I've been a loyal Paraco Gas customer for over 40 years, but my recent experience has been incredibly disappointing. They've instituted a $129 per‑year equipment rental fee, which is significantly higher than what their competitors charge. When I called to ask for some consideration, I was told they would absolutely not negotiate. I was also informed that if I chose to cancel my account, there would be a $195 fee just to pick up the tank.
After four decades of loyalty, this response was extremely frustrating and disheartening. I expected better treatment and more flexibility from a company I've supported for so long. read more