Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

Absolutely terrible to deal with. They screw you over every chance they get. They can't keep…read moremasseuses because of how poorly they run the business. The front desk is rude and unhelpful. I have 5 hours left of massages and I don't even want to go there to use them. Don't give them your money, there are much better places in the area. Hell, hire a homeless guy off the street, it would still be a better choice.

I received THEE worst display of customer service and a cold, wet massage that felt like it was her…read morefirst one, on 12/6/2024. I was running a little late but arrived within the time allowed to still be serviced. When I got in the lobby, two associates were assisting other customers. Vicky told the customer in front of me that she was checked in and could go sit in the waiting area. Then Vicky came back to check me in. Well, that's what I anticipated. Until, Vicky began to access my problem areas in front of everyone in the lobby. I told Vicky I did not feel comfortable discussing my physical issues in the front lobby. Vicky proceeded to tell me everyone gets accessed in the front lobby. Her words, "this is how we do this everyday. oh it'a okay, we only ask these questions once in a blue moon." I reiterated my discomfort with the front lobby accessment of my physical issues, but Vicky would not stop. Vicky stated she was only trying to make sure I got my entire 90 minute massage. However, that is a big lie! I got there at least 5 minutes late, then Vicky took another 5-7 minutes to violate my HIPPA rights. My appointment was scheduled at 3:30pm. At 5:00 pm, I was already in my car, leaving Bridgewater Falls. The massage itself felt like Vicky ONLY felt like rubbing cold lotion over my body, and then this lotion never dried. I was so tense during the whole 90 minutes, because I didn't know when she was going to lather me up again. When she worked on my hamstrings and shins, she kept tickling me. I told her but she kept doing it. Then she got an attitude because I was laughing. I couldn't help it though. She wouldn't stop. My skin was still wet in certain places because Vicky didn't rub it in enough. She made me feel like she didn't want to massage me. Then when it was over, Vicky asked if I enjoyed it. I just said yes and gave her a $20 tip and I pray she receives a lot of blessings After paying my tip, I asked Vicky to cancel my membership. Vicky was kind enough to explain the cancelation policy to me. She tried to offer me a free massage but I declined. I said that all I ask is to receive the same amount of respect and patience as she displayed with the customers before me.

They do a good job but are VERY EXPENSIVE compared to other salons in the area. Some "hidden…read morecharges" amount to $75.00 extra. Understand their prices before starting.

I have been to so many salons in my life, but I haven't enjoyed any like this one. Kayla is always…read morewonderful to suggest new ideas or creative styles. From my highlights to cuts, extensions and make-up I am 100% satisfied! I highly recommend this fun place to enjoy pampering yourself! A+++

I have been going here around 4 times. About 2 weeks ago I went in for a highlight, color and…read morehaircut. I have been growing my hair out to one length. Well, my hair now has 5 layers, 5.. I don't know what she was thinking. I also need color again. Don't think I will be going back. So upset!

Really enjoyed getting my hair done here. All the staff seemed super nice and everything was clean…read more Sidney Lang did a wonderful job giving me a new haircut and full highlights. She was such a joy to talk to while ccx she was giving me a great stule!! The price was a little bit cheaper than comparable to other salons. I witnessed hair stylist sanitizing their areas and wesrong masks.

I'm a bit disappointed in this place. I first started going here about a year ago. Great service,…read morenever had an issue getting an appointment. I just recently set up an appointment for the same laser treatment and VERIFIED it would be the same price as previous treatments I had done. I get to the appointment and I'm told the new price is literally double because of a new machine. I took off work to come here because they don't have weekend hours available, no one from the office had the courtesy to call me prior to tell me of this change. The lady was polite in explaining the situation, but I declined services. Will not be back. In my opinion, they could have offered an exception for this visit since this wasn't my mistake it was theirs.

Carley's super friendly and I always trust her to do a wonderful job with my PRP microneedling…read moresessions!

This business has undergone recent construction. But it turned out very well! The management staff…read morehas undergone recent changes as well. But I'm here to tell you that every time I come in, I am greeted with a smile and the ladies that work there truly care about each and every customer! It absolutely makes my day hands-down to see them every time I come in. Give them a chance, you will not be disappointed! There's no better tanning salon in Middletown!!!

HORRIBLE. I've been a member here for years and finally cancelled. I came in 20 minutes before…read moreclose and ELISE would not let me spray because she said they close the booths 30 minutes before close. She just didn't want to clean a booth. Mind you, this is a spray tan that takes 5 minutes The booths are ALWAYS broken. Requested a manager to call and we will see if that happen.