The front desk service was great, and the staff was very friendly and welcoming. Unfortunately, the…read morefood was extremely disappointing. Everything was served cold, including the sweet potato fries, and the rice was undercooked. The food honestly tasted and felt like I was eating two-day-old leftovers. It was that bad. I truly wanted to enjoy the meal, especially because the customer service was excellent, but the quality, temperature, and overall taste of the food really missed the mark. I hope they can improve because the staff was wonderful, but unfortunately, the food was not.

This is a birding site with everything, Varieties of…read morefeeders, bird seed and treats and a great resource for learning about birding. The owner gives periodic lectures on birding topics. Ann K.

Great customer service. The staff is knowledgeable and really show that they care about the health…read moreof the animals. A lot of people are saying they didn't like that they were denied the purchase of a pet. But that's because they probably gave an answer that caused worry for the well being of the pet. Unfortunately people like the idea of a pets but not the idea of investing in the proper care and proper set up for them. I have been to many petcos locally and outside of the county. And this petco is a hidden gem because I've never seen such care and determination these guys put out. For all of those complaining or making things up to escalate situations for their own benefit I dare you to go to other petcos and see how much better the Lompoc one is compared to them. The staff really care and they are really good people. I've been coming to this one for many years. Don't always believe what you see in reviews. I've seen how badly the staff get treated for doing the right things.

Absolutely unacceptable experience at the Petco in Lompoc, CA…read more I was in the store with my family, including my 7-year-old daughter, to purchase a teddy bear hamster and a temporary cage. While an employee was retrieving the hamster, the General Manager approached us aggressively, raised his voice, and began scolding us about the cage, claiming a previous hamster had gotten ringworm from it. I tried to calmly explain that the cage was temporary and that we had done our research, but he would not let me speak, repeatedly talked over me, and belittled me in front of my child. His behavior was hostile, intimidating, and completely unprofessional. He then told us that if the hamster got sick, we should "not come back" because he would refuse to replace it, which felt threatening rather than helpful. Most alarming, his speech appeared slurred, and there was a strong smell of alcohol. Regardless of the cause, his conduct was inappropriate and concerning, especially from someone in a management role. What should have been a happy experience for our daughter was completely ruined. No customer -- especially a family with a child -- should be treated this way. Corporate should seriously look into the management at this location.

The Farm Supply Company locations in:…read more Paso Robles - Santa Maria San Luis Obispo. - Buellton Arroyo Grande. - Pump & Well I did a review for The Farm Supply Company from a third party research firm. My reviews, recommendations and comments about how the company in general can improve customer volume was done all the way back on 2/27/2025 from the times of 7:00p.m. - 8:30p.m. through the zoom platform. Even though this was a late time frame during business hours, I still kept my end of the deal and attended the Zoom meeting to help improve the Farm Supply Company from a potential customers standpoint. I did rate the company honestly and gave feedback as to how Farm Supply can improve customer acquisition. The WARNING to potential customers is to be Very WEARY and CAUTIOUS about the Farm Supply Company in general! I say this because The Farm Supply Company has not paid me until now 4/21/2025! I want to reiterate that I did the survey meeting with a representative of the Farm Supply Company way back in 2/27/2025! The third party agency that connected me to rate the Farm Supply has made multiple attempts to have the company pay me a small incentive for my time doing the Zoom survey. The company has repeatedly made several excuses as to why the payment had NOT come through, with all the excuses finally running out! If the Farm Supply Company can do this to me, I want to alert potential customers of the way they conduct business. If purchasing something from that store PLEASE be Extremely Weary of their return policy, and how they may potentially come up with several excuses as to why they cannot accept the return. They also do a lot of overcharging of their merchandise to an exorbitant amount compared to their other competitors like The Home Depot, Lowe's Home Improvement and Ace Home and Garden. I want to give my suggestion of being WEARY and CAUTIOUS of potentially shopping their because I would not like to see potential customers being taken advantage of like the way they did to me for giving my honest and constructive criticism. Please be Safe and Very Cautious of their potential up-sales! Be Safe and CAUTIOUS if potentially shopping at their overpriced stores!

We purchased chickens this season and only 3/5 were hens, two roosters!!! Hence, 3/5 stars. Farm…read moresupply would not refund our money or take the roosters back. If we had purchased elsewhere, they would have had better guarantees.

Sharon was very nice, when we couldn't find bird formula she had some in stock for us to come pick…read moreup. You could tell from how she kept the birds she was raising that they are loved and cared for. If we get another bird it will definitely be from her!

Sharon is great I highly recommend if you're looking to buy a bird that is treated humanely only…read moreperson I would purchase a bird from.

I just love(d) Birds and B's, nothing but positivity and delight when visiting there…read more 10 years ago I adopted a double yellow, headed Amazon. She is the light of our lives, and Kim at Birds And B's has taken care of her since the day we brought her home. She offered sincere care, concern and incredible knowledge about the Amazon Parrot. Echo is now 10 years old, and as I do, every month or two, went to retrieve my supplies, that were needed for her. To my surprise, the business had been sold. Not a problem as I introduced myself to the new owner, and carried on with my purchases. I have to say, I have continued to shop here, as the quality of merchandise had always been the same, and I expected nothing less. I was wrong, unfortunately, and I've decided to take my business elsewhere, at this point. This was not an easy decision as I love the "Mom and Pop" vibe, and I'm MORE than happy to keep these types of businesses alive, and support them, in my hometown of Ventura. I tried my best, with the new owner, even had Echo groomed there two times, even though I never felt like a valued customer. In fact, I felt like she didn't even like me, which is crazy. I would come in, say hi with a smile, and was treated with just a stare. 7 out of 7 times, I would stand in line for SEVERAL and i mean 10's of minutes, while she talked with ONE person. Did not know who that person was, It seemed, she would make up conversations just to not engage with me. I would always buy toys, food, even want to ask about new products, but she was completely uninterested. I consistently gave her the benefit of the doubt, but finally realized it wasn't me and there was nothing I could do about it. The last visit I made, I walked in, and surprisingly saw a familiar face, an old employee that had worked there prior, to the new owner. It was literally the best visit I had had, and I made that my last as I saw the attention that the old employee gave immediately, and knew then, i would not be returning. I gave it one last attempt, and I called in for a grooming appointment; early by my standards, which surprised me because I had JUST been in there, but realized I don't think her nails were even addressed [trimmed] on that final grooming. That was the final straw. Wish me luck, as I know the care for exotic birds are limited, locally, when it comes to GOOD care, but I just won't take the chance anymore. Simply said; I DO NOT RECOMMEND THIS PLACE AT ALL. As you can see, i PREVIOUSLY, HIGHLY recommended it I'm being very nice by giving that extra star, as I don't want my review to be questioned at all. This is 100% fact and I have given her more than ample opportunity, even questioning myself ‍ Ugh, so excited to MOVE ON

I have a 2 handraised budgies and 1 handraised Bourke that I got from the shop owner, Amelia. They…read moreare the picture of good health. In October I fell madly in love with a 'Princess of Wales Parakeet', who had been attacked as a baby and was missing part of his beak. (This bird, Cosmo, was NOT from Birds & Bs) While he's still young, Amelia has been grooming Cosmo's beak every week for months, little by little, to help his beak grow out in a way that helped his underbite, and prevents splitting. The progress he's made so far is remarkable. She has been so patient and kind, explaining the process in detail along the way. I know Cosmo is living his best life thanks to her. We are forever grateful.

I found this place to be the cheapest place to buy birdseeds. Also you're able to buy birds there…read moreas well.

I would call ahead and ask if they have what you want. I went for a common chicken feed item and…read morethey were out of stock. Otherwise they have a great selection and offer considerable horse related items.

Such a fun little stop while traveling through. The staff gave my dogs treats right away which was…read morea huge win, and the prices were great. My dogs were obsessed with the freeze-dried cod. Seemed like they had a really solid selection overall too.

Had great interaction with Cesar. Got a great jacket and chews for my girl. Cesar was very…read moreattentive and patient and prices weren't crazy. Will def come back with my dog.

My girlfriend loves your fish Wide variety of aquarium…read moreplants and rocks to choose from , as well as other high quality filters and accessories for fish tanks . I spend too much time here ...

Love going to the Pet House - they have a huge food selection so it's easy to try different brands…read moreof cat food and see what works. Also - they have free samples at times in little pouches so you can try without paying for something that may not work - you know how cats are - picky! Only quality items here and everybody is super friendly. There's always a new snake or lizard up front that's fun to look at as well... great place - and super clean as well.

I love this pet store, some of the nicest people ever run this store, a pleasure to do business…read morehere ~Roxanne Ross myartrox.com

Matt is sensational! He orders egg food for me on a regular basis, and is extremely prompt with his…read morenotification upon its arrival. This is what customer service is all about. Thank you Matt!

I wish I could give 1000 stars. What a great spot! The staff were so helpful and nice and…read morewelcoming. The self service pet wash was not only easy to use but included everything you needed and you even received 15% off additional treats after the wash. We are only here visiting but I will definitely be wishing I had a Lemos closer to me! Thanks for the great and welcoming service.

Little feed and pet supply in Lompoc. Stopped here on our way back from picking up some chicks from…read morea local farm. Since we wouldn't be getting back to Ventura in time, we decided to get some of the essentials here. Super friendly team helped me locate what I needed and helped me loaded in the car as well. Quick, efficient and super friendly. Clean to boot.