain at the end of the day and instead of coming back, they continued to replace windows in the pouring rain, running in and out of the house tracking water and mud the entire time. They never once used a leveler to level the windows and when I asked why, they said it wasn't necessary because the windows level to the panes in the windows and then they caulk around. Unfortunately, at the time, I had no idea, but have sense learned that is total BS, they are supposed to level. When they left, they advised they would come back the next morning to take the trash out of the yard, but never came back. It took numerous phone calls to finally get someone here to take the big stuff, but they still left the nails, screws, broken glass, etc. inside and outside the house. The first time I went to wash the windows, I found windows that just fell off track. If you do decide to go with them, be sure to check your windows while they are at your house. If you don't, your 1 year warranty will run out and all labor will be on you. Also, be sure they clean your windows as what you may think is just smudges, is actually glue that you can't remove without special chemicals. My advice is DO NOT USE THEM. read more

Easy review here. As another reviewer said, I would absolutely never use Paramount Builders, ever. --- I've lived in Virginia Beach for nearly 20 years, and every year, I would conservatively say that about 5 times in a given year, there is a knock at the door. Oftentimes I jokingly turn to my wife and say "It's Probably Paramount Salesmen!" Sure enough, she laughs as I open the door and there is the poor soul with the Paramount shirt on at the door once again. My reply: "Not interested. You guys are way too expensive, and your buddy was just here 2 weeks ago knocking on my door anyway"). Well, that is on a good day. I have had to use expletives on one occasion with a persistent guy who thought if he talked over me long enough that I would change my mind. He grabbed the screen door as I was turning to go back inside and that was it. Well, I guess I can take telling someone "Get the eff off of my property" off my bucket list I guess?! I will not use them on principle, based on all the door-to-door pressuring of people, but my neighbor got succered into getting 4 windows on the back of his house, and the house vinyl wrapped in the few areas it was not vinyl already, and he paid a 5 figure number for the work. I about fell over when I heard the price he paid for the small amount of work that was done. So, summing up paramount builders: 1) Barraging of neighborhoods with door to door salesman for unsolicited (and illegal) selling multiple times a year. ("No Soliciting" Signs at the entrance to the neighborhood mean exactly that). 2) Cold calls, even if you are on the government "do not call" list. If you say "take me off your list", don't expect them to actually honor that as required by law... 3) Way too expensive! It is more like a pyramid scheme of jacking up prices, flooding all the neighborhhoods with sales folks, salesman and mgmt take a cut, then they hire workman to do the job you could have hired directly to do a job for much cheaper anyway. 4) The biggest for me: They have NO PRINCIPLE. They are 100% money driven in their actions. Life is too short for me to ever consider supporting a business like that. --- If you want to throw your money away, go to Paramount Builders! Or just build a firepit in the back yard and throw it in. That'd be less hassle. :-) If these guys would close up shop, the world would be a better place far as I am concerned. read more

Paramount Builders - General Contractors Near Me - Virginia Beach, Virginia

Worse Company ever - they never paid me for training and they Jack up prices on their products by massive amounts which you can get the same produce for much less!!!! Rip off and unethical company to work with by far- stay away as a customer of employe!!! read more

I had siding put on my house. They did a great job with the siding, there were issues with some of the trim work. I had the project manager come and see the issues. It took several calls with him and his workers and the issues were not resolved. I contacted the person in VA. Beach. Sending pictures and the problems were finally fixed. read more

Do NOT BUY Windows from Paramount! I have been calling and waiting to get my leaky, unsquare windows fixed for about a year...still no one will take 'ownership' of the problem and get them fixed. Been getting the 'run around'... Do Not spend a dime on these guys! read more

BEWARE!!!Well much has changed over the past 8 months. My review before was total BS, all the promises that we were sold on from Sheri was nothing but lies. We are still fighting with Paramount today with the incomplete job (yes 8 months) and the poor quality. Sheri preached about the quality and the expert installation. All total BS, they trashed our yard, broke our ornaments, shutters upside down, windows wrong size, the trim is a wavy mess, sharp jagged edges, good luck getting someone to return calls, we still have not received our invoice with the jobs broken down and itemized. They took our money without me approving the completed job. I have detailed videos and pics along the way that I will be posting so someone else doesn't get screwed and scammed by their sales people. read more