This was the best experience! Eleanor was so kind and explained everything to me. It was my first…read morefacial and I was so relaxed. My skin feels so clean and I couldn't recommend any more!

Best facial ! Susan was lovely & very attentive & knowledgeable! Look forward to my next visitread more

Got my brows done by Shannon and she did an amazing job! Will definitely be going back…read more Parking lot right next to the shop as well.

The very best pedicure and experience in the area. Wendy did my pedicure - a relaxing and amazing…read morejob! Thank you!

I recently had a Korean lash lift and brow tint. I was a bit nervous because I my eyebrows are…read morebasically unnoticeable and I don't wear mascara - so I thought it all might take some getting used to. I have come to the conclusion that IT'S A GREAT IDEA to turn yourself over to Beautique for beautification! My expert and very patient treatment provider was Lilliana and I will be going back to her for sure! I appreciate the suggestions she made and I'm super glad I listened to some of them. The lash lounge was so pretty - just the kind of space I love to relax in. I'm sure everyone leaves there smiling... I know I did! I kind of love having noticeable eyebrows and lashes and they are just right. Thank you Beautique! See you soon.

I made an appointment here to get my hair cut after having a bad experience with another stylist…read more I was hoping to get all my hair evened out to the shortest layer. On the day of my appointment I got a call saying they wanted to move my appointment from 4 to 5 because my stylist was running behind. I couldn't do that so they kept my appointment at 4. I was actually expecting that they would try to reschedule but I guess there was no need. From the moment I got in I could tell the stylist was in a hurry. She sat me down and looked at my hair then told me it could just be blended to fix the bad layers and that she could dry cut it. The whole time, she and another stylist were talking about how my stylist needed to leave to go on a trip. She cut my hair then said "It looks great! Do you think we need to wash and dry it?" Mind you, this had been less than 10 minutes for an hour-long appointment. She hurried to wash and dry my hair, she put conditioner in my hair then immediately washed it out. She didn't even dry my hair all way then realized she had to fix the layers more. Meanwhile she is rushing and talking to the other stylist about her trip she's about to leave for. When she was done she said it looked good and asked me about it while taking off the robe. She didn't even offer to have me look at the back of my hair, the part I wanted fixed, before she started packing up her things. I felt so rushed I didn't even ask to see it because they made me feel like such an inconvenience. All and all, it felt very unprofessional from both stylists and I still need my hair fixed because she finished in 35 minutes.

Arianna did an amazing Erbium laser treatment last year, and I plan to do these yearly because the…read moreresults are amazing! I drive from an hour away just to get it done. I only wish that I lived closer, but it's worth it!

I had one of the worst and most disrespectful customer service experiences here. I purchased a…read moreGroupon for two IPL facials. While the technician was exceptional and professional during both visits, the front desk staff made the experience frustrating and unpleasant. During my second visit, the woman at the front desk claimed she couldn't find my Groupon number, even though it had already been redeemed during my first appointment. She treated me as though I was attempting to get a free service, which was both humiliating and upsetting. After jumping through hoops for 10 minutes to prove my case, I was finally able to proceed with my appointment. Again, the technician was wonderful and even apologized for the inconvenience during my session. Before I left, the woman at the front desk also apologized and promised to follow up with an email offering a special deal for continued services. That email never came. When I followed up by email and phone, Gabriela, another staff member, was dismissive and argumentative. She focused on irrelevant details about the Groupon being expired and incorrectly claimed I was a no-show for an appointment on 11/13/24--when I had, in fact, been there and received services. When I calmly requested to speak with a manager, Gabriela began yelling at me over the phone. Despite saying "excuse me" several times, the shouting continued. Her behavior was shocking, unprofessional, and completely unacceptable. This business seems unable to keep accurate records and has no regard for how they treat their customers. If you value professionalism and respect, avoid this place at all costs.

Emma T. gave me a wonderful, relaxing facial! My skin just glowed and wasn't red and tingling. Emma…read morewas also very informative about the products she used.

Takes forever to get an appointment , nevermind just answering a question or return phone call.read more

Laura is absolutely amazing. She did a full assessment of my needs and created a treatment plan. I…read morehave seen incredible results without having to do anything invasive. I am 53 and concerns about eye wrinkles and sagging skin. I truly have seen a significant improvement noticed by others. Her prices are reasonable. I feel like I have a personal physician for my face. She is talented. Truly an expert! Go see her.

Laura Aussant is truly passionate about her profession and providing her clients with excellent…read moreservices. The environment is relaxing and Laura is both gentle and caring. She is an expert in her field and will help you look and feel your best. I highly recommend FACES and have been so pleased with the services I have received! Treat yourself!

Kathy has expert ability and she works quickly. It is also very easy to talk to her. i'd like that…read moreshe keeps her appointment times very carefully and there is usually never a long waiting period.

I've been going to Port City Salon off and on for over 20 years and I always let Kathy, the owner…read moredo my hair. This salon is out of downtown so parking is absolutely free and available. The decor is modern, lovely and impeccably clean. They have the most beautiful live plants. I don't know too much about styles and colors but Kathy does and I let her do her magic. In all this time, I was only disappointed once and when I went back a week later, Kathy fixed my color for free. They always stand behind their work. A few of the women offer waxing and I've never had it done better anywhere else. They also do nails. Walk in service is available. This salon is the best bargain around as their prices are not as pricey as your higher end salons.

Just got eye lash extensions done by Melissa and OH MY GOD!!!!! She is amazing! I've never had my…read morelashes done before and she made the experience great! I walked in with my little blonde eye lashes and wanted a bit more length and fullness and she did exactly that (I got the classic set)!! I walked out with the perfect set! She's very knowledgeable about what she does. Her studio is clean and organized. And she's a sweetheart. The whole process took about 2 hours and she made it so comfortable. Anyone looking to get their lashes done in/around the Newburyport area, I highly recommend you go to Melissa!

I've gotten my eyelashes extensions done a couple times and they always come out AMAZING. 10/10…read morerecommend

Such a sweet place with excellent service! Allison is a phenomenal stylist and colorist! I've tried…read moremany other places and this one is far and away the best!

I love coming to Capelli Chic and working with Jay!…read more It doesn't matter that I live an hour away - the drive is more than worth it. The salon is bright and cute and well stocked with Living Proof (my fav!) products as well as Kevin Murphy that I love being able to conveniently pick up for my husband while I'm there. Speaking of convenience, it's so helpful to be able to pay and tip via Venmo. Jay is an absolute master who can really do it all. Her coloring skills are second to none - she has made me a perfectly toned (SO HARD to find someone who can tone perfectly!!!) bleach blonde as well as brunette. When I asked her to get me back to my natural color she got it perfectly blended in one seemingly effortless shot. Amazing cuts too. I'm able to give her barely any instruction and she knows just what to do with my face shape and hair texture. Also able to give me manageable bangs as well as able to help me grow them out when the time came. And to top it all off I always leave the salon with a blowout that makes me feel like a celeb ready to take on the world. Almost don't want to recommend her just so I can keep her secretly to myself and not have to wait for appointments lol. Book with Jay and you won't be sorry.

Me and my friend Jessica went and got two pedicures. I am very disappointed after giving them a…read moresecond chance after getting my manicure there I was hoping it would be better. When you spend $100 for a pedicure, then pay tip on top of that and you're not happy it says a lot. I would highly not recommend this place. I can do my nails at home better than this. I don't even feel like I got a pedicure after paying all that money.

They did a great job. No wait on a Sunday morning. I will be back. Very pleasant atmosphere.read more