Alpine will put you in the swim of the season. They do what they say they will do in a timely and…read moreprofessional manner.

First off the inside sales people are very helpful.Their prices are a little higher than the…read moreinternet stores but the real problem here is the service department and not all the workers just one in particular who took our money and kept it without turning it over to the store. Don't know how they did it I just know we got a $1400 circuit board put in and me being the honest guy that I am told them they could just mail the rec out to us.Bad move on my part cause according to them it was never replaced by them and they have no record of them putting one in.Well there is much more that happened and I just wanted everyone to know about them

Be very careful of their so called 3 year warranty. They do not back their products like you would…read morehope. You are still responsible for a $150 charge for the tech to show up and that doesn't cover the electronics. Electronics are only covered for 1 year. Tech =$150+parts+labor and my hot tub is only 1-1/2 years old. Do yourself a favor and shop around.

Thought the personnel and the service was great. Could have used a little bit of confirmation…read moreprior to the service date. Would recommend their service.

First off let me say I bought the resin pool from pool city 6 yes has went by and this year we had…read more7-8 spots of rust on a pool that doesn't rust. They offered to give me new walls if I paid 365 for delivery also need a new liner and skimmer that they want me to pay for. For a lifetime pool this is completely wrong. Called up pool city in Robinson manager Doug had said he will not take any farther to help me. This is how you treat customers after they spend 5k at your store. I will do everything in my power and tell everyone to not buy from them. I'm supposed to have corporate call me i will keep everyone updated

In April I ordered and patio dining table and chairs from Pool City in McCandless. When the table…read moreand chairs arrived in May, one of the delivery people informed me the table had a gouge on its top and would be replaced. After two months, I had not heard from Pool City. So I called Pool City and talked to one of its customer service representatives. She said Pool City had no documentation of any damage to the table and and the table would not be replaced. I will never spend another dime at Pool City, which is a company that can't be trusted, in my opinion.

Worst pool I ever had and worst installation ever!!! Bought in 2021 and have to buy new pool this…read moreyear 2025. Not just liner but whole pool. Liner had a leak and rusted through the pool wall Our previous pool from pool city lasted from 2002 until 2021 when we decided to down size or that pool city pool would still be here. NEVER BUY ANYTHING FROM PARADISE POOLS!!!!!!!!

My husband and I took my Dad to the Home & Garden show specifically to purchase a new hot tub…read morebecause his old one broke. As soon as we walked in, Paradise Pool & Spa was to our left. We started looking at the hot tubs, and I approached a salesperson because there were no prices listed. I informed him that my Dad was looking to buy a new hot tub, and before I could even finish what I was saying, he was extremely rude and said, "Well get your Dad down here and then we can talk prices." Apparently he didn't realize that my Dad was standing right behind me. I couldn't even believe that he was that rude. I then went up to another salesperson asking for the price of a specific hot tub, and he asked me why I wanted to know, and I said to him, "Because my Dad is interested in it." At that point, we walked away." We ended up purchasing from Valley Pool and Spa who had all of the prices clearly listed, and they were incredibly nice and professional. I wouldn't recommend Paradise Pool and Spa to anyone.

I would NOT recommend buying a pool off of this company,our base of our legs broke,our pool is only…read more2 yrs old,I contacted them April 7th about getting this fixed,they told us to contact the warranty people,then I was told contact there installers,after contacting everyone they told me to and after sending pictures they just keep ignoring my emails ,it's now July 8th and the only thing we heard has been crickets,Buyers Beware!

Great people. Dependible. If you need anything relating to spas or spa products they are the go to…read moredealer.

Great selection of a variety of different products. Very knowledgeable and helpful staff. Store is…read morealways clean and well stocked.

Wasn't acknowledged as I was waiting. Only 1 worker visible and 3 customers at the counterread more

I love these guys for all of my pool services. They are prompt, thorough and fair in price. While…read morethey're not the cheapest company in town, their price is very reasonable for the quality of their service. Their teams are professional, clean and they do an excellent job. Give them a call!

Horribly aggressive and dishonest. Unprofessional on every level. BBB could not do much about them…read morebut this type of business is what makes it hard to trust people.

Waited for almost 30 minutes for the place to open and nothing. Multiple people stopped by to get…read moretheir water tested. Horrible way to do business.

bought a home in greensburg and had westmoreland pools open…read moreand set up. i could not use pool first year due problems with pump and filter which took 2 months for westmoreland pool to get and replace. this year they opened my pool early May. still having problems with chemical. pool turned green and they said they added chemicals and should clear in 24 hours. 3 days later I had pool water checked due to pool still green. there are no chemicals in water. now they won't come and help. they are quick to take my money but I haven't gotten any good service in 2 years.

If you have a pool or hot tub, save his contact info for when you need it…read more We have a hot tub and Phil was SuperMan when it came to diagnosing & fixing my problem. The hot tub just stopped working- NO lights, NO heat, NO bubbles... Phil came by and after a very tricky diagnosis... IT'S ALIVE...! My Hot Tub was fully functional once again. If I have any future issues- I'm calling Phil.

I took a huge gamble in building my own hot tub, poured cement. I got it poured, tiled and plumbed…read moreand it worked for a few minutes and shut down. Phil diagnosed the problem and not only fixed it, when we sprung a leak, he didn't tell me to get the guys who caused it to fix it, he fixed it himself! He worked 6.5 hrs straight, fixing one problem after another until it worked, finishing at 9:30 at night. I was blown away - tremendous expertise and a work ethic second to none! I can not say enough good things about Phil!