King&#x27;s Pool &amp; Spa

Been since spring of 2018 and after spending OVER $1000.00 my hot tub still does not work. I made…read morethe mistake of calling them in the first place.

Ordered and paid for hot tub cover over 7 weeks ago still waiting . Have been lied to repeatedly…read moreabout delivery and installation. Worst customer service I've ever seen. No one calls back and they make you pay in full when you order. By next week will be at magistrate.

Valley Pool & Spa- Robinson

4.0

(5 reviews)

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

The staff are super friendly and ready to help you with whatever you need. I've been coming to…read moreValley Pool & Spa for over a year now.

Brandon Landscape

I loved the final outcome of my new landscape!!! Their attention to detail and communication from…read moredesign to completion was exceptional!!! Highly recommended!!!

On 5/19/16, a Brandon Landscape truck did not secure a wheelbarrow on their truck, causing it to…read morefall off and hit my parents' car, doing thousands of dollars worth of damage (thankfully they weren't injured or killed - which just as easily could have happened.) The employee was cited by the Franklin Park police department for having a unsecured load as well as driving without proof of insurance. Their now fixed car has been held hostage at the repair place since 6/24/16 because Brandon Landscape's insurance company cannot or will not send the check for payment to the repair company. First they claim that it was sent to the wrong address, and now they claim the check was mailed on 7/1. Calls to both the company and their insurance partner have gone nowhere. I would NEVER do business with this company, and believe me, I will tell everyone I know to do the same.

American Leak Detection of Pittsburgh

1.8

(5 reviews)

The person that came out was able to pinpoint two leaks that were unfortunately under the. I had…read morethem fixed and it took care of all problems at the pool.

We had American Leak Detection come out in 2021 to find a leak in our pool. They did a quick epoxy…read more(band-aid fix) and told us to fix it properly we would have to schedule a return trip. We called to schedule the actual repair and were told they were a few months out. American Leak Detection never called us back to schedule and never returned. We followed up in 2022 to get on the schedule to repair and never received a call back. In spring of 2023 they answered our call, came out and said we would need to pay for another leak detection that we already had back in 2021. Needless to say we are very dissatisfied with the lack of understanding and customer service to the hurdles we have endured for American Leak Detection to do their job that we have tried to schedule. It is not on us as customers to pay extra for their lack of organization in schedule when we requested multiple times to be place on their work schedule.

Envision Carpentry

(3 reviews)

Alan communicates exceedingly well - I never had to seek him out for an update or to ask about next…read moresteps, he always took the initiative to reach out when he had an update or a question for me. I also requested several quotes for this work to repair my deck - Alan came in at a very reasonable rate. Much more so than some of the other quotes and the work he did was of high standard. See photo of the time he took to sand the edges of the handrails; he also took special care to choose high quality boards. Even when he ended up realizing that there would need to be additional work to be done that would come at an additional cost to me, he made sure to talk me through my options, he made recommendations, and never forced me into anything. Instead, he worked with me to find solutions that would result in a safe, quality deck and also at a cost that I could manage. We're quite pleased with our repaired deck and would absolutely hire him again. He exceeded our expectations.

Alan rebuilt exterior stairs at our Mt Lebanon home. He helped us to create the vision and he…read moreexecuted with extreme care to the quality and pulled of an end result that we are thrilled with! Alan is kind and generous with his time and attention to detail, communicates well and is a pleasure to work with. Would highly recommend!

Baines Concrete Construction

4.4

(7 reviews)

Wish I could leave zero. He will tell you anything you want…read moreand do a bad job. don't trust him.

Brian Baines is a great guy and he delivers quality at a fair price. He keeps in touch throughout…read morethe process of estimating to job completion. He completed my new sidewalk job and my significant others driveway project exactly on schedule and has recieved inquries from other neighbors after seeing his work. I would not hesitate to hire him for any project requiring concrete know how!

Thomas V Giel Garage Doors

3.6

(24 reviews)

AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

King's Pool & Spa - hottubandpool - Updated August 2026

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I had a problem opening my inground pool in May 2025. I called Jeff he responded quickly and fixe…read moremy problem. therefore I hired him and his crew to close my pool. They came, very professional and friendly, they closed it put everything where I wanted it. when they left everything looked great!!! I am now a steady customer! Shout out to Jeff and his crew!!!

Seven Seas Pools

4.1

(8 reviews)

From the good reviews I was hoping to purchase a semi-inground or inground pool. However, they do…read morenot reach back out to interested customers. Went through Facebook messaging, called the store was told that I needed to stop in to get more information, went to the store and was told that the person we needed to talk to wasn't in and the manager assured me that they would be reaching out within the next few days. At this point good luck if you want to buy from them as they do not value new customers.

Hands down the best pool company I have ever dealt with. I struggled with my pool chemicals and was…read moretired of hearing about someone fertilizing near my property and that was my pools problem. That was not the case. Thank you Seven Seas. The staff at the Cranberry store is the best. After meeting the owner and understanding his passion for his business it all made sense as to why the staff was so good. Definitely highly recommend this company. Can't wait to see how good my pool looks this year with them helping me.

Pool Mart

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Pool Mart in Cheswick Pa is the best. Bought our pool there more than 20 years ago and everything…read morewe ever needed. The basic philosophy on keeping a clear clean pool works and you don't need to use all those additives kept it that way and saved us money. Repairs are done right and quickly. You might save a few dollars buying online. You won't get any customer service. Truly a great local business!!

All-Pro Pools

3.7

(3 reviews)

I have been relying on All-Pro Pools for several years, they are consistent, and the pool is always…read moreready for a swim.

Very reliable, fast, and honest. Steve has been opening, closing, and servicing our pool for…read moreyears. When our pump went a few weeks ago, Steve was here the next day before or pool had any chance of turning green. Thanks fur keeping us swimming!

Oeler's Spa Services

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Jeff is always thorough, prompt and dependable. He does not try to "upsell" unneeded services.read more

Jeff was very professional and great to work with...found the necessary replacement parts for our…read morehot tub and repaired it quickly even though it was an older model. Since it was a winter repair, he set up a heating unit for the pipes and came back to our property several times to check on things until all parts were received and repairs could be completed. No issues until recent severe storms and the panel stopped working-we called Jeff and he came out the same day and replaced it. Would definitely recommend!!

American Pool Management - Pittsburgh

3.5

Our borough hired this company to run our pool this year and they are doing a horrible job. The…read morepool is almost always cloudy, the deep end is dirty and now they don't have enough lifeguards to safely run the pool. I have never seen the owner of the company and I am almost always at the pool with three kids. They just don't seem to care.

We had a new filter installed because my old one cracked this summer. Their staff kept the area…read moreclean and neat while working. Showed me after they completed how it works since it was a different type of filter.

Valley Pool & Spa - Cranberry Twp

4.0

(12 reviews)

Wide selection with excellent and professional service. Value was there since they had what I…read moreneeded and no one else did.

Buying a pool has become one of the worst experiences I have ever dealt with. ZERO customer service…read morefrom the company they use to install pools, we were no-call, no-show multiple times & they do not work weekends. So if it lightly rains all week and they miss your appointment & then it's sunny all weekend, don't expect them to come install your pool. You are added back to the list, you don't even get a text about your next appointment for about a week or sometimes even 2 weeks. And THEN you have another week or 2 wait for them to come install (or not??!!). Our install ended up being pushed back over a month. I can understand the weather makes things difficult but their non existent customer service really makes the whole thing even more frustrating. Once we FINALLY got our pool put up, we realized the installer carved words into the siding of our pool. Not to mention the liner has creases all throughout the bottom, and the pool bottom is not level. You can clearly see the water level is different around the edges of the pool. They sent someone out to replace the carved pieces (after denying that anyone from their company would ever do such a thing). At this point my husband wanted to take the pool back & demand our 11k back! We had been delivered JUNK and it was installed by JUNK installers. Speaking of - once we messed with everything for a week straight we FINALLY got some of the steady leaks to stop or at least slow to a drip, we then realized that they did not hook the salt cell up after the heater, it was installed before. Fine. We pay them again to come out & hook it up in the proper order. 4 weeks later the hoses blow off the salt cell & we loose the water level clear down to the return hose level. Mind you, different hoses have blown off 3 separate times now. So every single hose they have hooked up has blown off of the pump or pool itself, causing us to lose large amounts of water multiple times. This install company has been a huge joke, and the best that Valley Pool can do is say Oh sorry, we have had some issues with them this year. Your pool will stop dripping eventually & work itself out. CAN SOMEONE DIRECT ME TO A POOL COMPANY THAT DOESNT SELL JUNKY PARTS? So I can purchase new hoses & clamps that actually fit & do their job? I have refused to give Valley Pool any more of my money, we have been stopping in Pool City & Alpine for shock & chemicals & will continue to do so in the future. This has been an absolute nightmare of an experience. A VERY EXPENSIVE EXPERIENCE.

Pool King

This is my favorite pool store! The owner is so knowledgeable and has never sold me anything I…read moredidn't need. He has sold me all of the essentials for my pool (Chlorine, hoses, heater PVC connectors, Aquador winterizer piece (saves draining my pool lower for the winter), plugs, test kits, thermometer, plastic connectors etc). If I buy something there it has alway worked great. This is Butler's #1 pool store.

It started bad when I walked into the front door with the intention of purchasing a pool. And one…read moreof the owners very rudely yelled from the back of the store " you only want a pool because it's one of the hottest days of the year". Wow I thought he is a terrible mind reader. I have been wanting to purchase a pool for quite some time and even if it was cool and rainy I was still going pool shopping that day. I spoke to a very nice lady behind the counter and received what I thought was a very reasonable price for the type of pool I wanted. I asked several times that the price quoted covered everything from the pool, filter, and installation I asked several times because it was such a good price every time I was told yes this price includes everything but the water to fill the pool. Went the next day with my husband to buy the pool and was told the price quoted did not include installation. And I must have misunderstood. I asked her to repeat it 5x. The day before! I will never. Step foot into this establishment again.

Affordable Hot Tubs

Well its been on going to week 3 have text message and my husband spoke to someone named Dave all…read morewe have gotten are lies that he going to be hear I miss work and they never show up.I have missed work over 3 times. Where they can just say that we are to far or be actually honest of when there going to be hear. Bad thing is since am going through my Home Warranty HSA and I paid the home warranty people for the insurance and the detectible. We have no choice then to wait and see how many more times we will be stood up.

Went out of their way to get my hot tub running ahead of a big family gathering. Other area hot…read moretub repair places put us on waiting lists, were no-shows. Dave and his staff were here in a few days and had the correct replacement pump in fast. Couldn't have asked for more.

Seven Seas Pools & Spas