I really like going to this salon but sadly I think today will be my last day going there. The male nail tech I had was hitting on me the whole appointment which made me feel extremely uncomfortable. Unfortunately going to have to find a new salon. read more

My first visit to nails 2001. And my last. Not impressed at all. I arrived with a gift certificate which was purchased for a mani pedi. It says that on the certificate and the price was noted. During pedicure the tech asked if I wanted him to put on callous remover. I said sure. I have never been charged extra for that but they charged me 8 extra dollars. Also no soak with manicure. I guess maybe that is extra too. Also it did not appear that tools were cleaned after each visitor and I saw the same file used on multiple customers. Creepy! read more

I went in for a pedicure as a walk in and was helped right away. The customer service was wonderful. I have very thick toenails and he did an excellent job trimming them. The foot scrub felt great also. Highly recommend this salon. I will definitely be back. read more

I've been seeing Chloe at Nails 2001 for about a year and she has been AMAZING! Aside from being an overall sweet person, she is also wildly talented and does a phenomenal job every time. I recommend her to everyone I know! read more

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I've been going here for years! The best nail salon in the area. Every technician is great. I almost always see Vicky or Joe, they're both truly exceptional! read more

Nails 2001 - Nail Salons Near Me - Newburyport, Massachusetts

I been coming to nails 2001 for many many years. I love this small family business and their work ethic . Not only do they do beautiful nails but they are one of the kindest hardworking family I know. I usually get my nails done by Huong but the other workers are amazing as well. Their prices are very reasonable. read more

Just moved to the area & was scared to try a new place. The owner and technicians were ready at my appointment time. Great customer service and I am pleased with my dip mani and pedicure! read more

Very disappointed. Invited a friend to join me for mani/pedis, and was mortified by the way she was ignored by the staff. We arrived for our appointment, which had been made a week in advance, and one technician started working on me, but my friend was left just sitting there. After about 10 minutes we asked if they had forgotten about her. After another 10 minutes or so, someone did start her pedicure. We settled in to enjoy the rest of the afternoon, but soon we were to be disappointed again. After the pedicures were done, they asked my friend to wait 5 minutes for someone else to do her manicure, because an appointment just came in. My friend understood, and agreed, however after approximately 20 minutes she was still being ignored. At this point, she knew she did not have the time to wait any longer and had to leave, yet no apology from the staff. When I was finished and had paid for the service we did receive, I tried to explain my disappointment to the owner. I asked why they took a walk in customer and did her nails while we had appointments, and my friend was ignored. He had no response, and still no apology was forthcoming. I should mention that two other customers left unhappy while I was there as well. Needless to say I will not go back. I will say the woman who did my nails did excellent work, but the customer service was atrocious. read more

Nails 2001 has been my salon for 4 years now, and I refuse to cheat because they've taken such good care of me over the years. Also, no one else can shape my nails the way that I prefer, the length and width that I'm comfortable with and also the product is durable with the way that I am so rough with my nails. I'm usually here twice a month but I'm not dying if it's 3 weeks since they still look so nice. All the services are reasonable and I enjoy hanging out with the crew. Such a sweet and close family run business. Thank you for all the pampering and exquisite work of art you always take the time to perfect, each and every visit. You're amazing and I appreciate you! read more

Nails 2001 - Acrylic gel coffin - Nail Salons Near Me - Newburyport, Massachusetts

LOVE THEM. I go once and a while and they never fail. today got a french gel manicure with a complex design, Vicky did a wonderful job and is so sweet! read more

Nails 2001 - Nail Salons Near Me - Newburyport, Massachusetts

My mom wanted to bring me here instead of the place in our town because she went here growing up. It was lovely! I had a complicated design idea and the nail tech was very patient and friendly. Definitely going her from now on for reference here is my inspiration and what I got, we did make a few changes to personalize it but I loveee them. read more

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The owner and his nephew were working last night when I called. At first the owner was reluctant to take me , because all the ladies had gone home because they had been slow. I said if they would take me I'll come! It was him and his nephew, ( I'm so sorry I forgot names, I'm terrible) the nephew did an excellent thorough not rushed job.. the owner was very helpful with finding my color.. and he then did my nails and they are beautiful. Highly recommend! read more

I came in earlier today to get a set of acrylics. i've been coming here for a while and nonetheless can i say i'm a bit disappointed in how my nails came out. read more

Nails 2001 - Nail Salons Near Me - Newburyport, Massachusetts

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I love Nails 2001, Stephen, Vicki and Chloe and the rest of the staff are always so accommodating and hardworking, you never see an empty station. They do good work and extremely pleasant and kind. I usually do a acrylics with gel polish and love all the color selections, I tried dip for the first time this week and loved how they came out. I recommend calling for an appt on Friday's or weekend even though they try and be accommodating if you are a walk in. read more

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This was the most unpleasant hour I've spent in a long time. I was having some work done on my car nearby so I decided to walk over to get my nails done. I came in with squared off medium length natural nails completely bare and left with stumps well below my finger tips. I'm still in pain. The older woman who did them actually filed them shorter and shorter and shorter before, during and AFTER doing my manicure. She used the dremmel on my cuticles which was my first hint that this was a bad idea to come here. I had been before years ago and didn't like them then but like I said it was walking distance so I thought I would give them a try. The place was empty and now I know why. Nails look terrible! Lots of leftover paint despite her constantly wiping it off with her pointy and painful fingernail and a napkin of nail polish remover. I actually have lots of hang nails now too! Didn't have them when I went in. I will never go here again even if I'm desperate. I complained to the owner and he didn't agree that it was a bad job but offered to redo them anytime I'd like. Not even going back for me free re-do. read more

First time here with a friend for a pedicure and full acrylic set. Clean salon & no wait... but that's because of their service. Both of our pedicures were rushed and the lady cut my toe and she continued to cut it again and make it bleed so hard that she had to stop and get a bandaid. I get it, some times you'll get cut but this one turned infected after a few days which I've never experienced. Could have simply apologized but she didn't. Neither of us got massages during our pedicure- which sucked as well. We decided to not get our nails done because the service wasn't good and so we proceeded to tell them we would skip the nails; they would not stop asking us why not. Kinda felt like those kiosk people at the mall who don't stop talking. Won't be returning. read more

I've been coming to Nails 2001 for years. Even after recently moving, I still make the trip (it's worth it!). It's a family owned salon and everyone here is so kind and welcoming. In addition to their wonderful hospitality, their prices are extremely reasonable. read more

I've been to Nails 2001 on two occasions while visiting family in the area. Amazing job both times and will definitely come again in the future. Highly recommend! read more

DONT GO HERE! Visiting from out of town and was recomended to go here. Went in and was seated pretty quickly after I picked out my color for a pedicure. Had to repeat which color I wanted about 4 times before they got it right. Service was rushed and barely had any massage included. After my toes were painted they used the nail OPI dryer for my toes and they left it sitting on my feet so the lights were pressing on my toes. I have burns on my toes from the lights that are very painful. After repeating over and over that my toes were being burnt, the woman finally adjusted it so it wasn't resting on my feet. Photo attached shows one of the burns on my big toe and how the paint job was mediocre at best. 0/10 would recommend to anyone. read more

Nails 2001 - Nail Salons Near Me - Newburyport, Massachusetts

we had a bad experience at another nail salon and stephan and staff fixed and made it all better. we will be back for sure!! read more

Nails 2001 - Nail Salons Near Me - Newburyport, Massachusetts

This is the best place ever. I have been trying a lot of places but This place has a lot of young people is working so the ways they are service more more more professional. I will bring my mom come here to get her nails done. They are so gentle soI think my mom would love it. read more

On the hunt for a new nail place since we just moved to the area. Was seated promptly and nails finished within 20 minutes with nice hand massage. I did not feel that the salon was as clean as other places but was going to give this place 3 stars for the service. However, I was sitting getting my nails dried when a customer came in and started arguing loudly with the manager. It was a very unpleasant experience and I left before my nails were done drying. It's a perfectly acceptable nail place but I will not be returning as there are better nail salons elsewhere. read more

Wasn't expecting much, was in town dog-sitting and needed a quick fix. Got the shape perfect and had a ton of gel colors to choose from, found a new favorite. Didn't give them 5 stars because they opened a little later than advertised. Would go back again if I didn't live so far away... read more

Nails 2001 - Might have found my new nail spot. Didn't let me down on my 2nd visit. I'll be back - Nail Salons Near Me - Newburyport, Massachusetts

I don't love giving bad reviews, especially now when these type of businesses are struggling with COVID related losses but...I'm just hoping that the owner sees this and reacts to it. I've been here before, about 5 years ago. It's close to my house and never crowded and I was desperate. I got a really cranky lady and a pretty terrible pedicure and vowed never to go back. I went back. Again, out of desperation, so I guess I got what I deserved! Got the cranky older lady AGAIN. She had 2 inch square cut acrylics and was killing me at every touch! I couldn't believe it! She wasn't even looking at my toes when she was pushing up the cuticles and was just moving the tool up my whole toe instead of my nail. No massage, ridiculously uncomfortable lotion application (she was hanging on to my big toe like a handle, it was bizarre), she's staring off into space...Finally, she starts painting. She gets all irritated because she got my color polish on her giant acrylics...she's leaning down over my toes and drags her hair through my freshly painted first coat. I HAD to say something. "Your hair is all in it!" She looks at me, stops painting, hands it over to the young, very sweet girl to finish. In the end my toes looked great and I gave a generous tip (hoping that the cranky older lady doesn't take it all). If this is a family (husband, wife and daughter), please have the cranky lady do the stocking, bookkeeping, ordering....keep her away from direct client contact. It's not her strong suit. read more

I stopped in here for the first time today for a manicure- BIG mistake. She convinced me to do powder, which was fine, but I selected an "ombre" paint color which looked really pretty on the nail sample. My nails turned out half pick and half white, and every nail looks completely different. A few just look like pink and white candy corn with 3 stripes on them. Hands down the WORST manicure I have ever gotten. The girl didn't even say anything, so I finally said I'm sorry but these look awful (and I never complain). She said oh ya, well I messed up on a couple of them, want to just come back later and I'll fix it? Ummmm...no! Terrible customer service, and I actually paid for them which I shouldn't have. Do not go here! read more

Went on Saturday nails chipping on Tuesday. They used same towels on pedi chairs and they looked dirty. They ask if you want lotion on your hands? Thought that was part of a manicure? Polishes almost empty. Came here a few times before but was really grossed out this time. Obviously cleanliness is not a priority. Will not be returning. read more

I was so happy to find this place open on a holiday. I got a pedicure and it was ok, but the male nail technician was supper good. He offered to draw a design on my nail and then after he was done I slammed my toe against the dryer. He repainted it to be just a beautiful as before. I would definitely visit this place again. read more

Skip it! Stopped in for a pedicure and was not impressed... TERRIBLE customer service and the pedi was nothing special.

I just had my very first manicure and pedicure at this place. Yes I've never had them done before. With my wedding coming up I wanted to start taking better care of my nails. This is a family owned salon that has been open since 1996. The technicians were super nice and talked the whole time with my friend and I. The nail polish selection was great! It wasn't fancy but was very clean and I could see the UV light sanitizer in the back of the salon sanitizing the tools. I got a pedi and mani for $35. Which is REALLY cheap! It was well done and I'm very happy with the results! I will be going back in two weeks :) read more

I tried this nail salon for the first time tonight and I am more than pleased with the service and staff here! Great prices and clean salon. Very friendly and experienced staff. I will absolutely go back to this place again and again! read more

Stay away!!!! I went there on Friday to have my nails done with shellac nail polish, and my nails started chipping the day after. I asked the guy to shorten my nails, and he cut them all in different lengths and very unevenly. I had to go home and fix them to the best of my ability. He also left some old nail polish, so now my nails just look dirty since you can see the old nail polish through the new one. The place felt dirty, and I don't think he cleaned the tools in-between costumers. I will never go back there, and would recommend to stay away and go somewhere else. read more

Just had a pedicure done by one of the sons Randy who did a phenomenal job! I have been going here for years but can't remember the last time I had a pedicure done. Randy did a wonderful job, took his time, gave a lengthy and amazing leg message and made sure my toes looked perfect. I'll be returning as I always do! read more

A-ok. Pretty standard mani-pedi shop, which works for me most of the time. Everyone was pleasant. Nail and toes look good. Would have liked a better working chair massage and a shoulder massage with the manicure. read more

Great place. They pay a lot of attention to details. I went in for a pedicure, and I wanted to do French polish. However, I have white spots on my nails and have a hard time covering them up. The guy who did my pedicure was meticulous and used multiple colors to cover the spots. My toes look fantastic. Definitely recommend. I will be back! read more

if i could give them 0 stars, i would. TERRIBLE! this place has been my normal spot for years and recently i got a manicure here for a bunch of upcoming events. it was super messy and when i asked them to touch up the edges they were hesitant. 2 days later, all my nails were cracked and chipped. i called and they quickly fit me in. when i arrived the man at the front told me that "manicures don't last long" and they'll "only do this once" ... i am aware they don't last long, but chipping the day of is not good. very rude and i could hear them all talking about me and glaring at me. never coming here again. read more

I went in to get acrylics with an almond shape. Not only was the nail tech so aggressive he made me bleed twice, he also cut my nails too short (only asking me after if i wanted them that length) so i couldn't get the shape i wanted. for $50, i walked out with acrylics that were nothing like i wanted and two bleeding fingers. read more

Like a factory . No personalized attention . No massage . Rushed work . Never again .

Always so friendly and fast!! They're great at what they do and I'm always happy with the end result. Definitely a better and closer alternative than the many places in amesbury/Salisbury area and way more professional. read more

I got a pedicure here last weekend. The girl that did my toes did a nice job. She was friendly and paid attention to the details. My toes look great and the polish has stayed on nicely. I do wish the massage chair worked and the foot/leg massage was better. My friend that was with me had a different experience. The woman that did her toes (the mom?) was rude and gave no massage. She was done in about 20 minutes. I'll avoid her if I go back. read more

I made an appointment yesterday morning after googling where in Newburyport I could have a manicure/pedicure done. After reading some positive Yelp reviews I decided to make an appointement for 12:30pm. When I arrived I was asked to pick out my gel nail color and within a couple of minutes after choosing my polish I was sat to start my pedicure. A young lady named Vang who waited on me was very nice. She was pleasant and easy to talk to and did an excellent job. During our conversation she mentioned she had several siblings who also worked at the Salon and spoke highly of the professionalism as well. Not only will I be back but I look forward to my next visit with Vang. Well done! read more