We hired Valley of the Moon to refinish our upstairs hardwood floors and replace downstairs carpet…read morewith engineered hardwood. Price-wise, they were the most competitive quote we got. Jason was great during the estimate and scheduling phase, he was responsive, easy to reach, and kept us in the loop before the project started. Once the install began, I would have liked more on-site oversight. I think some early in-person guidance from Jason could have prevented some later issues. The refinishing upstairs turned out well overall. They did a good job protecting cabinets and managing dust. We did notice some visible sanding and finish inconsistencies at first, but they acknowledged it and fully refinished the room at no extra cost, which I appreciated. It was inconvenient during move-in, but they stood by their work. The bigger concern was the engineered hardwood install downstairs. While it looks good overall, there are noticeable waves and hollow spots that seem tied to insufficient levelling. It's not realistic to expect perfection, but better prep would have made a difference. On the plus side, when we asked last minute to extend hardwood into the primary closet, they accommodated with leftover material and didn't charge extra labor, which was a really pleasant surprise. Timeline communication could have been better as we had to adjust our move when project slipped a few days, and I often had to ask for updates rather than receiving them. Bottom line: good pricing, nice people, willing to fix issues, but quality control and proactive oversight need improvement.

As the owner of a kitchen and bath showroom in Novato, my Team and I have been referring clients to…read moreValley of the Moon Flooring for many years. I have also worked with them on flooring projects in both my own home and our showroom. Jason and his team are consistently professional, communicative, and easy to work with. They provide timely quotes, and their installers deliver high-quality workmanship. In addition, their showroom is well-organized and offers an extensive selection of products. I highly recommend Valley of the Moon Flooring and have had nothing but positive experiences working with their team.

Tracy was a pleasure to deal with. Knowledge, personable and friendly. Great service, excellent job…read moreon our home. Laura was outstanding as well. Would highly recommend them for your flooring project.

We have used Rugworks for a large remodel project and most recently are having them help us with a…read morerental property. Can't say enough good things. The service here has always been great. Big or small project. Knowledgeable and very helpful. Highly recommend Rugworks Sonoma!!!

Worth every single penny - I promise!! We hired Raffo in 1998 to refinish our fir floors in an old…read moreVictorian and we were so happy with the outcome. We just hired Raffo again to resurrect some pretty rough floors in our 1930's house. My husband, a contractor, rented the equipment and removed layers upon layers of old flooring and glue. He gave it a good try. We asked Raffo to come in and finish up the job and it was like night and day between the equipment and the skills. My husband did a great job but we should have just started with Raffo and saved ourselves a lot of time. We are so, so happy with the outcome and greatly appreciate Raffo for working within our crazy one week move-in timeframe.

Just completed a new kitchen, entry and hallway floor with Dave and his crew, Fernando and Abel…read more Skilled craftsmanship shows in the work they provided. Courteous, punctual and cleaned up nicely each day after the end of the shift. I highly recommend using SFG for all your flooring needs. Very fair pricing too. Just a great experience from start to finish.

Mattie's Hardware is an incredible partner. This is the second project I've done with John - this…read moreone was to replace the hardwood in my kitchen after a leak caused extreme buckling. John has great communication, fair pricing, and 5-star craftsmanship. Highly recommend. He also helped with an clutch cabinetry project in the home, which was really clutch.

I've hired Mattie's Hardwood Floors three separate times over the past six-ish years, and each…read moreexperience has been consistently excellent. Their craftsmanship is top-notch--they pay close attention to detail and clearly take pride in their work. It's obvious they care about the final result and making sure their clients are truly happy, not just "done with the job." John and his team are great communicators and have always been 100% reliable with timing. Georgio (one of John's team members) did my kitchen floor recently - he is very pleasant and trustworthy. Great combination of skill, professionalism, and kindness. I wouldn't hesitate to recommend Mattie's Hardwood Flooring again and highly recommend them to anyone looking for quality hardwood floor work.

In rare cases you find a company that truly cares about the quality of their work and are…read moreinterested in the thoughts and concerns of their clients. Uriah and his team are of that persuasion. Hired them to put in 24 recessed lights and a (very) large ceiling vent in the kitchen. It all came out looking amazing, my wife and I are very happy with the finished product. Go the extra mile, naw, they go the extra thousand. I would hire these guys back in a NYC minute!

Now that the Holidays are behind us, I can finally write this review. Long story short, we had a…read morepipe break under our main bathroom which also involved sewage. Following the remediation work authorized by the insurance company, we decided that this unfortunate event gave us the opportunity to completely remodel our all original 1961 bathroom. I began looking for contractors and reading the reviews on Yelp. I selected three, two from Yelp and one which was a referral. Uriah, owner of Hawkins Remodeling & Repair, responded quickly to my request and set up a date and time that worked wonderfully with our schedule. He arrived as scheduled and we toured my complete wreck of a bathroom. He took measurements, pictures and we talked all while he took notes of everything including what our vision was. He asked questions and offered suggestions including installing a new bathroom door. Uriah sent back a proposal just a couple days later and while I was still waiting for the last contractor. In the end, we just liked everything Uriah and his company had to offer and selected them for the remodel. We agreed on a start date the Monday following Thanksgiving. Uriah asked if he could come over the on the weekend prior to drop of the dump trailer as the bathroom was going to be gutted with a lot of debris, so this made perfect sense. On Monday, Uriah and his team members, Carlos and Miguel, showed up promptly and right away began working by masking all the carpeted area with plastic sheeting where they would be travelling on. They also set up their 'shop' in our backyard for the duration of the project. Every day I came home to an extensive transformation. We had a lot going on in this little old bathroom including a faux divider wall removed, replacing the window with an obscure double pane window, which I asked for at the last minute. They were also moving electrical outlets and extending the plumbing height to accommodate our new fixtures but more so for all the tall bodies living in our house. They removed our existing cast iron bathtub, preserving it as we were having it refinished, so they removed it entirely so they could reinforce the main beams and redo the subfloor. Do you know how heavy those tubs are? Also, did I mention that this was a 1961 original AND was built on adobe? This means nothing in our home is level! Carlos and Miguel handled every challenge that was thrown their way. Uriah checked in with me on a regular basis and discussed any potential problems or issues that his team discovered and offered suggestions or solutions. It was very refreshing to know they just wanted it done right and for us to be completely satisfied. Near the end, we had the tub resurfaced and no one was allowed in the bathroom for two days following as it needed to cure. I didn't want to lose them for a that time, so I asked Uriah if they could replace our back patio slider, which too was old in need of replacing. He quickly gave me a bid, I accepted, and the team installed a beautiful new patio slider. It should be noted that it was pouring rain too! They came to finish up on the final pieces and what an amazing Christmas gift it was! I can't recommend Hawkins Remodeling & Repair enough. They truly transformed a "beast" into a "beauty". Thank you, Uriah, Carlos, and Miguel (The Hawkins crew)! We look forward to working on another project with you in the future!

Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

Great crew. Great work…read more Gorgeous floors. Very happy with the attention to detail and the cleanliness of the work while in progress. Highly recommend.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

Peter did a very good job two years ago of the oak floors throughout my 1424 sq ft house. He…read moreworked with me to find the best stain color and with his son got the job done in a week after everything was moved out. I chose him because he presented well in the first meeting, had much attention to detail, gave a better quote than two others, and the scheduled start date worked for me as well. All of the furniture moved out and moved back in was unscathed. He was professional throughout except for one item. In my bedroom there was a 2" by 1" spot by the wood register where the wood floor was a little jagged. It would've been good had he mentioned it to me. Once the sander went over the spot it raised up and got worse. I didn't see it until a week after the job was completed. Peter shared his concern that there may be termite activity but together we checked it and such was not the case. I would've preferred that he alerted me to it initially and warn that the sander could damage it further or tell me that it had happened instead of my finding it later. I understood that he would return to repair it and was willing to pay him but texts to him re this went unanswered. The job is small and will require some time but in the meantime found a small container of the same stain but have not found anyone yet that can/will do the job. Thus the four stars.

Peter did our kitchen floors very quickly and at a great price. We had an initial quote from…read moreanother floor specialist that required more work than was actually needed, and Peter advised that the job would be much simpler, so we really appreciated his honesty and integrity. We're very happy with the completed work, and would gladly work with him again.

Tiled a wall 14 ft x 10 ft with fireplace in the center. Absolutely perfect. Best job I have…read moreseen. Nick and crew are amazing.

Nick at Sonoma Custom tile is great. I am adding them to my list of contractors and will recommend…read more Great people to work with and they also do great work. Just did a kitchen backsplash for us and we're super happy with the work and the experience.

We had an excellent experience with Golden Oak Flooring. They did a beautiful job refinishing our…read moreexisting hardwood floors and installing new flooring in the office so that it now seamlessly matches the kitchen and family room. The finished floors look absolutely beautiful. Throughout the project, the team kept us informed about issues they discovered with the older flooring as the refinishing work progressed. They were also very accommodating when we requested changes and completed everything within a very reasonable timeframe, allowing us to stay on schedule for our move-in date. Mark was responsible, responsive, and easy to reach. He was my primary contact from the initial quote through the completion of the project. Brett also did an excellent job and was always courteous and professional. We are very happy with the quality of their work and highly recommend Golden Oak Flooring to anyone looking for beautiful hardwood floors for their home.

Mark and his team just removed 5 rooms of old carpeting and replaced it with high end 'luxury…read morevinyl' plank intended to 'match' some existing flooring in other rooms in the house. Although I'm not a fan of faux wood, the real wood options are just too expensive now. Removing the carpet presented some challenging problems (walls built on top of the carpet edges and carpet glued to stairs). And there were unexpected bad subfloor issues that Mark had to deal with. Mark also recommended replacing all the mismatched baseboards for a uniform look and I am so glad he did. The end result....floors and baseboards... was much better than I anticipated. And the additional charges for unanticipated additional time were very fair. The positive reviews for Golden Oak Flooring are well deserved.