I initially had Brian come in to finished and texture my garage. He was very responsive and did a really nice job. Because of this, I had him come in and do some significant patching on the interior after a major remodel.
Brian's team had initially come in and left a huge mess behind. The also didn't do what I had asked them to do. They had asked how low to hang the drywall above the shower pan and I told then 10" from the floor. They hung the whole bathroom 10" above the floor. Getting them back to fix this before tile showed up was not easy. There was also debris everywhere as well as the plastic that they left behind.
I needed two subsequent visits to patch various access holes left by contractors. I couldn't be any more understated to say that getting Brian to respond was excruciatingly difficult. Once I did have his attention, his guys showed up and, again, missed things.
Once the job was done and everything was painted, I discovered that the quality of his work was atrocious. I can clearly see every patch. One huge section of my bedroom has texture that is so bad that I'm going probably have to re-do my whole ceiling. The family room kitchen has so many obvious patches that it's also going to have to be re-done. There are also flat spots all over the size of dinner plates.
On top of the shoddy work, I have never worked with anyone messier. There is mud EVERYWHERE. It's all over my walls, all over my baseboards, on my new cabinets, inside my speakers, all over my brand-new screens and all over my new hardwood floor. It really disgusts me how careless these guys are.
I called Brian and, as usual, didn't receive a return call. So, I'll start with Yelp and then head to the BBB and CSLB and see if we can get Brian's attention that way.
Brian, you should have called me back, now you have a much bigger problem on your hands. read more